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We had attended our friend's wedding in Gerlos so came here afterwards for a 3 night relax! We had a very warm and friendly welcome from Thomas who guided us around the hotel, offered a prosecco and took our cases, he also very promptly provided...More
Response from ellimarcati, Reservierung at Natur & Spa Hotel LaerchenhofResponded 2 weeks ago
thank you for your kind review and your feedback regarding your stay in our hotel.
We are very happy that you've enjoyed the stay and had a relaxing few days here in Seefeld.
Vacatian should be the best time of the year -...More
We had a fabulous view over Seefeld from our room ,a junior suite .The hotel staff were friendly and the food was good. Unfortunately there was a lot of building going on in Seefeld in readiness for hosting Winter sports in 2019.
Thank c y
Response from ellimarcati, Reservierung at Natur & Spa Hotel LaerchenhofResponded 4 weeks ago
Thank you for the kind review of our hotel.
We are happy that you liked the stay with us and we would be delighted to welcome you back.
Your marcati hotels & more team
Nice rooms and SPA area looked good and clean (from the outside) as well. Food somehow okay, but I've seen much better in the area. WLAN worked well, parking a bit of an adventure because of the snow but in the end I found a...More
Response from ellimarcati, Reservierung at Natur & Spa Hotel LaerchenhofResponded 20 May 2018
thank you for your feedback regarding your stay with us.
We are happy to hear that you liked our modern rooms and spa facilities.
That the served food in our restaurant could not impress you is a shame. Especially our kitchen is always...More
this is a nice and fine 4* hotel... however, the website is over-promising and setting you up for disappointment once you get there.
A few days before my arrival, I got a confirmation email with my room pictures and floor plan. I was very pleasantly...More
Response from ellimarcati, Reservierung at Natur & Spa Hotel LaerchenhofResponded 26 May 2018
thank you for sharing your feedback.
We are sorry to hear that you weren't fully satisfied with the room you received. We apologize for that. Like you've experienced yourself, we always try to meet your wishes and do our best to guarantee you...More
Décor: Other than the disturbing dead bear head as you walk in the door, it's somewhat unremarkable but still quaint and cozy with a homey, rustic feel. The dining room lounge area is charming with artistically carved wooden folk art on the ceilings and walls...More
Response from ellimarcati, Reservierung at Natur & Spa Hotel LaerchenhofResponded 18 April 2018
wow - thank you for taking the time to write such a detailed review of your stay with us.
For us that is the best possibilty to learn and to constantly improve, so we are very grateful for your feedback.
We will internally...More