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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 07/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Meliá Caribe Beach Resort
Updated 07/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 59 hotels in Bavaro
Location
Cleanliness
Service
Value
If you are planning your next vacation, Meliá Caribe Beach Resort is the best all-inclusive For Everyone in Punta Cana. Ideal for Family, Couples and Friends. Forget about choosing between the fine sand at the beach or the most exotic gardens. Located alongside spectacular Bávaro Beach, the Meliá Caribe Beach Resort offers the purest essence of the Caribbean. An idyllic place which merges with the warm setting to create unforgettable experiences for families and couples. With access to more than 8 restaurants, 6 swimming pools, Splash Island Water Park, KidsDom, daily program activities for adults and kids, non-motorized water sports included and YHI Spa ($). In addition, guest can improve their stay with The Level. Meliá's most exclusive level of service and comfort. Spacious suites, access to exclusive areas and personalized attention.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Casino and Gambling
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Waterslide
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
28Restaurantswithin 1 km
9Attractionswithin 1 km
Contact
Playas De Bavaro, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Car HireSee all Bavaro car hire
3018Reviews269Q+A100Room tips
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Most Recent
Our concierge Nathan provided outsanding service to our family. We were a party of 7 between me and my sister's family. We connected through Whatsapp and anything we needed, from dinner reservations to something in the room, we contacted him directly. We didn't need to contact front desk or housekeeping at all. The lobby of this hotel is beautiful and evening entertainment was fantastic. Great music and staff. Would definitely go back. We paid extra to be on the "Level" side and it was worth every penny! Thank you to Nathan and the Melia Caribe for a great family vacation.
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Date of stay: July 2022Trip type: Travelled with family
Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded yesterday
Dear LaRosa777, We are honored by the great privilege of being selected for your family vacation. We are thrilled to confirm that you enjoy superior service with our concept The Level. An upgrade that improves your experience to an extraordinary level with access to private areas of the hotel, pool, and beach, in-room butler service, and personalized concierge service as experienced. Undoubtedly, Nathan always goes above and beyond to ensure our customers receive the best service possible. We will be sure to share your compliments. Delighted that your recent experience at our property left you with the best impression, we look forward to welcoming you back to our hotel. Kind Regards, Guest Service Center Management.
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Hotel's Favourite
This was our second visit to the Melia resort in Punta Cana, and if this is even possible it exceeded our first visit last year! For starters, the staff remembered us and greeted warmly. Our attending concierge Humberto was so attentive, welcoming and professional that we felt like we were visiting a family member rather than a large resort. I visited several times the Riviera Restaurant, especially after we met Francisco Diaz (the King of the Riviera Restaurant). He is an outstanding person and the best waiter. He made special my wedding anniversary!! Thanks Francisco! My family and I were very impressed with attention even to move from one place to another with in the resort was easy specially after we met Luis. He treaded us like a VIP. Transportation was excellent. Our Ning by were also special! We were every night at the main lobby for the shows and party. We met Maria, a sweet person; she always was pending that we did not runout of stings 🍻🥂 Another heartwarming gesture was the chocolate strawberries, the champagne, and the run. We will be back! Thank you, The Level!!!…
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Date of stay: July 2021Trip type: Travelled with friends
7 Helpful votes
Helpful
Response from Alexa Carolina Fuchs, Propietario at Meliá Caribe Beach Resort
Responded 6 Sep 2021
Dear Edwin P, We extended our gratitude for the great privileged of being your hotel host for the second time. We are proud to know that we have created an even better experience than the first one. We strive to distinguish our service by giving importance to small details and anticipation for our guest’s needs and desires. It is marvelous to know that it made your vacation a truly unique experience. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. We would love to be your host hotel for the third time. Kind regards, Guest Service Center Management.
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Had an awesome time at my stay here at ocean blue resort. The entertainment was awesome every day. Pokémon and his crew were wonderful! Always there to greet you when they see you around. Highly recommend.
