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Super 8 West Memphis

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Super 8 West Memphis
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276 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 West Memphis
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Showing 271: English reviews
Reviewed 25 August 2016

It has to be the single worst hotel that we stayed in during our two month trip in the states. Filthy carpets, rooms and hallways stunk of cigarette smoke, don't try and sleep on the bed - it has bugs crawling all through it. Hair in the bathroom and a lock on the door that doesn't work.

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Helpful?
Thank Joshua B
David S, Front Office Manager at Super 8 West Memphis, responded to this review

We are sorry to hear about the issues with your stay. We are working on getting new air fresheners to cut down on the smoke. We are working on some training programs for the staff. We hope you will give us another chance and see our progress. Once again sorry for the issues with your stay.

Austin
Reviewed 24 August 2016

The room was very outdated and dirty. There was cobwebs on the corner and ants on the side table. There were hairs on the bed sheets like if the bed sheets were not washed or changed after the previous visit We were not allowed to make our own waffle and she kept cleaning around us like if trying to rush...

Review collected in partnership with Super 8
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Helpful?
Thank 730ndlt
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. I am sorry for the issues with your stay. We are currently working on a training programs for our housekeepers and breakfast attendants. I hope you will give us a second chance in the future and see our progress. Thanks again

Houston
Reviewed 20 August 2016

The lobby and hallway smelled like cigarettes! One of the beds was dirty. Everything else was good.

Review collected in partnership with Super 8
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Helpful?
Thank Rodriguez S
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank for staying with us. I am sorry for the issues with your stay. We are working on getting some new air fresheners to cut down on the smell of smoke. We are also working on some training for our cleaning staff. I hope you will visit us again and see our progress. Thanks again for staying with us.

Columbus ohio
Reviewed 18 August 2016

Review collected in partnership with Super 8
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Helpful?
Thank Julia C
David S, General Manager at Super 8 West Memphis, responded to this review

Saint Louis, Missouri
Reviewed 16 August 2016

We used this as a stop on a trip. Easy to find, inexpensive. Nothing fancy but served its purpose well.

Review collected in partnership with Super 8
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Thank laurawU2912DN
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We hope your trip was great and we see you again soon.

Sachse, Texas
Reviewed 9 August 2016

First impressions are key. This was a "rough" area of town. Businesses right down the road had bars on their windows. I asked the hotel concierge for a baggage cart after check-in. She looked confused then brought me a moving dolly. After bringing the bags in I discovered there was no elevator and our room was on the second floor...

Review collected in partnership with Super 8
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Helpful?
Thank 126joshh
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. I am sorry to hear about the issues with your stay. We are currently working on some training for the staff as well as a deep cleaning protocol for the rooms. We are also getting new air fresheners to help with the smoke smell. If you are in the area I hope you will...

Copperas Cove
Reviewed 4 August 2016

Review collected in partnership with Super 8
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Thank Suzanne H
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Birmingham
Reviewed 2 August 2016

Review collected in partnership with Super 8
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Thank 623jarvisb
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Cheyenne, Wyoming
Reviewed 25 July 2016

Review collected in partnership with Super 8
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Helpful?
Thank Carla F
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Oak Grove, Missouri
Reviewed 24 July 2016

I am here twice a week. They are always happy to see me and have my room ready for me. GREAT staff!!

Review collected in partnership with Super 8
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Thank Roy D H
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. Hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Super 8 West Memphis is located right off of both major interstates I-55 and I-40 with easy on and off access. We are walking distance of the Petro and Loves travel stores, and just 5 miles from downtown Memphis, TN! ... more   less 

Additional Information about Super 8 West Memphis

Address: 901 Martin Luther King Jr. Dr, West Memphis, AR 72301
Region: United States > Arkansas > West Memphis
Price Range: €41 - €60 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 West Memphis 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Super 8 West Memphis Hotel West Memphis
Super Eight West Memphis
West Memphis Super Eight
West Memphis Super 8
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Questions & Answers

Questions? Get answers from Super 8 West Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at the back of the hotel, it is further away from the road so quieter”
 of 5 bubbles love2travelKent, 3 Nov 2016 | Read review
“It's OK to sleep here for a few hours but not worthy of sitting for an evening.”
 of 5 bubbles GAhuskerDuluth, 23 Oct 2016 | Read review
“Lousy hotel, Rude, incompetent staff, excessive, inconsiderate cell phone users!”
 of 5 bubbles GR22013, 17 Sep 2016 | Read review
“We had a king suite near the stairs, so it was a little noisy during the night.”
 of 5 bubbles robynm889, 13 Jul 2016 | Read review
“first floor front would be convienent and quiet”
 of 5 bubbles U987PFjoels, 17 May 2016 | Read review
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