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Candlewood Suites Rogers/Bentonville

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#10 of 21 Hotels in Rogers
Certificate of Excellence
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Candlewood Suites Rogers\/Bentonville
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
London, United Kingdom
Reviewed 1 week ago

We stayed for five days over Thanksgiving at the Candlewood Suites. The hotel is in a great location on "Restaurant Row" in Rogers and convenient to I-49 and several chain stores as well. The hotel staff was efficient upon check-in and check-out and always very friendly. The hotel is clean and recently remodeled although the "grey" color scheme is a...

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Helpful?
1Thank southerntlc
Reviewed 3 weeks ago via mobile

I stayed at this hotel during LSU weekend and as a spire elite IHG member I've had great service at every IHG hotel but this particular staff went above and beyond. After leaving I got a call from someone in my party saying they forgot their personal belongings in a Walgreens bag in the room. So I called up Jacob...

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Helpful?
Thank David G
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

David G, Thank you very much for taking the time to review your stay at Candlewood Suites Rogers/Bentonville. We are elated to read that you had an Excellent experience both during and after your stay. Comments such as yours are a definite indication that we are meeting and exceeding our guests expectations. We are glad to know that you will...

Reviewed 3 weeks ago via mobile

Staff at the front desk was definitely above average! I really appreciate when they say "my pleasure" etc, it shows real thought into speech! He looked professional, pressed shirt and the whole bit, and engaged in casual banter, which is great compared to some of the silent staff at other chains I've come across. Of equal note was that a...

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Helpful?
Thank Cody D
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Cody D, We appreciate your time in reviewing your stay at Candlewood Suites Rogers/Bentonville. I believe that your review is one of the most complimentary reviews we have ever received. As a former food service manager, you also know the importance of Excellent customer/guest service. Of course it is our goal to help every guest have an Excellent stay, but...

Reviewed 4 weeks ago

We needed to find a friend a safe place to stay on short notice. Mac (front desk) made a stressful situation much easier and was very sensitive to her needs. She was a guest at this Candlewood for three days before finding housing, and Mac and his staff went the extra mile to help her feel safe and comfortable. The...

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Helpful?
Thank JaneandChuck K
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

JaneandChuck K, Thank you so much for your review of Candlewood Suites Rogers/Bentonville. It is ALWAYS our goal to provide an EXCELLENT experience for every guest. We are happy to know that you and the friend you were housing temporarily felt safe and secure. We always make an effort to take extra care with requests like yours. We understand that...

Reviewed 4 weeks ago via mobile

I was leary of booking for this place because the pictures were so beautiful. I had been burned before by pictures and then getting there it was completely different. However, when we arrived the pictures were spot on! Our suite was clean and absolutely beautiful. I felt like I was in my own studio apartment instead of a hotel room....

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Helpful?
Thank Jeri W
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Jeri W, Thank you very much for taking the time to review your stay at Candlewood Suites Rogers/Bentonville. We are happy to read that you had an EXCELLENT stay in our newly remodeled facility. It is our goal to make every guest feel welcome and provide a comfortable and clean room every time! We do feel our staff sets us...

Reviewed 2 November 2016 via mobile

So often we forget to mention the housekeepers that make our stays more restful. Without Amy and Bonnie taking care of my sister and I it wouldn't have been as pleasant. Amy and Bonnie both would check on me personally every once in a while on their breaks to see if I needed anything or if I was ok. I...

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Helpful?
Thank abellavista
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

abellavista, Thank you very much for taking the time to review your stay at Candlewood Suites Rogers/Bentonville. It is always great to read that our guests are having an Excellent stay! You are correct, our room attendants are often overlooked. It is great when one of our guests takes the time to recognize their efforts! Again, thank you for your...

Bella Vista, Arkansas
Reviewed 1 November 2016

Mac (front desk office manager) has a great staff in Gunner and Jacob. They work days and nights, respectively. Whatever I needed as an extended guest of 3 months (copies, emails and faxes sent, etc) they were willing and able to help me. The housekeeping manager, Amy, and her staff of Bonnie, Mary and Doris were tireless workers keeping busy...