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Date of stay: July 2022Trip type: Travelled with family
Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded yesterday
Dear jilliang780, Firstly, it pleases us that you have chosen our beloved Punta Cana for your vacation. We are delighted to note your satisfaction, but kindly ask you to address your positive review of the corresponding hotel. We would love to welcome you to our Meliá Caribe Beach Resort. Kind Regards, Guest Service Center Management.
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My stay at Melia Caribe was incredibly relaxing. I loved that they had a bar in the pool where I could sit at. Everything in the hotel was made for their guests' comfort. Even the gym was awesome! I met a trainer by the name of Yenny Perez who sang for me and was just overall very entertaining while also being very helpful while I worked out. The beach was beautiful, and the excursions were all very fun.
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Date of stay: June 2022
Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded 2 days ago
Dear hectorp3112, We extend our gratitude for your visit. We are pleased to note that your stay at our property lived up to your expectations and that you were able to enjoy a satisfying experience as a result of our optimal service in a tropical environment surrounded by gardens and vegetation, with the highest culinary selection with activities for the whole family and many places to discover. We hope this will be one of many occasions in which you will allow us to be your host hotel. Kind Regards, Guest Service Center Management.
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Had a great time at the resort. It is always a gamble to chose a new resort, and this was an overall good experience. We would go back. Couple of comments: 1. We had a "Level Room". The "Level" stay provides you with a private lounge for check-in and check-out, concierge, drinks, waiting tables and chairs. The service was outstanding and you skip the lines at the front desk. Also, you have a large private pool, private restaurant (Riviera) and private section of the beach. This was well worth it. Ramon Sosa (server at the Riviera) was amazing taking care of us everyday and making us feel like family to him and the team. 2. The resort is a very good size, with various pools and things to do. We were bouncing back and forth between the Level attractions and outside as we pleased. The Level was always quieter and less people. The resort never felt crowded. 3. The water park was fantastic - inside there are areas for younger kids, and the bigger pool and slides for bigger kids. Our teens enjoyed the big slides. 4. Food: We really liked everything. Both the buffets (no reservation) and the a la carte (reservations) were awesome. The Mexican restaurant was fantastic. We went at 7PM usually and there were a lot of younger kids - take that into consideration. 5. Drinks: They were ok. We are not big drinkers, however it felt like they had little alcohol. Some of the frozen drinks were a bit too watery. The Level bar does offer premium liquor brands. Some of the bartenders were not too excited to serve you, which is a big difference from prior experiences at other places we have been to. They don't offer you options typically - just what you ask for. 6. Beach: Nice and safe. It is not the clearest water, if you want to snorkel. The beach salespeople are a bit annoying with constantly approaching for souvenirs, cigars, hair braiding, etc. 7. Night entertainment - they had a stage with shows, DJs, etc. That was nice. 8. We took the private transportation (airport-hotel) and that was great. Easy in and out of the airport. This has improved from years back. 9. Rooms are a bit outdated. But still comfy and large. Very nice place to relax with the family.…
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Try to get The Level area for the perks.
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Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded 2 days ago
Dear pepstero, We are honored by the great privilege of being selected for your family vacation. Meliá Caribe Beach Resort is committed to going above and beyond guests' expectations by offering optimal service in a tropical environment surrounded by gardens and vegetation, with the highest culinary selection with activities for the whole family and many places to discover. Your impressions make us feel fulfilled as it confirms that we have achieved our goal of achieving your highest satisfaction. On the other hand, we apologize for the areas you encountered with some wear. We are constantly working on our renovation program. Nonetheless, we will reinforce to speed things up regarding the zones you have found as we are always ready to improve. We will have your heads-up about in-room maintenance into account. We look forward to welcoming you again for more memorable moments. Kind Regards, Guest Service Center Management.
