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St. Ivan Rilski - Hotel, SPA & Apartments

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Traveller (89)
Room & Suite (185)
Dining (44)
Overview
  • Excellent32%
  • Very good38%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“nice hotel”(18 reviews)
“main building”(7 reviews)
“children's club”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (191)
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119 results
Traveller rating
42
42
21
10
4
Traveller type
Time of year
LanguageEnglish
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42
42
21
10
4
Show reviews that mention
All reviewsnice hotelmain buildingchildren's clubself cateringstay there againnice furnitureski rentalsteam roomunderground parkingthird floorbig hotelreception staffcleaned dailylobby barthe hotel offersmin walkspa
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1 - 5 of 119 reviews
Reviewed 29 April 2018 via mobile

Best hotel in bansko by far.Everything great.Top class and nice.Fairly priced too.Great all around.Loved it and miss it!even bought an extra night at the end, we didn’t even ski much cod the spa was so nice

Thank Neal F
Response from FPI-Hotels, Front Office Manager at St. Ivan Rilski - Hotel, SPA & ApartmentsResponded 2 May 2018

Dear Neal, Thank you for your lovely review! We are happy to hear that you had enjoyable time with us! We will be glad to welcome you again as our guests! Warm Regards, Katya Prangova - Front Office Manager

Reviewed 25 March 2018 via mobile

Well 9 of us stayed here 13th March for a week and all ime going to say is we all loved it rooms spacious beds comfortable water hot always rooms warm spa and pool brilliant two of are group had a massage loved it ....More

1  Thank Spencer W
Response from FPI-Hotels, Front Office Manager at St. Ivan Rilski - Hotel, SPA & ApartmentsResponded 27 March 2018

Dear Spencer, Thank you for your review we really appreciate you taking the time to write it. We look forward to seeing you all again soon! Best Regards, Katya Prangova - Front Office Manager

Reviewed 20 March 2018

So don't get confused when you book these apartments ,they are not the hotel infront! Not that it would have been massively better but these apartments are not worth satying in. Yes they cheap but for good reason. Firstly a few positives - the rooms...More

Thank verity h
Reviewed 5 March 2018

Firstly the good things - the wifi was excellent and free ! The bath was lovely and big, very high, I whacked my knee on the side getting in but lots of hot water which was great after a day's skiing. Now for the rest,...More

Thank Jeanine C
Response from FPI-Hotels, Front Office Manager at St. Ivan Rilski - Hotel, SPA & ApartmentsResponded 14 March 2018

Dear Jeanine, Thank you for your feedback. We take all reviews seriously and I apologise that we didn't live up to your expectations and will certainly take your comments into consideration when making improvements. Best Regards, Katya Prangova - Front Office Manager

Reviewed 5 March 2018

Room very tired. Carpet stained, mould in bathroom. Room wasn’t clean. No ketttle in room. Some staff very rude and miserable. Hot food was barely warm every evening and repetitive for the whole week. The spa was ok but too many kids constantly in the...More

Thank debsrich
Response from FPI-Hotels, Front Office Manager at St. Ivan Rilski - Hotel, SPA & ApartmentsResponded 14 March 2018

Dear guest, Thank you for taking the time to write your review. I am so sorry to hear that we didn’t live up to your expectations. I hope that you will give us another chance in the future to show you how relaxing and comfortable...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Free Parking
Breakfast included
Hotel Amenities
Meeting Rooms
Laundry Service
Banquet Room
Shuttle Bus Service
Dry Cleaning
Conference Facilities
Children Activities (Kid / Family Friendly)
Ski-In / Ski-Out
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Business Centre with Internet Access
Concierge
Multilingual Staff
Babysitting
Non-Smoking Hotel
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$38 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Bansko
#6 Best Value Hotel in Bansko
#9 Spa Hotel in Bansko
#10 Luxury Hotel in Bansko
Room types
Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
Details
Price range
US$38 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Bansko
#6 Best Value Hotel in Bansko
#9 Spa Hotel in Bansko
#10 Luxury Hotel in Bansko
Room types
Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
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Traveller (89)
Room & Suite (185)
Dining (44)
Pool & Beach (25)
Amenities (25)
Family and Play Areas (3)
Questions & Answers
Ask a question
Spencer W
22 January 2018|
AnswerShow all 3 answers
Response from |
There are ski rentals next to the gondola entrances along with the booth to purchase ski passes. Your hotel may be able to arrange this. If not just google Bansko ski. There are about 20 or so in the town centre. A family... More
1
Vote
Wendy H
24 October 2017|
AnswerShow all 4 answers
Response from Rosie D | Reviewed this property |
Hi there I was there this past January. The snow was deep ,it snowed every day and we had excellent for skiing. The resort itself is on the outskirts of Bansko but its an easy 15min walk from the slopes and lifts with shops... More
1
Vote
SianKJones31
8 July 2017|
Answer
Response from Rosie D | Reviewed this property |
its an easy straight forw3ard 10 to 15min walk straight to the slopes no need for a taxi or bus
0
Votes
Room Tips
"Self catering was fab"
Read review
"DON'T GO TO THIS HOTEL!!! They will steal your car if you leave the keys in the room!! they are thieves..."
Read review
"we stayed at the apartments outside the hotel, it had a nice view"
Read review
"all rooms have views as location is very good"
Read review
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