We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Alto Nevados

Save
Share
Traveller (44)
Room & Suite (4)
Overview
  • Excellent40%
  • Very good30%
  • Average17%
  • Poor7%
  • Terrible6%
  • 4 weeks ago
    “Amazing Resort!”
  • 20 Aug 2017
    “You'll wish they didn't serve dinner”
Anibal Pinto 86 Nevados de Chillan, Chillan 5642000 Chile See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Bar/Lounge
3.5 Star accommodation
Reviews (69)
Filter reviews
10 results
Traveller rating
3
2
2
0
3
Traveller type
Time of year
LanguageEnglish
More languages
3
2
2
0
3
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 10 reviews
Reviewed 4 weeks ago

My wife and I drove down to Chillan from Santiago. The terrain was amazing! The hot springs are right outside the hotel. The food and service were great. And the prices were right. Great road trip too.More

Review collected in partnership with this hotel
Thank mattlouks
Response from rparedesselaive, Booking & Redes at Hotel Alto NevadosResponded 4 weeks ago

Dear Matt: Along with greetings, the first thing is to thank you for your feedback. We're pleased that you and your wife could enjoy a great experience at our facilities. We hope you can visit us at the 2019 season. Have a return home, all...More

Reviewed 20 August 2017 via mobile

First impressions of this place are absolutely terrible, mainly stemming from my experience with the dinner buffet. On a ski and snowboard trip, one of the most important things is food... What passes as dinner in this hotel is a crying shame, it's absolutely disgusting,...More

Thank Ben P
Response from rparedesselaive, Booking & Redes at Hotel Alto NevadosResponded 24 August 2017

Dear Ben: Along with greetings, the first thing is to thank you for your time. We're gonna check the food that's serve in the buffet. Is a very usefull insight fro improvement. Hope you can come back next year and see if thre's any change....More

Reviewed 20 August 2017 via mobile

Not sure where to begin... let's start with the basics. We got here on Friday Aug 18th to spend a 4 day weekend with my husband and 2 year old toddler. The smell in the room, especially the bathroom was unbelievable, what can only be...More

1  Thank Climber616767
Response from rparedesselaive, Booking & Redes at Hotel Alto NevadosResponded 24 August 2017

Dear guest: Along with greetings, the first thing is to thank you for your time.The second, is to offer you apologies if you feel the service is not the best. The egg smell is kind of a mark of the hot springs. We're gonna take...More

Reviewed 14 April 2017 via mobile

What a lovely place. Truly amazing how completely it is ruined by bad management. Where to start? Well the card machine does not work so bring cash. The bar is bizarre, nobody knows what's going on & most areas are full of disgruntled guests waiting...More

Thank Andrew W
Response from rparedesselaive, Booking & redes at Hotel Alto NevadosResponded 10 June 2017

Dear guest: The first thing, is to thank for your time. We're very sorry that you didn't have the experience you deserve. The hotel wasn't at his 100% function. We really hope that you can give us another chance, hopefully in winter (Is our strong...More

Reviewed 8 August 2016 via mobile

Despite being pricey, this is the best place to stay if you are into snowboarding / skiing in Nevados De Chillan. Had an amazing time in a seven-day period, even though this season there was not much snow in the mountains. Did get to snowboard...More

Thank RFC1982
Response from rparedesselaive, Booking & Redes at Hotel Alto NevadosResponded 9 August 2016

Dear RFC1982: We're very glad that you have a very nice time in our facilities. We'll take your advice about the language. English is fundamental, and we try to improve every year. ¡Hope to see you next year! Have a nice second part of the...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Babysitting
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Ski-In / Ski-Out
Room Service
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
99
Price range
US$197 - US$729 (Based on Average Rates for a Standard Room)
Location
Chile > Biobio Region > Chillan
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
99
Price range
US$197 - US$729 (Based on Average Rates for a Standard Room)
Location
Chile > Biobio Region > Chillan
Photos
Traveller (44)
Room & Suite (4)
Nearby
Nearby HotelsSee all 10 hotels in Chillan
Nevados de Chillan
209 reviews
1.02 km away
Gran Hotel Termas de Chillan
465 reviews
1.08 km away
MI Lodge
151 reviews
7.14 km away
Eco Hotel Antuco
24 reviews
52.46 km away
Nearby RestaurantsSee all 110 restaurants in Chillan
Bistro Las Cabras
49 reviews
7.15 km away
Don Quelo
11 reviews
24.74 km away
Zamba I Canuta
13 reviews
40.45 km away
La Pulperia de Antuco
16 reviews
52.81 km away
Nearby AttractionsSee all 21 attractions in Chillan
Verde Tour
22 reviews
7.13 km away
Parque Nacional Laguna del Laja
92 reviews
57.39 km away
Geiser en Los Tachos
8 reviews
65.44 km away
Nevados de Chillan Bike Park
17 reviews
67.91 km away
Questions & Answers
Get quick answers from Hotel Alto Nevados staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Choose a room with a view!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing