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Extended Stay America - Bakersfield - California Avenue

94 reviews
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Traveller (21)
Room & Suite (10)
Dining (1)
Overview
  • Excellent29%
  • Very good8%
  • Average18%
  • Poor24%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (94)Write a Review
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11 - 15 of 89 reviews
Reviewed 8 July 2017

stranger broke into room-- with key card; only thing that stopped him was security latch; lack of concern by clerk at front desk; next day other people with key cards opened my door.. which now had recliner stopping them-- they never identified themselves!More

Review collected in partnership with Extended Stay
Thank yoda56
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 9 July 2017

We cannot apologize enough for your experience when staying at our hotel. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the standards you should always expect from us every single stay. We are all committed...More

Reviewed 28 June 2017

I really enjoy staying at this hotel. The staff is extremely helpful and accommodating and the value is great for the price. The channel selection kind of sucks and the carpets need to be replaced or taken out but other than that the hotels very...More

Review collected in partnership with Extended Stay
Thank MarianneJ805
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 29 June 2017

Marianne, we are delighted you had an excellent stay with us at Extended Stay America - Bakersfield - California Avenue and found us to be a great value. We always strive to deliver a pleasant experience to all our guest, and I am glad we...More

Reviewed 27 June 2017

This is in a scary part of town, the hotel feels old and broken and things don't work. Don't stay here, go slightly across town and stay at the Chester location! People were smoking pot in the stairwell. I was afraid to leave my room...More

Review collected in partnership with Extended Stay
Thank S4726BAterryh
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 29 June 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 12 June 2017

Phone didn't work. Carpet felt like it was never vaccumed. Missing trash cans, huge gap between door and door frame and even the threshold. You could literally see outside with door firmly closed and deadbolt locked. Room was impossible to keep cooled down. And this...More

Review collected in partnership with Extended Stay
Thank seanrT118WK
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 13 June 2017

Sean, thank you for your feedback. Please accept our sincere apologies for not living up to your expectations and regret the inconvenience caused. We strive consistently to deliver exceptional service and clean and comfortable facilities, so we apologize that you had a disappointing experience with...More

A TripAdvisor Member
123
Reviewed 19 March 2017 via mobile

Paid $62 to stay. Room itself was nice. AC works really well. Very comfortable beds. Didn't have much use for the kitchen part itself. Nice full size fridge. Downfall(s): A LOT of homeless traffic throughout the middle of the night digging through trash cans and...More

Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Bakersfield - California AvenueResponded 21 March 2017

Thank you for sharing your candid feedback with us. Although your overall visit was pleasant, we apologize for the unfortunate circumstances you experienced during your stay and for the inconvenience it caused. We have shared your comments with our management in an effort to improve...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$58 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$58 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (21)
Room & Suite (10)
Dining (1)
Questions & Answers
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pistol55
5 September 2016|
Answer
Response from Elizabeth E | Reviewed this property |
About 5 maybe 5 1/2 miles.
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12
Room Tips
"Keep your hotel receipts available"
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"get attraction information before stay .non available"
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"Rooms at the front are definitely quieter. At the rear of the property are railway sidings (pretty noisy at..."
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"loud on outside rooms"
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