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Hotel Alto Nevados

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Traveller (44)
Room & Suite (4)
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About
Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Ski-In / Ski-Out
Spa
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Luxury
Charming
HOTEL CLASS
Location
Full view
Getting there
Carriel Sur Airport148 km
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Nearby restaurants
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Nearby attractions
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Reviews (70)
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10 results
Traveller rating
3
2
2
0
3
Traveller type
Time of year
LanguageEnglish
More languages
3
2
2
0
3
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1 - 5 of 10 reviews
Reviewed 23 August 2018

My wife and I drove down to Chillan from Santiago. The terrain was amazing! The hot springs are right outside the hotel. The food and service were great. And the prices were right. Great road trip too.More

Review collected in partnership with this hotel
Thank mattlouks
Response from rparedesselaive, Booking & Redes at Hotel Alto NevadosResponded 24 August 2018

Dear Matt: Along with greetings, the first thing is to thank you for your feedback. We're pleased that you and your wife could enjoy a great experience at our facilities. We hope you can visit us at the 2019 season. Have a return home, all...More

Reviewed 20 August 2017 via mobile

First impressions of this place are absolutely terrible, mainly stemming from my experience with the dinner buffet. On a ski and snowboard trip, one of the most important things is food... What passes as dinner in this hotel is a crying shame, it's absolutely disgusting,...More

Thank Ben P
Response from rparedesselaive, Booking & Redes at Hotel Alto NevadosResponded 24 August 2017

Dear Ben: Along with greetings, the first thing is to thank you for your time. We're gonna check the food that's serve in the buffet. Is a very usefull insight fro improvement. Hope you can come back next year and see if thre's any change....More

Reviewed 20 August 2017 via mobile

Not sure where to begin... let's start with the basics. We got here on Friday Aug 18th to spend a 4 day weekend with my husband and 2 year old toddler. The smell in the room, especially the bathroom was unbelievable, what can only be...More

1  Thank Climber616767
Response from rparedesselaive, Booking & Redes at Hotel Alto NevadosResponded 24 August 2017

Dear guest: Along with greetings, the first thing is to thank you for your time.The second, is to offer you apologies if you feel the service is not the best. The egg smell is kind of a mark of the hot springs. We're gonna take...More

Reviewed 14 April 2017 via mobile

What a lovely place. Truly amazing how completely it is ruined by bad management. Where to start? Well the card machine does not work so bring cash. The bar is bizarre, nobody knows what's going on & most areas are full of disgruntled guests waiting...More

Thank Andrew W
Response from rparedesselaive, Booking & redes at Hotel Alto NevadosResponded 10 June 2017

Dear guest: The first thing, is to thank for your time. We're very sorry that you didn't have the experience you deserve. The hotel wasn't at his 100% function. We really hope that you can give us another chance, hopefully in winter (Is our strong...More

Reviewed 8 August 2016 via mobile

Despite being pricey, this is the best place to stay if you are into snowboarding / skiing in Nevados De Chillan. Had an amazing time in a seven-day period, even though this season there was not much snow in the mountains. Did get to snowboard...More

Thank RFC1982
Response from rparedesselaive, Booking & Redes at Hotel Alto NevadosResponded 9 August 2016

Dear RFC1982: We're very glad that you have a very nice time in our facilities. We'll take your advice about the language. English is fundamental, and we try to improve every year. ¡Hope to see you next year! Have a nice second part of the...More

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Posting guidelines
Room Tips
"Choose a room with a view!"
clairer983
13 Aug 2015
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PRICE RANGE
US$410 - US$505 (Based on Average Rates for a Standard Room)
LOCATION
ChileBiobio RegionChillan
NUMBER OF ROOMS
99
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