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The hotel carpet needs to be renovated, the AC in our room didn’t work, they were supposed to pick us up at the airport and forget about it, on top of that we asked for a wake up call at 4:15 and never happened! The...More
I am very satisfayed with the service offered and the employees very kind. The breakfast very good too: good proposition for fruit and vegetables. I think I will return in an Holiday Inn very soon fore sure.More
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Response from PlazaInnLosMochis, Director de Relaciones Públicas at Plaza Inn HotelResponded 3 January 2018
Thank you for your assessment and comment that helps us grow and continue to improve, we are pleased to know that your stay was pleasant and you will enjoy the comfort of our room as well as the services we have to offer, we hope...More
Booked in for a family event. Not really up to standard anymore. Needs urgent renovation. My room without hot water. Aircondition blowing like hell and noisy. At last bill did show one more day as stayed. Got not corrected. Had to be reimbursed by a...More
Thank em d
Response from PlazaInnLosMochis, Director de Relaciones Públicas at Plaza Inn HotelResponded 13 November 2017
Thank you for your comment and your assessment, we offer you a cordial apology for the inconveniences in your room and your billing, we will take action to avoid these problems again. We are pleased to share your opinion with us which helps us improve
Rooms were very comfortable (other than the AC acting up) BUT everything else was an extra fee: use of pool, charged room service fee to order while on pool area, our room had a flyer for pool fee which was different than what we got...More
Thank Beti M
Response from PlazaInnLosMochis, Director de Relaciones Públicas at Plaza Inn HotelResponded 22 August 2017
Good afternoon, Thanks for your comment and valuation, we greatly appreciate the opinion of our guests, we are pleased to know that our room is of taste and comfort, the fee is charged is Room service, the price of the promotion will be consulted in...More
This is the fifth but last time we will stay at Plaza Inn & Convention center in Los Mochis, Sin, MX.
I booked a deluxe suite over 3 weeks in advance. On arrival (Friday evening about 4:00PM) they put us in room 222. First the...More