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Holiday Inn Express Texarkana East

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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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arlington, texas
Reviewed 1 week ago

Not wanting to drive 5 hours straight by myself, I stopped here for one night. Had planned to go out to a movie, but the room was so comfortable that I stayed in. Didn't know that there would be a small fridge and a micro. Bed was comfy and the room was quiet (except for early morning talkers in the...

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Helpful?
Thank 3sons
TXKNG429, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for the fabulous review on the Holiday Inn Express's great service. We value all feedback so it was very much appreciated. I will make sure that the team know how great of a job they have been doing. I look forward to seeing you the next time you are in Texarkana, AR. Your friend in hospitality, E. Moss...

Houston, Texas
Reviewed 3 weeks ago

I booked a two bed queen suite using the IHG app. We checked in and went to the room. Upon opening the door, we saw that the room was already occupied by other guests. This was a bit frustrating as I have a broken leg and my wife was stuck carrying all of our luggage. We went to the front...

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Helpful?
Thank tsutton
IHGService, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Dear tsutton, Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is truly regrettable to hear that you experienced inconvenience due to the occupied room when you entered. Moreover,...

Seguin, Texas
Reviewed 19 March 2017 via mobile

We stayed here because we were just traveling through on our way home from vacation. It was clean & had free breakfast with some healthy options. It is not a new hotel but was fine for a good nights' rest. There aren't any restaurants within walking distance.

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Helpful?
Thank CobiLuci
TXKNG429, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ebony M. Brand Champion

Indiana
Reviewed 10 March 2017

Got checked in tonight and right off to bat when I stepped into the room I heard the toilet refilling. The room was freezing cold so I turned on the heat and then went to check why the toilet was refilling about every ten minutes or so. Boils down to lack of maintenance. It is leaking into the bowl and...

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Helpful?
Thank calloused_traveler
Moss-429, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future & during your stay we will make sure you receive...

Arlington, Texas
Reviewed 26 February 2017 via mobile

I cannot say enough great things about this place. The staff especially Tevin was polite and professional and kind. I will stay here everytime I pass thru town. Great place! Clean and the breakfast was delicious.

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Helpful?
Thank Pam H
TXKNG429, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to providing comfortable and friendly accommodations. Your kind comments are highly appreciated. Let us assure you that we will continuously strive for improvement to make your future stays as good...

Michigan
Reviewed 9 January 2017

Room was fine...Fourth floor so it was quiet. Odd smell in the hall in the morning, though didn't permeate room, so didn't interfere with comfort/sleep. WiFi was great. Breakfast was good. Service excellent. Had to request special parking area because of the size of our rig, and hauling a trailer, too.

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Helpful?
Thank queenanne48
Robbie W, Manager at Holiday Inn Express Texarkana East, responded to this review

We are gracious you took the time to complete a review on the Holiday Inn Express Texarkana East. We are thrilled you enjoyed your stay and look forward to being at your service in the future! Karina W-Thurman AGM

Velp, The Netherlands
Reviewed 4 January 2017

This hotel was a great stop inbetween long drives. Friendly staff, excellent room, great wifi reception in our room. Will definately staf here again. And for a very low price too.Wish that more HI were like this.

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Thank bootsman78
Robbie W, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

"Excellent" Wow! Thank you for this great review and special comments. We look forward to serving you again in the future. "Making Friends One Guest At a Time" Karina W-Thurman AGM

Portage, Michigan
Reviewed 31 December 2016 via mobile

We only stayed one night. However, this was a great hotel. The staff was extremely friendly and handled a few crabby customers in front of me well. The rooms were clean, well appointed and the breakfast was great! Keep up the good work!!

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Thank Erika S
Robbie W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you so much for you feedback! We strive to provide the best guest experience possible for all of our guests. Thank you for staying with us and we hope to see you again sometime in the future! Karina W-Thurman AGM

Reviewed 23 October 2016 via mobile

Great hotel. Big breakfast and breakfast area to eat. Comfortable beds. Overnight stay from Tennessee to Texas. Very nice rooms. Nice hotel. Had a great nights sleep. Would stay here again. Great place for the price

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Thank capple06
TXKNG, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for the wonderful review and your kind comments about our team. We love being a "Great Place to Stay". We truly appreciate your kind comments and look forward to being of service in the future. "Making Friends One Guest At a Time" Karina W-Thurman

Oklahoma City, Oklahoma
Reviewed 11 September 2016 via mobile

The staff at this hotel is very friendly! The hotel and our room was very clean and the beds were very comfortable. My only complaint was that the room did have a very musty smell which I think was due to the air conditioner. The temperature of the room was comfortable but not cold all night and felt very damp...

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Helpful?
Thank Shelley H
IHGService, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Dear Shelley H, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be great. However, we would like to apologize for falling below your expectations regarding our rooms. Your feedback is troubling and will surely be looked into. Rest assured it will be...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express East is the newest hotel at Texarkana. It is located off I-30 on the Stateline (exit 1 AR or Exit 233 TX) Hotel is the latest addition to the Texarkana and proudly exceeds guest expectations. We are strategically located to major attractions, downtown airport and Texas A&M in addition to most other attractions in town. ... more   less 

Additional Information about Holiday Inn Express Texarkana East

Address: 5210 Crossroads Parkway, Texarkana, AR 71854
Region: United States > Arkansas > Texarkana
Price Range: €81 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Texarkana East 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Texarkana East Hotel Texarkana
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Texarkana East staff and other travellers.
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Big Sandy
3 months ago

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Questions? Get answers from Holiday Inn Express Texarkana East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from the elevators. People can be so loud and rude in the early morning when not everyone has to be awake at 0530.”
3sons, 10 Apr 2017 | Read review
“Easy on/off access to Interstate, but far enough off to be quiet. In the midst of several hotels. Any room should do.”
queenanne48, 9 Jan 2017 | Read review
“Rooms on the rear are away from the highway, but I don't think the rooms on front had that much issue, as the hotel is well back from I-30.”
silvervalk, 6 May 2016 | Read review
“Excellent elevators, fast, so any room is good.”
vgwinger, 5 Apr 2016 | Read review
“Park in back in the fall....shady.”
dcvanz, 5 Dec 2015 | Read review
5 of 5