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Kempinski Hotel Grand Arena

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Traveller (657)
Room & Suite (420)
Dining (144)
Overview
Hotel website
Pirin Street 96, Bansko 2770 Bulgaria See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from Kempinski Hotel Grand Arena
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,006)
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796 results
Traveller rating
621
128
35
8
4
Traveller type
Time of year
LanguageEnglish
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621
128
35
8
4
Show reviews that mention
All reviews snow room gallery restaurant ski room vip pass piano bar boot room a mountain view room vip ski indoor and outdoor pools the general manager amazing hotel ice room perfect service breakfast was excellent junior suite great spa room number
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1 - 5 of 796 reviews
Reviewed 2 days ago via mobile

We went for a long weekend over from Romania to Bansko, to escape a bit the summer heat in the City. Staying at the Kempinski was the right decision! Welcome: Very friendly starting from Bellboy to Reception. CHECKIN- very efficient and super friendly. Room: spacious,...More

Thank gozitano73
Reviewed 6 days ago

Stayed one night as part of a Gate 1 tour. Excellent hotel with a well trained professional staff. Dinner and breakfast were wonderful. Rooms have balconies. Nice location in the middle of town. Would recommend to all.More

Thank BobOhio1
Response from KHGA, General Manager at Kempinski Hotel Grand ArenaResponded 2 days ago

Dear BobOhio1, Thank you very much for your feedback on Kempinski Hotel Grand Arena Bansko! We are delighted to hear that you had an excellent stay with us, especially enjoying our spacious rooms with well-equipped balconies as well as our lavish breakfast and tasty dinner....More

Reviewed 6 days ago via mobile

I was at this beautiful place a few days ago. I was celebrating my birthday there and all the employees made sure that I will remember this day. From the bell staff, reception, Lady in Red, SPA, restaurant ....everything was well organized with exceptional service....More

Thank Raya B
Response from KHGA, General Manager at Kempinski Hotel Grand ArenaResponded 2 days ago

Dear Raya B, Thank you for choosing Kempinski Hotel Grand Arena Bansko and for taking your time to share your feedback from your vacation. We are very glad to hear that you enjoyed your stay with us and that we made your birthday a truly...More

Reviewed 1 week ago via mobile

A view to take your breath away, a spa to stimulate your senses and a breakfast to refresh your soul. A really, really lovely hotel. Wonderful attention to detail... welcoming and attentive staff and a spa that will keep you occupied for hours. (The -13...More

Thank Tim K
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 1 week ago

Dear Tim K, Please come back as soon as you like! Thank you very much for your kind review and your attention to details. It is wonderful to know that you enjoyed your stay with us and had a chance to use a few of...More

Reviewed 1 week ago via mobile

A first class hotel with first class service. The room was large with a big balcony with a view to the mountains. The amenities were great. Breakfast was excellent though the bread was not freshly baked every day.More

Thank bent031
Response from NataliaK1844, General Manager at Kempinski Hotel Grand ArenaResponded 1 week ago

Dear bent031, Thank you very much for your kind review. We will of course look into your concern about the bread as definitely it should not be the case. We will be happy to welcome you back any season to Bansko to enjoy all the...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Ski-In / Ski-Out
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$86 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Bansko
#1 Top resorts Hotel in Bansko
#1 Romantic Hotel in Bansko
#1 Luxury Hotel in Bansko
#2 Spa Hotel in Bansko
#2 Ski-In / Ski-Out Hotel in Bansko
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Bansko
#1 Top resorts Hotel in Bansko
#1 Romantic Hotel in Bansko
#1 Luxury Hotel in Bansko
#2 Spa Hotel in Bansko
#2 Ski-In / Ski-Out Hotel in Bansko
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (657)
Room & Suite (420)
Dining (144)
Pool & Beach (81)
Amenities (49)
Family and Play Areas (1)
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Questions & Answers
Ask a question
S4cma
11 September 2018|
AnswerShow all 8 answers
Response from hilaplanet | Reviewed this property |
I think 28 euro per person.
1
Vote
Inspire544591
26 June 2018|
AnswerShow all 5 answers
Response from Shelli67 | Reviewed this property |
The hotel does provide ski equipment and instructors but we got ours from outside of the hotel as it can be cheaper. There are many very close to the hotel. The hotel does allow you to keep your equipment on site. From the... More
0
Votes
Room Tips
"The higher the better on the side of the mountain"
Andre1410a
3 weeks ago
Read review
"book a room facing the mountain"
Storyteller783088
4 weeks ago
Read review
"Mountain view rooms are best choice; SPA facilities are great"
431desis
27 Aug 2018
Read review
"Rooms with a view to the mountain are better, but they are a bit more expensive as well."
Lagarder7
25 Aug 2018
Read review
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