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Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall

53 reviews
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Traveller (17)
Room & Suite (14)
Dining (4)
Overview
  • Excellent15%
  • Very good32%
  • Average26%
  • Poor11%
  • Terrible16%
26 Aug 2017
“Two days in Pine Bluff”
14 Jul 2017
“Could improve ”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
2.5 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (53)Write a Review
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Reviewed 17 December 2017

We stayed in this Holiday Inn Express December 2017. It was chosen because we had traveled all day, it was getting late and it was close to highway and plenty of choices for dinner. The carpet in the room was dirty, like small rocks or...More

Thank Shirley D
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded 19 December 2017

Dear Shirley -- we apologize that we did not meet your expectations while a guest at our property. I have spoken to the Hostess that did breakfast that morning and showed her your comments in hopes that other guests will not have to contend with...More

Reviewed 21 November 2017 via mobile

Bad area kids run up down the halls, people banging up above. You could also hear the people beside us. Poor sound surpression in rooms. Elevator had sticky stuff spillled on the floor. They had a cone in the middle. Had to go tell the...More

Thank David M
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded 27 November 2017

There are several eating establishments within 1 mile of hotel and front desk gives maps to anyone whom inquires; mall is thinly populated but that is not because of the Hotel nor the area, just plain bad management on their part. We did have a...More

Reviewed 30 September 2017 via mobile

Traveled this week with my husband to Pine Bluff, Ar. We most of the time stay at the area Holiday Inn Express!! There are 2 in the area, the 1 we selected was close to the mall. It was clean, quiet, the breakfast area was...More

Thank Teresa E
Reviewed 26 August 2017 via mobile

The Holiday Inn Express in the nearly defunct Pine Bluffs Mall is an average-to-good hotel in a bad place. As far as the hotel is concerned, the staff were very friendly and helpful. The room itself was clean and well kept. The breakfast area was...More

Thank martianmark
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded 28 August 2017

We appreciate your comments regarding your recent stay. We do indeed have a paper mill near the proximity of the property which emits an odor at times and is more than likely what was causing the stench during your stay. The Mall poses an entire...More

Reviewed 24 July 2017 via mobile

Our stay here was very nice. Room clean, good A/C, breakfast step above continental, parking lot well lite, etc. My only comment to management would be to get some night lights on the bathrooms - so guests can find/see toilet in the middle of the...More

Thank wabjr705
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Meeting Rooms
Room Service
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Details
Price range
US$95 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (14)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Be careful if you stay in this town. Baaad..."
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"Go somewhere else to stay."
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"Choose upstairs to not hear walking above. Be sure and lock your vehicle and park as close to motel as..."
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"The rooms with the couches were very spacious"
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