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Parador de Santillana del Mar

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Plaza Ramon Pelayo s/n, 39330, Santillana del Mar Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (134)
Room & Suite (33)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Parador de Santillana del Mar
Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 28 hotels in Santillana del Mar
Location
Cleanliness
Service
Value
This newly built manor house respects the traditional local architecture and harmonises perfectly with the style of this lovely town. Comfortable rooms and a pleasant atmosphere add to the peace and tranqulity of this hotel. The restaurant and bar, in the Parador Santillana Gil Blas, offer a chance to try the most traditional dishes in Cantabrian cooking.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Breakfast buffet
Conference facilities
Banquet room
Massage
Baggage storage
Parking
Wifi
Breakfast in the room
Meeting rooms
Concierge
Currency exchange
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Historic Hotel
Languages Spoken
English, French, Spanish
400Reviews3Q+A17Room tips
Traveller rating
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Popular mentions
ESVincent wrote a review Sep 2020
Hong Kong, China1083 contributions657 helpful votes
This Parador is in lovely medieval village - warm stone buildings, lovely cobbled streets and some great bars and restaurants. Be warned it can get very busy in the summer... The Parador is very friendly and very covid compliant. Rooms are good and well equipped with strong safety measures. The restaurant is in the Gil Blas Parador 20 metres away and its delight. We sat outside and had an excellent meal with local cheese, vegetarian salad and steak - it was very good. Service was efficient. In the morning breakfast was slower than normal due to the pressure on staff but they managed this well. There was the usual excellent selection of cheese, fruit and meats. The only advice I would offer is to make it clear that you can order hot food such as fried eggs or bacon but this wasn't clear. This was another great stay...
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Francisco Seguín Molina, Otros at Parador de Santillana del Mar
Responded 14 Sep 2020
Dear ESVincent We sincerely appreciate the time you have taken to communicate your impressions about our Parador. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. Thank you very much for highlighting breakfast and staff We trust that, on future visits, everything will be to your satisfaction. Best regards,
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Herman_Ameling wrote a review Mar 2020
Vosselaar, Belgium10 contributions14 helpful votes
Warm welcome, staff helped us with maps of the city, proposed restaurants and best way to go there. Room was great, lots of space and a fine bed. Elevator seemed a bit old but was working... Fine address.
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Date of stay: August 2019
1 Helpful vote
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Response from Jose Carlos Campos, Otros at Parador de Santillana del Mar
Responded 7 Mar 2020
Dear Mr. Ameling, It is a source of pride, and a geat satisfaction for us, to have opinions that, like yours, help us to continue dedicating our efforts day by day to obtain the service that our clients deserve. It was a pleasure to gelp you in your visit. In the confidence that in the nexts visits, everything passes satisfactorily, receive a cordial greeting.
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marinalebo wrote a review Oct 2019
Mexico City, Mexico210 contributions40 helpful votes
+1
Staying at this Parador, was a very nice experience. The building and its surroundings are so charming, they make you live the experience according to the little lovely town Santillana is. Big and comfortable rooms, spacious bathroom. Thin walls so you could hear your close neighbors. Amazing breakfast and staff. Thank you!
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Date of stay: October 2019Trip type: Travelled with family
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Response from Jose Carlos C, Gerente at Parador de Santillana del Mar
Responded 26 Oct 2019
Dear marinalebo We sincerely appreciate the time you have taken to communicate your impressions about our Parador. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. Thank you very much for highlighting breakfast and staff We trust that, on future visits, everything will be to your satisfaction. Best regards,
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WinkleighWanderer wrote a review Oct 2019
Bristol, United Kingdom9 contributions2 helpful votes
We travel as a family party of three, including a wheelchair user, and always make enquiries about access before booking rooms. We were assured that this hotel was fully accessible. It is a relatively new building in traditional style which functions as an annex to the original Parador. There is a lift but it does not provide level access between the bedrooms and reception or the dining room where breakfast is served. Less mobile guests including wheelchair users, elderly, infirm, families with young children and those with heavy luggage must instead use the underground car park/service area which is awkward and remote to access. This really isn’t good enough for what purports to be a 4 star hotel. The situation could be rectified by installing a ramp in the reception area, as we have seen done successfully in other Paradores.
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Date of stay: September 2019
Location
Service
Sleep Quality
Room Tip: Ask for a room with a balcony.
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Response from Jose Carlos C, Gerente at Parador de Santillana del Mar
Responded 18 Oct 2019
Dear Mr. WinkleighWanderer We sincerely appreciate the time you have taken to communicate your impressions about our establishment. We regret that we were unable to satisfy your expectations with respect to this Parador in the way we had hoped. Please know that we have taken note of each one of your suggestions in order to adopt the pertinent corrective measures in this regard. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction
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Colin M wrote a review Sep 2019
Klungkung, Indonesia311 contributions157 helpful votes
Very nice Parador. Parking easy. Great location, in this old town. (Town a little touristy, but well worth the visit. Went for a horse ride, which was excellent). Breakfast great as usual. Very nice stay.
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Date of stay: July 2019
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Jose Carlos C, Gerente at Parador de Santillana del Mar
Responded 4 Oct 2019
Dear Colin M, Firstly I would like to thank you for taking the time to writ in relation to your stay at the Parador de Parador de Santillana. It is a source of pride, and a great satisfaction for us, to have opinions that, like yours, help us to continue dedicating our efforts day by day to obtain the service that our clients deserve. In the confidence that in the next visits, everything passes satisfactorily, receive a cordial greeting.
Read more
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PRICE RANGE
US$98 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parador de santillana hotel santillana del mar, parador de santillana del mar
LOCATION
SpainCantabriaSantillana del Mar
NUMBER OF ROOMS
28
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Frequently Asked Questions about Parador de Santillana del Mar
Which popular attractions are close to Parador de Santillana del Mar?
Nearby attractions include Plaza Mayor de Ramon y Pelayo (0.02 km), Calle de Juan Infante (0.09 km), and Colegiata de Santillana del Mar (0.3 km).
What are some of the property amenities at Parador de Santillana del Mar?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Is parking available at Parador de Santillana del Mar?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Parador de Santillana del Mar?
Conveniently located restaurants include Pizzeria Bitinia, Restaurante Gran Duque, and EL Pasaje de Los Nobles.
Are there opportunities to exercise at Parador de Santillana del Mar?
Yes, guests have access to a sauna during their stay.
Is Parador de Santillana del Mar located near the city centre?
Yes, it is 0.2 km away from the centre of Santillana del Mar.
Are any cleaning services offered at Parador de Santillana del Mar?
Yes, dry cleaning and laundry service are offered to guests.
Does Parador de Santillana del Mar offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Parador de Santillana del Mar?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Parador de Santillana del Mar?
Many travellers enjoy visiting Casa del Aguila y la Parra (0.02 km) and Antiguo Muelle De Hinojedo (7.4 km).