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Valentin Imperial Maya

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Valentin Imperial Maya
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11,302 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

My husband and I have traveled several times to Mexico. We like to try different places. The Valentin Imperial Maya has always been one of my top three travel destinations. So, when the "price was right" we booked it for a second visit. Upon check in, we walked in the lobby, took a deep breath, looked at each other and...

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4Thank Nori B
Suamico, Wisconsin
Reviewed 2 days ago NEW

This resort is outstanding! My wife and I just returned from a 6 day trip (our second trip to Valentin). We have stayed at seven different all-inclusive resorts and Valentin is clearly our favorite. The resort grounds are immaculate! It is a joy just to walk around the resort. The main pool is huge, has two swimup bars, and two...

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4Thank MikeM_GBWI
virginia, usa
Reviewed 2 days ago NEW

HE IS EXCELENT! He was our server in Septmeber of 2016 and again this trip, March 2017. He is one of the BEST waiters I have ever experienced!!! We ate at this restaurant daliy for breakfast and for lunch!!!

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2Thank djeunette
Ottawa, Canada
Reviewed 2 days ago NEW

Great place! Highly recommend swim up room. Worth the extra $ if you really have a busy life and want a quiet place to relax with all the service you deserve. Great staff! Clean and comfortable. Check in easy. Lots of excellent restaurants. Nice gym. You won't be disappointed. 8 days and not a single bad meal.

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1Thank CL_jay2014
Reviewed 3 days ago NEWvia mobile

I literally just flew home today, and I am so sad already. ☹️ I am writing this review based on all of the things I wanted to know when I was looking for a resort in Cancun/Riviera Maya. Valentin Maya feels like a boutique hotel. It is not like the big box resorts in the area. (It is owned by...

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12Thank Kara O
Reviewed 3 days ago NEW

I had the pleasure of staying at the Valentin Imperial Maya from March 11-18, 2017. This was my fifth time visiting this wonderful resort. The experience was once again excellent. The staff is outstanding and always ready to help. Gilberto, a server at the restaurant on the beach recognized me and came to greet me as I walked in. The...

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4Thank Sharon C
Grand Rapids, Michigan
Reviewed 3 days ago NEWvia mobile

Beautiful hotel with an a great beach to walk , several pools. Excellent food w/ several options and No wristbands. Top shelf liquor with drinks made the way you like it . We like Building 4 or 5 and these were recently updated. These are middle of the resort. Our dinner favorites in this order: sushi(sit at the sushi bar...

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5Thank Funnsun87
Newmarket
Reviewed 3 days ago NEW

My wife and myself were there last week and have nothing but great things to say about this resort. Food, lodging, service, friendly staff was first rate. But BD Travel people do not tell you everything re day trips, so do not use this company.. Great resort for a winter break or what ever. Would return.

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3Thank James M
Madison, Wisconsin
Reviewed 4 days ago NEW

My husband and I stayed at VIM for the first time with my sister and brother-in-law who had been once previously. They really talked it up and we were not disappointed. This resort is beautiful and feels very private. It has a beautiful beach and the rooms were very nice and clean. The best part is the incredible service. Everyone...

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4Thank artaliaferro
VALENTIN C, Guest Relations Manager at Valentin Imperial Maya, responded to this review

Dear guest, Thank you for your wonderful feedback of your recent stay at The VIM. Thank you for your great comments about the high standard of service received, we will be sure to pass on your thanks to all the team. We look forward to your return visit very soon. Kind regards,

Basingstoke, United Kingdom
Reviewed 4 days ago NEWvia mobile

My husband and I visited Valentin Imperial for 2 weeks in June 2016 just after our wedding. The resort is large as others have pointed out but we're only 25 so it was very manageable for us to get around and we never felt like we spent too long walking from place to place. The room was lovely, right on...

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4Thank Chicahannah
VALENTIN C, Guest Relations Manager at Valentin Imperial Maya, responded to this review

Dear guest, Thank you for taking the time to write such a wonderful review on your recent stay at VIM. Our commitment with all of our clients is to exceed their expectations. For this reason your observations and suggestions are valuables, they give us the opportunity to know which services and facilities we can improve. Again thank you for choosing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: €267 - €598 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Valentin Imperial Maya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golden suites are great. Building 6 is a perfect location. Close to pool, beach, restaurants.”
 of 5 bubbles MikeM_GBWI, 26 Mar 2017 | Read review
“G0...now!!!”
 of 5 bubbles djeunette, 26 Mar 2017 | Read review
“Swim up! Building 6, 7 or 8.”
 of 5 bubbles CL_jay2014, 26 Mar 2017 | Read review
“Building 4 and 5 are very close to the pool and beach.”
 of 5 bubbles sharoncO984WG, 25 Mar 2017 | Read review
“Building # 3”
 of 5 bubbles T834OCjamesm, 25 Mar 2017 | Read review
5 of 5