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We had a fabulous time at Melia Caribe Beach! Food, beach and entertainment were all great. The resort had amazing shows for the whole family every single night which our 5 and 3 year olds absolutely loved! We ended up upgrading to Levels and we do not regret it one bit. Everything was just awesome - exclusive beach area, buffet, restaurants, service etc. We would highly recommend upgrading. As part of the Levels exclusive package, you get a Concierge that literally does everything for you including all your restaurant reservations and anything else you may need assistance with. We had an amazing concierge that made our stay absolutely amazing and easy! Travelling with toddlers is not easy so the fact we had someone who helped us make reservations for the times that worked for us as a family, bring extra towels, extra water etc. lifted so much weight off our shoulders and made our stay just that extra special! A special shout out to our Concierge REY who was just amazing!!! He was always available- responded within seconds and made every request happen. He was an absolute pleasure to deal with. We would definitely go back to this great resort and ask for Rey ;).…
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded 2 days ago
Dear drX4893SK, We are grateful for this kind review following your recent stay. We are thrilled to confirm that you enjoy superior service with our concept The Level. An upgrade that improves your experience to an extraordinary level with access to private areas of the hotel, pool, and beach, in-room butler service, and personalized concierge service as experienced. Undoubtedly, Rey always goes above and beyond to ensure our customers receive the best service possible. We will be sure to share your compliments. Delighted that your recent experience at our property left you with the best impression, we look forward to welcoming you back to our hotel. Kind Regards, Guest Service Center Management.
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I had a blast. I'm glad they had a gym at Melia Caribe because I didn't want to lose my exercise routine. The gym trainers were both awesome especially Yenny Perez! He was very nice and helpful. Enjoyed the music very mucha
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded 3 days ago
Dear josezelaya6646, We appreciate your preference in selecting our property for your vacation. We are honored to note that you have enjoyed our gym place equipped with the best equipment and the best environment to continue a healthy life in paradise. Undoubtedly, it is a unique experience to live during your vacation time. We look forward to providing you with another memorable experience. Kind Regards, Guest Service Center Management.
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I would like to make sure to highlight that I have chosen this hotel because I have stayed in Melia in the Bahamas and I was so satisfied of their service and standards that I imagined this would match up, but I was wrong. We have paid 4 rooms to get insulted everyday during our stay. I will mention point by point all issues we have encountered in this location. We have reserved 4 rooms, part were arriving from new York and the rest local. - The check in process was about 3 hrs long not counting the time we were made to wait in the restaurant. We arrived from the airport around 12:00pm and since the rooms wasn’t ready we did the pre check-in that took about 40 minutes (we asked for all the rooms be close to each other and the same category) and they asked us to have lunch in the restaurant, the rest of the group arrived around 2:30 and we returned to the reception to complete the check-in and register everyone. The person that was at the desk did not have a clue about hotels or customer service, she registered everyone and proceeded to say that we had to pay for an upgrade of $50 a night for 3 rooms since one was already a level category. Then she proceeded to say that the rooms weren’t ready still and it was about 4:00pm already. We had to talk to a supervisor and she checked us in rooms that were ready around 5pm. - When we arrived to the rooms, they weren’t close nor were the same category of rooms. - We requested a wheelchair for my mother in law repeatedly and it never arrived nor we were given an answer about availability. - Our daughter of 25 y/o was checked in with us in the same room and was given a standard bracelet so when we arrived to sit in a snack bar to grab something to eat she was refused service because she wasn’t level, we went to explain the situation at the reception to talk to a manager and the front desk agent proceeded to say she was a manager and she never apologized for the inconvenience and she kept writing while I was talking to her and laughing with her colleague to disregard everything I was saying. - We were taken to the Level lounge to give in the complain and the person listened to everything we had to say and said she would contact us the next day, that of course never happened. - As level we were assigned a butler but he had done nothing but send a “good morning” message every day but when it came to make a reservation or solving an issue that never happened. - Our room was in front of construction of the property ( dust noise