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Four Points by Sheraton Bakersfield

Traveller (101)
Room & Suite (70)
Dining (8)

About

Location
Cleanliness
Service
Value
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Four Points by Sheraton Bakersfield is located in the heart of the business district of Bakersfield, California with scenic sights and sounds and a short walk to corporate offices. 6,800 square feet of event space and access to downtown Bakersfield sets us apart from other Bakersfield hotels.
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Property amenities
Pool
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Microwave
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
Hotel links
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Location

Full view
43Car recommended
Grade: 43 out of 100
33Restaurantswithin 1 km
1Attractionwithin 1 km
423Reviews
116Photos
3Q+A
100Room tips
Traveller rating
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  • 83
  • 39
  • 25
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Popular mentions
Only place I have ever stayed that did not have housekeeping every day. One day there was a misunderstanding but we stayed 3 days and had to call for clean towels and coffee. We made up our own beds every day. Pleasant grounds, pool area with spa. Looked family friendly.
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Response from Lori L, Manager at Four Points by Sheraton Bakersfield
Responded 14 May 2018
Thank you for your feed back. We do offer housekeeping service available every day so I am not quite sure why your room was overlooked. We do have a make a green choice program that offers a $5 coupon or 250 SPG points each day the room is not cleaned so I am not sure if that could have been the reason for no service. We are happy to hear that you enjoyed the rest of the hotel and yes we are definitely a family friendly hotel.
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This is actually my second time staying here, the first time was bad, not quite as bad as now. But my husband wanted to be able to use his SPG points, which he wasn’t able to do because the computer at the front desk wouldn’t allow use of points for anything other than a king
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Response from Lori L, Manager at Four Points by Sheraton Bakersfield
Responded 9 Apr 2018
we are sorry to hear that you did not have a pleasant stay. We have had both our maintenance and our housekeeping managers check on the room to see what the order could possibly be. I can assure you that we have not had any cats in our guest rooms as we are not a pet friendly hotel.
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First impression is quite positive. The personnel is nice and helpful, it has a nice court yard and landscaping, a large pool (non heated), a decent lobby, plenty of parking, and a fine restaurant. 20 year ago this probably was a very nice hotel, perhaps maybe even above average
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Response from Lori L, Manager at Four Points by Sheraton Bakersfield
Responded 28 Mar 2018
Thank you for your comments. While it has been a while since we had a refresh, we are hoping for one in the very near future. We will definitely pass along your comments to our upper management team.
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+4
If I could be the furthest away, that is where I was put. Granted, the people are very friendly and helpful. But it stops there. The rooms are clean, but OLD, only basically refreshed. Standing in the shower my hit practically touched the ceiling and I am only 6feet tall. Very
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Response from Lori L, Manager at Four Points by Sheraton Bakersfield
Responded 16 Mar 2018
We are so sorry to hear that you had issues with your stay. We have spoken with our housekeeping manager regarding the condition of your guest room and these issues will be addressed immediately. We have also shared your comments with our Food and Beverage Director regarding your breakfast and the service you received. These are not the normal standards for our hotel and we will make every effort to make sure these issues are not repeated.
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+3
This hotel, to me, is tired, worn, dirty, and needs maintenance. I go out of my way to stay at SPG hotels (Lifetime Platinum). This was oh so not worth it. In my view it was the prototypical tacky hotel. I have stayed at SPG properties in Canada, Mexico, USA, Asia, and
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Response from Lori L, Manager at Four Points by Sheraton Bakersfield
Responded 9 Mar 2018
Thank you for your feed back. While it has been awhile since the hotel has had a refresh we are hoping for one in the near future. We will pass along your comments to our upper management team
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Photo provided by managementFour Points by Sheraton Bakersfield
Guest room
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Do kids stay free
Children under 18 are free when staying with an adult
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I don't believe that 11pm is to late to check in but call ahead of time so they are aware.
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What options were offered for platinum?
Upgrade to our best available room at check-in, bonus points or continental breakfast, 4pm checkout, among many others. Please visit our SPG site for more information.
0 votes
"certain buildings have bigger rooms than others, I think the 600 building may be the biggest"
"Bottom floors have patio access to the couryard."
"Perfect location. No noise"
"Two story buildings without and elevator. Ask for ground floor if you have a lot of luggage."
"Ask for a ground floor room if you have lots of stuff."
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PRICE RANGE
US$86 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton bakersfield hotel bakersfield4 points by sheraton bakersfieldsheraton bakersfieldfour points bakersfieldbakersfield sheratonbakersfield four points
LOCATION
United StatesCaliforniaBakersfield
NUMBER OF ROOMS
198
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