Bed are soft . The place is new staff is friendly. Nothing fancy. . The only down fall is lot dog if your Allergic to them you will feel it unfortunately people don’t clean up after them most people do some just don’t. Parking plentiful it near medical center if you need treatment
Wow, I am a Hilton Diamond which means I travel ALOT, and this Hilton property exceeded my extremely picky expectations. True by Hilton is a concept hotel that caters to millennials. We are by no means in this group, yet this establishment had everything we needed and omitted all the costly things we don’t therefore allowing for resources to go to essentials like an extremely clean comfortable quiet room with lots of USB ports. We checked in remotely and with cell phone electron key in hand headed up to our spacious well equipped spotless accommodations. All the rooms were the same except for the handicap rooms. So no need to think about an upgrade. Environmentally friendly toiletries, multi use containers filled with the most delightful lemony hair products, body lotion and cleanser. I was happy to see that there were no tissue boxes or coffee makers or microwave; When I see them in hotel rooms I just think of Petri dishes, yuck. Lots of hooks and places for storage. There was also a comfortable work desk that also could double as a dining table. All staff were upbeat and friendly seemingly loving their jobs setting the tone for guests to have an enjoyable stay. Attention to detail was evident throughout the property: umbrellas at the exit, lots of luggage carts, clean modern exercise room with a digital scale, 24 hour coffee/tea available in the lobby, hand sanitizers throughout the building an inviting lobby with games, reading material and nooks to socialize or conduct business. The pool and surrounding area was one of the best complete with a comfortable deck with chairs and umbrellas. Even the guest self-serve laundry was modern, excepting credit cards for the washers and dryer’s. Complementary outdoor parking and Internet is always appreciated and of course their ample breakfast that had some thing for everyone. Like I said all the things I needed and none of the things that I didn’t. Please see my photos.…
Unethical management. I checked into a room with a broken TV, contacted the front desk about it, then proceeded to stay in the room. I was charged for the TV upon check out, because whatever staff member I spoke to doesn’t remember me calling to report that the television was broken. Management would not budge even when I called to explain the situation. You couldn’t pay me enough to stay in a place managed like this again. There are lots of good options in Little Rock, choose a different one.
We loved this hotel so much that we decided to stay again on our drive back home. The pool, fitness center, and complimentary breakfast were great. The rooms were clean and modern. I’d definitely recommend especially for easy highway access to I40.
The accommodations were clean and the amenities were awesome. The staff was super friendly and responsive to anything anyone needed. Off to the left of the lobby, they have a pool table and a giant connect four game. Loved it!!!
Best hotel stay I have had in a long time, the staff was amazing, the room was clean, the breakfast was great, and the hotel was literally blocks from everything I needed to shop and eat and easy access to the highway also overall great stay will do it again for sure
Great hotel! You can tell it’s new which is nice because cleanliness usually is on or with that. Rooms are nice, minimalist. First stay at a Tru but I will say I was disappointed in no coffee maker in room. I thought that was an odd choice for a brand. But the breakfast is so good. Much better than the Home2 breakfast I’ve had before (dual brand hotel with Home2)
Hotel was very clean, comfortable and accomodating. Young gentleman (didnt get name) who works evenings was a pleasure to talk to and super helpful. I felt very safe here. Plenty of parking right outside hotel, up to date and near many shopping outlets and food spots. Continental breakfast had many options. Ice machine and refillable water bottle station in lobby. Would definitely recommend!
This hotel is a fantastic hotel to stay. Safe neighborhood, beautiful hotel love the inside lobby, the games & plenty of room to sit. The front desk & cooks were very friendly. The food was great, lots of choices & warm. The room was spacious & extremely clean. Would recommend this hotel. Close to shopping & places to eat.
This hotel was great! It was Clean, modern, and appealing to all ages! Can’t wait to find another one to stay at and experience. Hope to have my grand children along with me next time so they can take advantage of all the fun things to do.