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Kempinski Hotel Grand Arena

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Whether visiting Bansko for business or leisure purposes, Kempinski Hotel Grand Arena is the ideal base from which to work or explore all that the town has to offer. Located at the footsteps of the Pirin Mountains, the luxury hotel is situated right next to the Gondola lift station that takes you all the way up to highest slopes, half pipes and snowboard facilities. The shopping and cultural district of Bansko is also easily accessible within walking distance from the 5 stars hotel.
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Property amenities
Channel 1
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Room Service
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Wheelchair Access
Spa
Breakfast included
Ski-In / Ski-Out
Bar/Lounge
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:WINTER ESCAPES
Hotel deals
Reviews (1,018)
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804 results
Traveller rating
629
128
35
8
4
Traveller type
Time of year
LanguageEnglish
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629
128
35
8
4
Show reviews that mention
All reviews snow room gallery restaurant ski room teppanyaki restaurant boot room piano bar a mountain view room vip pass the general manager vip ski indoor and outdoor pools amazing hotel ice room perfect service breakfast was excellent room number junior suite
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1 - 5 of 804 reviews
Reviewed 4 days ago via mobile

Once you enter in the hotel you feel like you are in a parallel world, excellent service,nice and friendly stuff, amazing spa center and the most relaxing massage I've ever had.very rich breakfast and very delicious food in all restaurants.

Date of stay: November 2018
Thank AneliyaBambova
Hotel's Favourite
Reviewed 5 November 2018 via mobile

We stayed at the hotel for one night and everything was perfect. Everyone welcomed us warmly, the staff provided us with everything we needed (and more - there were little surprises in our room every time we went back from the SPA). The SPA centre...More

Date of stay: November 2018
Thank Silvia N
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 6 November 2018

Dear Silvia N, Thank you very much for your review. It is absolutely wonderful to read that you enjoyed your stay, and especially your details description of your experience. We strive for our guests to feel comfortable and are happy to give the most attention...More

Reviewed 1 week ago

First time hitting the slopes in Bulgaria, and it turned out to be a fantastic, place, especially the Pirin Mountain range. We really fell in love with this hotel all well, affordably priced, with a great fitness room for staying in shape, fast free wifi,...More

Date of stay: November 2018
Thank Mackenziebush5
Reviewed 1 week ago via mobile

I think it the best hotel in Bansko. Verey big. The Spa was excellent. The swimming pool big. They have variety of sauna. The room are Outdated. But the service was verey good. The location it good near A ski lift. The breakfast was nice...More

Date of stay: December 2018
Thank Donskofer
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 1 week ago

Dear Donskofer, Thank you very much for writing your review and for your kind comments. It is a pleasure to read that you had a good time at our hotel, and especially that you enjoyed the service we provide. We are renovating various parts of...More

Reviewed 1 week ago via mobile

4 nights. With 2 kids. Started with a great welcoming at the entrance. Took our luggage and parkes the car. Front desk kind and helpful. Informative. Large room, huge bathroom. With coffee spot. Balcony. Clean. Designer chocolate pieces and cupcakes were at the table. With...More

Date of stay: December 2018
Thank micha_kedem
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 1 week ago

Dear micha_kedem, Thank you very much for your kind review and for mentioning all the details. We believe in the importance of the comfort for our guests, be it in the rooms or throughout the hotel. It is wonderful to know that you enjoyed your...More

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Questions & Answers
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S4cma
11 September 2018|
AnswerShow all 8 answers
Response from Loveagreatvacation | Reviewed this property |
I loved the Kempinski hotel. It is gorgeous and very upscale.Pools and Spa are brand new and amazing. We booked through a travel agent so the stay was fairly cheap and included a delicious breakfast buffet. In the evening we... More
2
Votes
Inspire544591
26 June 2018|
AnswerShow all 5 answers
Response from Shelli67 | Reviewed this property |
The hotel does provide ski equipment and instructors but we got ours from outside of the hotel as it can be cheaper. There are many very close to the hotel. The hotel does allow you to keep your equipment on site. From the... More
0
Votes
Room Tips
"Mountain view"
72sanjam
22 Oct 2018
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"The higher the better on the side of the mountain"
Andre1410a
28 Sep 2018
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"book a room facing the mountain"
Storyteller783088
19 Sep 2018
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"Mountain view rooms are best choice; SPA facilities are great"
431desis
27 Aug 2018
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PRICE RANGE
US$132 - US$440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kempinski hotel banskokempinski resort grand arena
LOCATION
BulgariaBlagoevgrad ProvinceBansko
NUMBER OF ROOMS
157
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