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All reviews bowling alley swimming pool mezzanine floor skiing holiday spaghetti gondola station lovely hotel steam room ski school half board transfer bus mini bar main gondola ate out every night evening food just returned from a week sofa bed
Got into the hotel after a 3 hour bus ride through the Bulgarian night , upon arrival we were told by the Crystal rep (that didn't get off the bus) there would be food waiting for us , the reception staff either couldn't understand us...More
2nd visit to this hotel for a skiing trip, great rooms, gym and fitness suite. Not far from the slopes.
Food is adequate but not the best my son and ate out at least 3 times in a seven night stay.
Near local bars and...More
very nice and clean hotel. Tasty food. I have stayed at this hotel twice and I have notice improvement to the spa section , and sauna . Brilliant location - very easy access to lifts,shops and bars , restaurants around.
Good hotel, with a great pool for families.
Bowling Alley is a bonus, plenty of lounge space.
Food was reasonable, not amazing but always plenty of options and pretty tasty. lots of Bulgarian versions of British favourites.
Hoel was generally warm, rooms were ridiculously hot...More
Stayed here Beginning of April for a week, on arrival after a long 3 hour coach ride check in was fast, although been took the longest way to our room by a Porter that we told him it was fine but refused to listen then...More
Just returned last night and yes there is a hairdryer in the bathroom.Unsure about gluten free supplies.....prob best to take your own following a conversation with a fellow traveller last night who was staying in a... More
Just returned last night and yes there is a hairdryer in the bathroom.Unsure about gluten free supplies.....prob best to take your own following a conversation with a fellow traveller last night who was staying in a neighbouring hotel.He had to buy bread etc in the town after three days of asking the hotel staff