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DoubleTree by Hilton Springdale

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415 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Fort Worth, Texas
Reviewed yesterday NEW

The staff is so friendly and helpful you just want to go back and see them again! The breakfast is the best of any hotel anywhere. Everything is freshly made and the variety is awesome. You can have fresh fruit, cereal, sweet rolls etc. or you can have a full breakfast! They will cook an omelet or eggs any way...

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Helpful?
Thank Moxie7708
Poteau, Oklahoma
Reviewed 1 week ago

Always satisfied with my stays here. Best venue I have visited and it is my place pf choice. Have stayed several times here....never dissappointed..The staff is hreat and the cooked to order breakfast is the best anywhere. Do yourself a fa or and stay here.

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Helpful?
Thank D9322RIrogerp
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for staying with us and for this GREAT review!! We love being your hotel of choice when visiting the Springdale area, and we hope that our friendly and accommodating staff, those amazing hot made to order breakfasts, and our clean and comfy rooms will continue to make DoubleTree by Hilton Springdale, your hotel of choice!! We...

Tulsa, Oklahoma
Reviewed 2 weeks ago

Very friendly staff, made us feel welcome, very clean and fresh room, lots of pillows, comfortable bed. Quiet and dark room coverings! Love this hotel brand...it's always good! Will stay with this brand every chance I get in every area I travel!

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Helpful?
Thank Barbarasbeamer
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for staying with us Barbarasbeamer! We very much enjoyed hosting you while you were in Springdale, and we will hold you to the promise of a revisit!! Until then, we are wishing you only the safest travels and the happiest of holidays!!

Naperville, Illinois
Reviewed 2 weeks ago

Clean, nice hotel for business trips. Staff very good. Breakfast met good. A quality Hilton property that meets the standards expected from Hilton hotels. Location is convenient. Rooms clean and service good.

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Helpful?
Thank Kent B
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for staying with us, but also for the FANTASTIC review!! It always makes us so proud of our team, when we hear from our guests that they were truly able to feel and experience the personalized guest service we strive to give each of our guests!! We hope the next time you are looking for lodging...

Hot Springs, Arkansas
Reviewed 3 weeks ago

I've stayed at all of them & this DoubleTree consistently has the most friendly employees I've ever encountered making it a place I enjoy going back to, even when I'm taking my 2 year old grandson with me which makes it fun for me, but harder on the staff. They are kind, have a smile for everyone and make me...

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Helpful?
Thank karencK7638FB
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for staying with us and for such a great review!! It makes us all so proud of being the team we are when we hear from our guests that they get to experience the high level of guest experience we strive to give each of our valued guests! Just know we love it when you come...

Skaneateles, New York
Reviewed 3 weeks ago

Everything was just fine. Beds, linens, pillows made for a wonderful sleep. Room was clean and no issues with heating or cooling. We enjoyed a drink in the lobby bar and appreciated the complementary snacks.

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Helpful?
Thank MR092013
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

We were so honored to have you stay with us! It makes us incredibly proud of our dedicated and devoted team when we hear such great feedback from our guests! We hope that the next time you are looking for lodging in the Springdale area, you will think of our amazing bar and restaurant, those clean fresh rooms, and our...

Dunedin, Florida
Reviewed 4 weeks ago via mobile

I booked this room thanks to Trip Advisor's high rating that I was the best in town. The room was the worst on my vacation! This is a very old hotel that has been LIGHTLY renovated. The pictures are misleading. The mattress was so old I felt like I was sleeping in my grandmother's bed and now my back hurts....

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Helpful?
Thank gatorcindy
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

I am so very sorry that you did not enjoy your stay with us. Please know that we are addressing all of the concerns you listed. We have double checked the mattress in the room you stayed in, so that no future guest will have the night's sleep that you did. We hope that our friendly staff and eagerness to...

Oklahoma City, Oklahoma
Reviewed 31 October 2016

AC issues room hot! Coffee maker difficult finally gave up! Room was very clean. Service personnel friendly and helpful. Beds very comfortable and if AC working would have had great night sleep! Wish breakfast would have been included in room rate!

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Thank Sharon C
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

I'm so proud of my team for being so helpful and accommodating while you were staying with us! I do want to apologize for the AC issues you had with your room. We try to keep someone on staff that can assist guests with any issues they encounter, so alerting the front desk of any issues you come across, will...

Maumelle, United States
Reviewed 29 October 2016

Room was substandard. Damp carpet below air conditioner unit. I experienced an allergic reaction to something in the room(mold?). The allergies disappeared when I left the room for the day and presented upon returning to the room for the evening.

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Helpful?
Thank Joe P
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Springdale, responded to this review

Dear Joe P, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff...

Fort Smith, Arkansas
Reviewed 25 October 2016

The employees at this hotel were the best I have ever experienced. They were friendly, helpful and very accommodating to our every request. We were so pleased with the service we received. Great staff, great location, comfortable rooms, and great service!!!

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1Thank Karen L
Dawn C, Director of Sales at DoubleTree by Hilton Springdale, responded to this review

Thank you so much for the fantastic review!! It always makes us so proud of our team when we hear from our guests that they are able to feel the high level of guest service we strive to give each person that walks through our doors! We look forward to your next trip to the area, and hope you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The elegant Doubletree by Hilton Springdale is ideally located at the "hub" of Northwest Arkansas, at the intersection of I-49 and Highway 412. Our 100% NON-smoking hotel is just minutes from The University of Arkansas, Northwest Arkansas Convention Center, Crystal Bridges Museum, Arvest Ball Park, Jones Center for Families, and the Arkansas Missouri Railroad. For those in the area for business, we are also located within short distances of Rogers and Bentonville, minutes from WalMart, J.B. Hunt, and Tyson Headquarters - perfect for getting business done on the road. Our hotel was recently renovated, offering 85 comfortable guest rooms and suites, fully stocked with every amenity available for business or pleasure. Come experience true Southern hospitality and enjoy a signature DoubleTree chocolate chip cookie. ... more   less 

Additional Information about DoubleTree by Hilton Springdale

Address: 4677 W Sunset Ave, Exit # 72 Off Interstate I-49 at Hwy 412, Springdale, AR 72762-4813
Region: United States > Arkansas > Springdale
Price Range: €93 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Springdale 3*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#1 Business Hotel in Springdale
#1 Green Hotel in Springdale
#2 Family Hotel in Springdale
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Springdale staff and other travellers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Springdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Forget room service....”
 of 5 bubbles B1201OSmattc, 11 Feb 2016 | Read review
“Enjoyed the convenience of 108!”
 of 5 bubbles Cab4Gam, 6 Oct 2015 | Read review
“With Hilton Honors, they send you a map in advance of available rooms - we got groundnd floor near the pool and loved it!”
 of 5 bubbles allemyne, 15 Sep 2015 | Read review
“Make sure you're not getting a smoking room or one that was previously a smoking room.”
 of 5 bubbles Roboduckie, 29 Aug 2015 | Read review
“It's on a busy street so get higher floors starting with 3rd or 4th of if only 1st floor available get the back of the hotel.”
 of 5 bubbles leet780, 23 Aug 2015 | Read review
5 of 5
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