We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsspg pointsgreat poolfirst floorfront desk staffroom was spaciouslarge poolan older hotela nice place to staystayed here for one nightroad tripdefinitely stay here againfree breakfastlas vegaspropertyhousekeepingoilmicrowave
If I could be the furthest away, that is where I was put. Granted, the people are very friendly and helpful. But it stops there. The rooms are clean, but OLD, only basically refreshed. Standing in the shower my hit practically touched the ceiling and...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 6 days ago
We are so sorry to hear that you had issues with your stay. We have spoken with our housekeeping manager regarding the condition of your guest room and these issues will be addressed immediately. We have also shared your comments with our Food and Beverage...More
I stayed in room 315. If you are traveling with family it has an adjoining room. The room was clean with 2 queen beds. The tub/shower has grab bars that would work nicely for most disabled ambulatory persons.
This hotel was used to house employees...More
1 Thank Jerry D
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 3 October 2017
Thank you so much for your comments. We appreciate the time you took to send these. We will share these comments with all of our staff. We hope that you have the opportunity to stay with us again in the near future.
This hotel, to me, is tired, worn, dirty, and needs maintenance. I go out of my way to stay at SPG hotels (Lifetime Platinum). This was oh so not worth it. In my view it was the prototypical tacky hotel. I have stayed at SPG...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 1 week ago
Thank you for your feed back. While it has been awhile since the hotel has had a refresh we are hoping for one in the near future. We will pass along your comments to our upper management team
Hotel is just plain old and needs a face lift Badly. I usually stay here as it close to my Office but this will be the last time. Much nicer and newer Hotel just down the road. Parking lot needs to be patrolled at night...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 5 weeks ago
Thank you for your comments. We appreciate the feed back. We are hoping for a refresh in the near future. We will pass along your comments to our upper management team.
Had to leave after the 1st night of my week long stay. While walking to my room saw the hallway was messy, did not look vacuumed and had stains. Room smelled strange and musky. Shower was clogged. Final straw was the next morning saw 2...More
1 Thank Sarah K
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 14 February 2018
Thank you for your comments. We are so sorry to hear that you had such a disappointing experience with the hotel. We are hoping for a refresh in the very near future. We have shared your comments with our upper management team. We do have...More