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DoubleTree by Hilton Bakersfield

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1,036 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Bakersfield
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Showing 1,005: English reviews
Reviewed 1 week ago

Very old outdated hotel. No air conditioning because buildings use old water cooled system. If this goes out ALL rooms lose AC which is what happened. Room tiles where fan was located had water stained tiles in ceiling. Ice maker didn't work on floor. Restaurant bar had private dance lessons for a women who apparently routinely uses the area for...

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Helpful?
Thank Plasticroc
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Bakersfield, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Sacramento, California
Reviewed 1 week ago

The reception employees was not knowledgeable and lack professional appeal. They need to treat all guests with respect, regardless. The receptionist was subjectively prejudiced and makes some guests uncomfortable. The hotel needs to engage more blacks at the reception or registration desks.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank W7325QOpatrickm
Los Angeles, California
Reviewed 2 weeks ago

Where do I begin? Took over an hour to check in because their computers were down. Camped out in the lobby. After finally checking in, the room had a broken a/c, and the balcony was less than 75 yards from the very busy 99 freeway. Moved rooms, Second room had toilet paper in the toilet. Flushed it and water overflowed....

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Helpful?
Thank traveldude04
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Bakersfield, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Flagstaff, Arizona
Reviewed 2 weeks ago

We arrived around 11 pm. The desk attendant was hard to understand due to heavy accent. Getting into the room was an adventure and when we did, the temperature was 88 degrees and the heater was blasting and couldn't be turned off. Switching to AC didn't help and lowering the thermostat didn't do a thing - just high velocity heat!...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Glenn T
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Bakersfield, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Buena Park, California
Reviewed 2 weeks ago

Average hotel. Old furnishings. Friendly staff. Convenient location. Ample parking. Likely to return if pricing stays the same. Enjoyed the chocolate chip cookie. Landscape is not appealing at all. Hallways are dark.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pascalm841
Saint Augustine Beach, Florida
Reviewed 2 weeks ago

Each and every time we stay -- and it's 6 or 7 visits now -- it's better than the last time which is always sheer perfection. The start of your exceptional experience will be the Front Desk, where you'll get the VIP Hilton Honors treatment from Ericka and Paul. They are just total professionals and manage to find you the...

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Helpful?
Thank MMPJMH
nice, United States
Reviewed 3 weeks ago

Really bad and unsafe system for vehicles parking at their parking lot they stole the mirror of my Sienna Toyota, and they are not responsible for nothing and they did not have cameras, so is very unsafe to stay there, really old building and the hotel smell really bad.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank E503PCanas
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Bakersfield, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Reviewed 3 weeks ago

Decent hotel right off the freeway, but be sure you don't leave valuables in car as it can be broken into. There are a few places to eat nearby if you don't want to eat at the hotel. If you want more options you will need to travel a few miles for that.

Review collected in partnership with DoubleTree by Hilton
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Thank Espy M
Los Alamos, California
Reviewed 3 weeks ago

Excellent place!! Very clean, the staff are excellent..The property is a safe place and the restaurant is excellent! The rooms are very clean and quite!! Surrounding area has everything you need or want! Love it ! I give it a 10 highly recommend this hotel for future stays!!

Review collected in partnership with DoubleTree by Hilton
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Thank suzant2017
San Diego, California
Reviewed 16 January 2017

This hotel is really bad. I'd say it's been 20-years since the last update. Holes in the hallway ceiling. Deteriorating carpet. Very dated carpets, furniture, showers... really everything. I've been a diamond member at Hilton for around 10-years and this hotel may rate as the worst ever. The rooms were also loud. At check in the employee to told me...

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Helpful?
Thank coleyali3
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Bakersfield, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located at the Rosedale Highway and Highway 99 - The gateway to the San Joaquin Valley and Central California - The DoubleTree by Hilton Bakersfield is the ideal location to call your home away from home, be it business or pleasure. We are conveniently located less than 3 miles from Rabobank Arena, Local, State and Federal Courthouses and Government buildings. We offer many different amenities including oversized guest rooms, complementary wireless access in public areas and guest rooms. We offer complementary parking, complementary shuttle service to and from the Bakersfield Airport, The Café is open for breakfast, lunch and dinner. Wanting to maintain your fitness regimen? Try out our fitness center, pool and spa. We also have over 14,000 sq.ft. of flexible event space to handle your meeting, convention or special occasion! ... more   less 

Additional Information about DoubleTree by Hilton Bakersfield

Address: 3100 Camino Del Rio Court, Bakersfield, CA 93308
Region: United States > California > Bakersfield
Price Range: €71 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Bakersfield 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Doubletree By Hilton Bakersfield Hotel Bakersfield
Doubletree Bakersfield
Bakersfield Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Bakersfield staff and other travellers.
6 questions
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Questions? Get answers from DoubleTree by Hilton Bakersfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It appears they haven't remodeled this hotel in a long time, smelled like smoke. Look for someplace other than this location to stay.”
  • Stained ceiling, stained wall and patched closet wall.
  • Baby cockroach on the desk top.
  • Another baby cockroach on the desk top.
  • Baby cockroach on the curtains.
 of 5 bubbles 630bradleyp, 18 Feb 2017 | Read review
“Stay somewhere else”
 of 5 bubbles Plasticroc, 9 Feb 2017 | Read review
“Do the bed and breakfast package.”
 of 5 bubbles jerryc473, 13 Jan 2017 | Read review
“Do not accept a room facing the east. Hwy 99 traffic is loud with heavy trucks and on ramp traffic..”
 of 5 bubbles LOG100, 8 Dec 2016 | Read review
“facing the courtyard and pool is nice”
 of 5 bubbles normh714, 24 Oct 2016 | Read review
5 of 5