I had a fantastic time at Dreams Royal beach. The staff was amazing and they catered to your every need. Especially Robert, Estefani, O’niel and Maximiliano. Robert makes very good Old Fashions. I highly recommend this resort and I see myself coming back.
We came to Dreams Royal for a wedding and we had the best service. Every person we encountered for the bars to the restaurant were great! Drislin was super attentive and sweet! Spaghetti is one of the entertainers by the pool and he was so funny! Overall we had a great stay.
Service is everything and I must admit that the staff at Dreams Royal are an exceptional bunch! Special shout out to my waiter ROBERT who was phenomenal and of course Miguel and his delicious sancocho on the beach! It's all about the service! And let's not for get Euclides, Estefany, Oniel!!!
The scenery is beautiful, but what truly makes the experience remarkable is the staff. They truly seem happy to be there and go out of their way to make your stay “excellente” without ever expecting more from you. Our Butler was Marcelo, and he did so much for our family (19 total guests staying including a baby!) Marcelo gave 100% at all hours of the day. He is my families hero! The hotel is beautiful, well taken care of, clean, the beaches are impeccable, the pool is lovely. However, it is the staff that make this hotel as great as it is. Thanks to everyone at Dreams Royal Beach! Cliff
Great all round hotel and service from the Dreams Royal team. The warm welcome from Raquel at the front desk to a great bunch of staff keeping us entertained from morning to evening. Jr Styles, 911, Spagetti, Coca Cola, Eliza were the main guys but all staff are happy, welcoming and can’t do enough to make your stay the best it can possibly be. Great food & drinks too!! Amazing holiday for us, highly recommended and will hopefully be back soon!! 🏴
We were really pleasantly surprised at the quality service and at the atmosphere. The place is beautiful without being too big. We were in the preferred section and really enjoyed the amazing service we have received from everyone. our special butler Marcelo, took really excellent care of us: the wifi and the safe in the room were not working, they both got fixed in 15-20 minutes. Marcelo also organized our checking out and was checking on us daily making sure we have everything we need. The Seaside Grill restaurant staff was amazing: Cesar and the rest of the staff knew our preferences within one day and were always ready with them and the smiles every morning. The staff are really nice and very caring and professional. The management is obviously very involved and is detail oriented. Very nice atmosphere to the whole place. Truly hope it stays this way and only gets better.…
The buffet is a no no. We ate at the grilled for the preferred clients that was better then the buffet The club was at the adults resort is was good. There no music at the pool swim up bar no activities the night shows horrible. I have stayed at the dreams palms which was great. This hotel disappointed me. Food and drinks they need to do better. Room service should work a little faster in delivering food. One thing good i have to say was our butler Billy he was excellent👏🏻 . Would i go back to this resort No.
This place was every beautiful. All the workers worked well and were kind. The room was nice and clean. The pool was very clean as well. Everything here was all beautiful and clean. Me and my family enjoyed a lot, definitely recommend coming here.
Beautiful and excellent service ! Wonderful at their job and amazing hard workers! Dolores, girliest, Samuel, Carlos, beautiful rooms cleaned and well! 200 !!! Amazing dancing and entertainment! Excellent beach, I love the pool very beautiful ! We will be back next year, the people and maids, waiter are every welcoming and friendly !
Dolores, yudetel, and girlesy were very fast and friendly servers! Did a great job with roomkeeping and drinks at the bar! It was a great time and I would definitely come back.. I will recommend to others.