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All reviewsbathroom wallpaperfront deskmicrowave and fridgean overnight stayroom was cleanlittle thingsbreakfast barfresh fruitcomfortable staywonderful staylos angelesone night stayupon checkhiefreewaycabazonrestocking
Upon arrival noticed most of outdoor plants were dead. Not a good sign. Room looked okay at first glance but no refrigerator or microwave. The shower was moldy, the shower head was practically worthless, the bathroom floor (first night) was covered in long, dark hair...More
I had some customer service trouble with the Hampton Inn in Banning, so I called the main number for IHG reservations and got a room for the night at the Holiday Inn Express down the street from the Hampton. When I arrived 10 minutes later,...More
We decided to stop for the night in Banning and stayed here. We were surprised at the large room. Room was clean, quiet and comfortable. Front desk manager was very helpful. Light bulb out and could not get tv remote to work. She came up...More
The hotel is well located but the room that we stay was in a real bad shape, the smell and odors inside the room was very unpleasent. The air conditioning filters were very duty. The furniture innside the room was outdated and dusty everywhere.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded 8 January 2018
Thank you for staying at our Holiday Inn Express and posting a review.
It makes me happy to see that you were satisfied with our hotel location. I am sorry that the room upkeep and furnishing let your overall experience down. Your absolute...More
The desk staff is friendly, professional, and helpful, and I'd give them 5 stars.
Unfortunately, they are not working with much. Here are some of the issues I experienced:
1. I had to ask someone to straighten my room each day, because when I didn't,...More
Thank Lorelei B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BanningResponded 10 September 2017
Hi Lorelei B!
Thank you so much for sharing your comments on your stay at our hotel. We understand the importance of up-to-date in-room amenities and varied breakfast options, and thank you for alerting us to the situation you experienced.
The issues you've raised has...More