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1Thank annettebv63
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

annettebv63, Thank you so much for taking the time to review your stay at Candlewood Suites Rogers/Bentonville. We are elated to know that you are continuing to have an Excellent stay with us! We know you are leaving us soon and you will be missed! I will definitely be passing "kudos" on to every staff member you mentioned. Have an...

Ozark, Missouri
Reviewed 30 October 2016 via mobile

We have stayed at this Candlewood in the past. It's always very clean with large rooms and a great staff. Also my son plays on a travel baseball team so we really like the free laundry room. Great location close to everything.

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Thank mrclark754
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

mrclark754, Thank you very much for reviewing your stay at Candlewood Suites Rogers/Bentonville. It is great to know you had an Excellent stay and were happy with everything from the cleanliness of the room to our Excellent Staff members. We look forward to seeing you again in the near future!

Reviewed 27 October 2016 via mobile

26-29oct2016 Ihg member Tv too small Wall too thin, Floor too thin, can hear people in next room and walking in aisle No daily housekeeping In middle of nowhere, 15min walk to nearest food place Dirty chicken utensils (spoon, glass, coffee maker) Strongly NOT recommended!

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Thank Hendra T
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Thank you for taking the time to review your stay with us. I am sorry your stay was not as you expected.

Bella Vista, Arkansas
Reviewed 24 October 2016

Double room with recliner, fridge, microwave and two burner stovetop, kitchen is furnished with dishes, silverware and rubbermaid containers for storage. Front desk personnel were friendly and efficient, especially GUNNER who was most helpful, always cheerful and professional.

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2Thank truebelievertwo
macchandler, Manager at Candlewood Suites Rogers/Bentonville, responded to this review

truebelievertwo, Thank you very much for reviewing your stay at Candlewood Suites Rogers/Bentonville. It is great to read that you had an Excellent stay with us. We are very fortunate to have excellent associates like Gunner on our team! We will definitely be sending "kudos" his way. We look forward to seeing you again next time you are in Rogers!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Candlewood Suites Hotel Rogers/Bentonville is located off of I-540 at exit 85 in the Scottsdale Center. The hotel is conveniently located to WalMart, Tyson, and the new St Mary's Hospital / Sisters of Mercy, JB Hunt headquarters. One look at our spacious studio, one-bedroom and studio double suites and you will realize the Candlewood Suites difference. Everything from an executive desk to home entertainment helps guests work smart and relax. This is life on the road at its best. Full kitchen in suites, free local phone calls, fitness center, business center, heated indoor pool, free use of washers & dryers, free DVD and CD library, conference rooms. Pets are welcome with a fee. Room cleaning is provided once every 7 days. The front desk is open 24 hours. ... more   less 

Additional Information about Candlewood Suites Rogers/Bentonville

Address: 4601 W Rozell St, Rogers, AR 72756-9529
Region: United States > Arkansas > Rogers
Price Range: €73 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Rogers/Bentonville 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Candlewood Suites Rogers
Candlewood Rogers
Rogers Candlewood Suites
Hotel Style:
#8 Family Hotel in Rogers
#10 Business Hotel in Rogers
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Questions & Answers

Questions? Get answers from Candlewood Suites Rogers/Bentonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor; away from highway”
 of 5 bubbles southerntlc, 2 Dec 2016 | Read review
“Quieter rooms are 156-165; rooms with recliner available, also king suites”
 of 5 bubbles annettebv63, 1 Nov 2016 | Read review
“If you want a quiet room, ask for rooms 156-165”
 of 5 bubbles truebelievertwo, 24 Oct 2016 | Read review
“I like the lower level, hate stairs, and elevators. Rooms are large, sunny, and the noise level is minimal.”
 of 5 bubbles alynnchubb, 21 Sep 2016 | Read review
“supper quite rooms.”
 of 5 bubbles sd1318, 6 Jun 2016 | Read review
5 of 5
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