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Playas Uvero Alto, Uvero Alto, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!5% off room rate
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Excellence Resorts
US$325
US$292
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SAVE US$33
Free cancellation until 20/08/21
Expedia.com
US$308
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Free cancellation until 17/08/21
Prestigia.comUS$325
TravelocityUS$308
Orbitz.comUS$308
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (8855)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Uvero Alto
Location
Cleanliness
Service
Value
Travellers' Choice
At Excellence El Carmen you are secluded but not isolated. Our all-adult, all-suite world is situated on a beautiful Caribbean beach in a palm grove on the east coast of the Dominican Republic. Its architecture is in the contemporary Caribbean style, and twenty pools wind through our grounds. There are 11 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 15 bars.
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Room & Suite (1,754)1,754
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Game room
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Spanish
Hotel links
Special Price:5% off room rate
6,197Reviews1,717Q+A100Room tips
Traveller rating
  • 4,350
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  • 114
Traveller safety
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Popular mentions
Matt S wrote a review Yesterday
1 contribution
Kassandra, shaky, nicke Minaj , junior, Jackie. Dominicana , hector, Carmen, Danny, delvis, Edgar, Dionel, roxoanna, wilquin brito, Benjamin, Carmen, felix, andreina, kioman, Edwin, Palma, Marcos. these are the people we dealt with on a daily basis and they made our trip so much more enjoyable than we could have imagined. they made the days fun and exciting while relaxing at the same time. the drinks were never empty and the food service was amazing as well as the food itself. I couldn't have asked for a better staff to be on during our stay. the facility was amazing. the bars and restaurants were clean at all times. my overall experience was 5 stars all the way. I hope to revisit one day and see everyone that made our trip so special. thank you again to everyone mentioned above and to everyone that I did not mention. the staff was beyond amazing even if they are not in this review.
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Review collected in partnership with this hotel
Date of stay: February 2021
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Mark & Lori O wrote a review Jan 2021
5 contributions4 helpful votes
Hotel's Favourite
We just returned from 8 days at El Carmen with two of our best friends. From the check-in to the check-out, we couldn't have been more pleased. The resort was beautiful, the beach picturesque, the food very good, but what really made our stay "EXCELLENT" was the wonderful staff. Even with the COVID precautions, I felt very comfortable with their attention to making it a safe, but enjoyable environment. We loved Magna, Chez Isabelle, Lobster House. The Management Staff, Serving Staff, Housekeeping, Entertainment Staff & Spa Staff went above and beyond to treat us as "FAMILY". Here are a few of the employees who treated us like royalty: Management staff: Felix Sanchez, Jose Luis Piz, Marlon & Angel and all the front desk staff went above and beyond to make our stay wonderful Entertainment Staff: Junior, Niky Minaj, Shaky Shaky, Jackie Brown, Kassandra were so much fun and always were there to encourage us to participate. Excellent Club staff: Benjamin & Joendrey made us the most delicious drinks and told some funny stories. Serving Staff: There really wasn't one staff member that did not make us feel like "family". Everyone was wonderful. Here are some of our very favorite who went above and beyond: Delvi, Carmen, Joel, Aurelia, Victor, Danny Boy, Francheska, Proffete, Edgar, Domenigo, Lisamar, Osvaldo, Carmen & Ramon Aroma: Dionel made our breakfast coffee every morning with a smile. Spa Staff: Sonia, Carolyn and the other massage therapist whose name we can't remember, were wonderful Looking forward to returning very soon! Thank you.
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Review collected in partnership with this hotel
Date of stay: January 2021
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3 Helpful votes
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Response from The Excellence Collection, Other at Excellence El Carmen
Responded 5 weeks ago
Dear Mark, First of all, we would like to thank you for your recent stay at Excellence El Carmen and for taking the time to share this review with the TripAdvisor community. We are very glad to hear from you that we are able to meet your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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Teal B wrote a review 24 Feb
1 contribution
Truly a five star resort. Go ahead and treat yourself!! Take advantage of staying in a swim up sweet well worth the extra expense. So cleaning all staff was respecting corvid protocols never once did I feel at risk.
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Review collected in partnership with this hotel
Date of stay: February 2021
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Olivia G wrote a review 24 Feb
Cincinnati, Ohio7 contributions6 helpful votes
Had an absolutely great time here. We stayed for 5 days in an Excellence Club 2 Story beach front and we loved it. The mini bar was always stocked, well maintained grounds, and the cleaning team was awesome. The Excellence club benefits were worth it in my opinion. Drinks every where were amazing - CocoLoco's, Mojito's, Carnavalins The staff here is fantastic! Felix, Delvis, Junior, Eliezer, Natali, Yoel, Luis Manual, Danny! Honestly everyone. They all made it a point to learn your name and make sure everything was taken care of for you. The resort's app was extremely helpful and needed during the stay - you could see what restaurants were open along with their menu and dress code. Top ones- Chez Izabelle and Magna, Oregano and Sports Bar. The room service was so good! - Wish we could order room service through the app! Or drinks at the beach through it. Excellent shows! Loved the Michael Jackson one. I don't want to say anything negative as I had a wonderful time, but, the outside beach vendors hound you every 10minutes, which made us spend more time in our room's pool and and the main pool so we wouldn't be bothered. It made it harder to relax. Also, I think at the buffets and restaurants in general, the food temperature could be worked on, somethings were hot while others were cold, a little inconsistent-- None of this though would deter us from coming back. We would definitely come back to this resort! We had a very positive experience and relaxing, nice trip!
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Date of stay: February 2021
2 Helpful votes
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Lauren O wrote a review 24 Feb
1 contribution
Excellence was amazing! The staff was friendly and attentive, especially Danny Boy, Carmen, Antonio, and Palma. The entertainment staff made everything so fun-Junior 69, Niki Minaje, Coca Cola, Sheky-Sheky, Kaddandra, and Jacke Brow. The resort felt safe as the staff and facilities took great detail to be masked, socially distant, and thoroughly cleaned. It was the escape we absolutely needed! Thank you!
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Date of stay: February 2021
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PRICE RANGE
US$252 - US$616 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
452
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Frequently Asked Questions about Excellence El Carmen
Which popular attractions are close to Excellence El Carmen?
Nearby attractions include Tropical Treasure (0.8 km), Macao Beach (7.1 km), and Sirenis Aquagames Punta Cana (0.6 km).
What are some of the property amenities at Excellence El Carmen?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Excellence El Carmen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Excellence El Carmen?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Excellence El Carmen?
Yes, free parking is available to guests.
What are some restaurants close to Excellence El Carmen?
Conveniently located restaurants include Flavor Market, Vespa, and Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana.
Are there opportunities to exercise at Excellence El Carmen?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Excellence El Carmen have an airport shuttle?
Yes, Excellence El Carmen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence El Carmen?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence El Carmen offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Does Excellence El Carmen have any great views?
Yes, guests often enjoy the ocean view available here.