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Embassy Suites by Hilton Northwest Arkansas

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#3 of 21 Hotels in Rogers
Certificate of Excellence
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Embassy Suites by Hilton Northwest Arkansas
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816 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Northwest Arkansas
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Showing 810: English reviews
Mena, Arkansas
Reviewed 14 September 2016

This hotel is very dog friendly. When we checked in my dog received a cute gift bag with a toy and treats. The staff were friendly, helpful, and welcoming. Hotel was nicely decorated and clean. We will definitely be staying at this hotel again!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank connifo
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. We are glad you (and your dog) enjoyed your stay with us. We look forward to seeing you again very soon!.

Reviewed 14 September 2016

Great hotel with easy access to NWA. I held a wedding in Fayetteville and also spent time during the weekend at Crystal Bridges in Rogers. Enjoyed this hotel recently and on previous trips to NWA. I recommend requesting the spa tower. it seems quieter than the main tower. breakfast with cooked to order omelets is fantastic.

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Thank Kee K
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to complete a review. Congratulations and we are so glad that you chose us. We are glad you enjoyed your stay and look forward to seeing you again very soon.

Schiller Park, Illinois
Reviewed 13 September 2016

This an excellent choice if you are to say in north west Arkansas. this is close to some good restaurants and shopping on the other side of the highway. Christa bridges is about 15 drive but you can quickly go in and out

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Thank GregToch
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay with us. We are glad that you enjoyed your stay with us and we look forward to seeing you again.

Reviewed 13 September 2016 via mobile

My family is relocating to NW Arkansas so we've stayed at this hotel twice. Both times it was great! Nice, large, clean rooms with super comfy beds. Great breakfast included! We would definitely stay here again!

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Helpful?
Thank Christina W
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you so much for taking the time to leave a review. We are glad you enjoyed your stay with us and we are excited to welcome your family to NW Arkansas. We hope to see you again for a "staycation" soon!

Beaumont, Texas, United States
Reviewed 13 September 2016

Would never pay extra for premium Room. Rented two suites for three days. One room never got free drinks or snacks. Had to beg for them for the other room. Ice machine on the premium floor was out for the entire stay. Facility severely understaffed or under trained. Management non-exsistant. Had to use same paper coffee cups for the whole...

Review collected in partnership with Embassy Suites Hotels
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1Thank Paul P
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. I want to apologize that you did not receive the amenities that were included with your premium room and that you were inconvenienced by the ice machine on your floor not working properly during your stay. This is not the level of service you should receive and we will definitely...

Reviewed 13 September 2016

Stayed in a few Embassy Suites throughout the country and this is the nicest facility of them all. Very clean, staff is super helpful and welcoming, and love the evening happy hour plus the full service breakfast. Best hotel in NWA!

Review collected in partnership with Embassy Suites Hotels
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Thank N5521ZMericb
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. We appreciate your comments and are glad that you enjoyed your stay with us. We hope to see you again very soon!

Oakland, United States
Reviewed 13 September 2016

Female Kitchen Manager was rude but everyone else was nice. She and I were walking in the aisle and she bumped me and never she was sorry or excuse me. I would have thought more of a person with authority.

Review collected in partnership with Embassy Suites Hotels
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Thank Toni J
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. We appreciate the feedback. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. I am sorry if that...

Fort Smith, Arkansas
Reviewed 12 September 2016

Everything went very smooth, no problems to soeak of, excellent & convient location. Next time maybe I will try out the spa. I would return or recommend your hotel to anyone wanting to stay in the area.

Review collected in partnership with Embassy Suites Hotels
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Thank danielkP6510KW
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review. You should definitely check out our spa. You will really enjoy it. We are glad you enjoyed your stay and look forward to seeing you again very soon.

Barling, Arkansas
Reviewed 11 September 2016 via mobile

My husband and I stayed here last weekend after the game. We checked in around midnight and Ciara was very polite and helpful. I love the online booking option for Hilton members which included picking out our room and the digital room key. It made the check in process very quick and easy. We decided on a corner room on...

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Thank Megan F
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your stay with us. We appreciate your feedback. I apologize for the miscommunication regarding your late check out. We hope to see you again very soon!

Houston, United States
Reviewed 11 September 2016

My family spent a wonderful weekend in NW AR made even better by our stay at Embassy Suites. The facilities, amenities, services and overall environment were excellent. All of these performed by positive people at a great value. We will remember our stay fondly, and we will stay again...and again.

Review collected in partnership with Embassy Suites Hotels
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Thank Peter S
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for your review. We are glad you had an excellent stay and we hope to see you again very soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Northwest Arkansas is the first upscale full-service hotel, just off I-540. Our hotel offers easy access into the entire Rogers, Bentonville, Springdale, and Fayetteville area. We are ideal for those with business meetings at WalMart, Tyson, or JB Hunt headquarters. Or if you are in the area for leisure - come see the Crystal Bridges Museum of American Art, Pinnacle Hills Promenade Mall, and Beaver Lake. Our hotel boasts beautiful two-room suites with separate living and bedroom areas. In addition, it has the most prestigious and 3rd largest conference center with over 20,000 square feet of state of the art meeting space. Not enough? We have a 145,000 sq ft in our convention center opened in 2006! Come stay at our Embassy Suites Northwest Arkansas Hotel! ... more   less 

Additional Information about Embassy Suites by Hilton Northwest Arkansas

Address: 3303 S Pinnacle Hills Pkwy, Rogers, AR 72758-8952
Region: United States > Arkansas > Rogers
Price Range: €120 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Northwest Arkansas 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Embassy Suites Northwest Arkansas Hotel Rogers
Embassy Suites Rogers
Northwest Arkansas Embassy Suites
Rogers Embassy Suites
Hotel Style:
#2 Romantic Hotel in Rogers
#3 Family Hotel in Rogers
#5 Business Hotel in Rogers
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Northwest Arkansas staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Northwest Arkansas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't hesitate to voice your preference,.”
 of 5 bubbles BrendaB184, 18 Jan 2017 | Read review
“Get front view, away from highway.”
 of 5 bubbles Q2573OMmichaelm, 23 Nov 2016 | Read review
“recommend high floor”
 of 5 bubbles zzc09, 22 Oct 2016 | Read review
“All rooms seemed equally nice.”
 of 5 bubbles emelmelte558, 14 Oct 2016 | Read review
“Two room king...gorgeous.”
 of 5 bubbles lesliem757, 13 Oct 2016 | Read review
5 of 5