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Lucky Bansko Aparthotel Spa & Relax

283 reviews
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Traveller (138)
Room & Suite (243)
Dining (50)
Overview
  • Excellent78%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible3%
Travellers talk about
“le bistro”(5 reviews)
“great hotel”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Lucky Bansko Aparthotel Spa & Relax
Special Offer: WONDERFUL SKI HOLIDAY
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Reviews (283)Write a Review
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All reviewsle bistrogreat hotelchocolate massageexecutive apartmentalways on timemassage roomwarm poolminibus serviceice roomfantastic stayrooms are greatsteam roomsshuttle busfamilies with childrenlobby barstar hotelindoor pool
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1 - 5 of 225 reviews
Reviewed 1 week ago

Nowhere have we met so kind and competent staff. When we talk about the class, this is the hotel!The food is of extremely high quality. Every time we stay there is something new in the hotel. Continue in the same spirit! Best Regards!More

Thank Ivan D
Response from Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & RelaxResponded 2 days ago

Dear, Ivan D, Thank you for your positive comments and praising words! It is a pleasure to hear that you always enjoy your stay at Aparthotel Lucky Bansko SPA & Relax! We would be glad to welcoming you back again in the near future! Kind...More

Hotel's Favourite
Reviewed 2 May 2017 via mobile

This is the best hotel in Bansko. Starting with the service - excellent level. The personal is always helpful. The rooms are specious and comfortable. The breakfast is perfect. And my favorite place is the new SPA. The pool is big, with hot water- perfect...More

Thank Silviya S
Response from Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & RelaxResponded 3 May 2017

Dear Ms./Mrs. Silviya S, We highly appreciate your positive comments and excellent feedback! Nice to hear that we were able to provide an outstanding service combined of enjoyable moments for you and your family! It would be our pleasure to welcoming you again when your...More

Reviewed 1 week ago via mobile

Astonishing 5 star hotel. Everything to the last detail was perfect. Nice spacious, clean room with a kitchen. Very nice warm temperature in the room and everywhere in the hotel. The pool was one of the best I have ever seen and the spa was...More

Thank andreaskE5883ZZ
Response from Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & RelaxResponded 2 days ago

Dear, andreaskE5883ZZ, Thank you for providing us with your nice review! It is a real delight to see your stay at Aparthotel Lucky Bansko SPA & Relax was such a positive experience! We appreciate and consider your comments regarding the distance \450m.\ to the town...More

Reviewed 1 week ago

very good room, good service, friendly staff, excellent for a family with small children; the lobby bar is small and not quite cozy, is not big enough for the N of rooms; Leonardo restaurant is excellent, however the prices are a bit high.More

Thank mariaA5830QZ
Response from Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & RelaxResponded 1 week ago

Dear, mariaA5830QZ, Thank you for providing us with your review! It is nice to hear you enjoyed your stay at Aparthotel Lucky Bansko SPA & Relax during the New Year holidays and we appreciate your comments! We would be glad to seeing you again soon!...More

Reviewed 2 weeks ago via mobile

Had an absolutely fantastic stay - we had dinner at the hotel on New Year's Eve which we all really enjoyed ! My only complain is the restaurant at dinner time - it was full most evenings - people booked ahead which was a bit...More

1  Thank frustratedYork
Response from Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & RelaxResponded 1 week ago

Dear, frustratedYork, Thank you for your positive feedback about your recent stay at Aparthotel Lucky Bansko SPA & Relax! We are happy that you enjoyed your stay and we would be glad to be your host again when your travel plans bring you back in...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$75 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Bansko
#3 Ski-In / Ski-Out Hotel in Bansko
#4 Spa Hotel in Bansko
#5 Family Hotel in Bansko
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Bansko
#3 Ski-In / Ski-Out Hotel in Bansko
#4 Spa Hotel in Bansko
#5 Family Hotel in Bansko
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (138)
Room & Suite (243)
Dining (50)
Pool & Beach (14)
Hotel & Grounds (154)
Family and Play Areas (5)
Bathroom (3)
Questions & Answers
Ask a question
TerryandJane
8 January 2018|
AnswerShow all 4 answers
Response from Spiros_Greece | Reviewed this property |
It is approx. 5 minutes by car or 12-15 minutes on foot. But there is no need either to driver nor to walk, the hotel has shuttle bus every 15 minutes in the morning. They also provide shuttle bus for downtown in the... More
1
Vote
anatadini
5 August 2017|
AnswerShow all 4 answers
Response from Lucky B | Property representative |
Dear Sir/Madam, Thank you for your question! Please kindly be informed that all our apartments have air-conditioning in the living-room. The studios are air-conditioned too. For any further inquiries, please feel free to... More
0
Votes
Tony_Somerset
24 May 2017|
AnswerShow all 7 answers
Response from Lucky_Bansko_Team | Property representative |
Dear Tony, Yes there is HDMI socket. We would like to inform you that we have tv channels on English. Kind regards, Mariya Govedareva General manager
0
Votes
Room Tips
"Families should definitely go for the rooms with dining table"
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"Ask for a good heated room, because for some it could be not hot enough inside. For us it was OK."
Read review
"rooms with mountain view"
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"choose a presidential suite)"
Read review
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