was unbearable in the room couldn’t enjoy of the terrace area) - The food! Is horrendous and watch out for food poison. It is a real issue. My mother in law had food poisoning. - Every time we have gone to a restaurant there was always and when I say always its literally the truth, there was always an issue, the level of service in this place its disgusting, if you ask for no ice they would bring ice and yell at you for asking for no ice; or if you were to ask for juice they would the tell you with a rude attitude you had to wait to be serviced, we honestly felt like we were ruining their vacation and we were treated like we were begging. - We were never able to make a restaurant reservation because they deny service. - This was a family reunion and the staff of this hotel (except a couple that I will mention at the end of this review) had done everything in their power to make it difficult and impossible to make it enjoyable. - Upon check out we talked someone about all the complains and the upgrade charges that processed and never followed through and they had the guts to say there were no comments about any complains. Now to the wonderful people that had gone above and beyond even if they weren’t supported by management: Francilin (bellboy) Marcela (Room service) she has done everything in her power to help us in everyway possible, she was genuine and definitely hospitable, Fausto (restaurant) and Johan ( waiter ) always had a great attitude and very helpful. I have to admit the hotel itself is good with a huge potential and they are clean but the staff makes this place a nightmare.…
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
1 Helpful vote1 Repost
Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded yesterday
Dear jesmins1982, Firstly, thank you for choosing Meliá Caribe Beach Resort for your most recent visit to the Dominican Republic. As well, thank you for having taken the time to provide us with your feedback regarding your experience. Meliá Hotels International's brand promise is; to create travel experiences where guests can immerse themselves in the destination's authentic culture while delivering a high-quality service. We are sincerely saddened to learn that your current opinion differs from the expected. We lament if, due to specific circumstances, it was not possible to maintain the promise made to an extent. Please accept our sincere apologies if there was any misimpression of our services. In terms of our staff, we are pleased to note your satisfaction since is their commitment and deep-rooted passion that makes up part of an unbeatable vacation experience. Without a doubt, Francilin, Marcela, Fausto and Johan go above and beyond expectations with their attention to detail to ensure that our guests receive the best possible service. Nevertheless, we are sorry to note that you did not perceive our optimal hospitality from the rest of the team. We work on continually by training our staff to approach to our customers in the most respectful way and normally. Our hotel staff is praised by their charisma and kindness. We are sincerely regretful that you did not feel accommodated with the service provided. Allow us to inform you that we are placing serious efforts and constant training on our service. Concerning the check-in experience, we regret you spent more time than expected. We assure you that we will work to improve agility in the process. Nevertheless, we cannot fail to emphasize that check-in time is from 3:00 p.m. if availability allows us to deliver the rooms according to the guest's arrival. Our company considers that every aspect that is part of the service offered by a hotel adds value to the overall experience. In this sense, our rooms are subject to a cleaning and supervision process that, on some occasions, may take a bit longer than the estimated time. This is to ensure that, in every effort, we provide a high-quality service. As a result of your feedback, we will make additional efforts to prevent similar situations from occurring in the future. We regret that the quality of our food did not meet your expectations and that you left with an unfavorable impression. Please be assured that we will pass on your comments to the Food & Beverage team to enable them to review our gastronomic offer to improve our services. We assure you that we are currently reviewing each of the aspects emphasized. Nonetheless, we cannot fail to mention that we are very strict with the care and health of our visitors. In this sense, we are audited by Cristal Americas, a worldwide recognized company that follows the HACCP methodology, Hazard Analysis, and Critical Control Points. We have had discussions with our food and beverage team, and we are implementing improvement strategies. We understand that there is always room for improvement and guests' experience plays a key role in this continuous process towards service excellence. We guarantee that we will proceed to address each of your concerns with the corresponding departments, to implement corrective actions where necessary. Our greatest wish is to regain your confidence in our hotel, and we hope that on a future visit you will be able to experience the changes implemented. Kind Regards, Guest Service Center Management.
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+1
This is a beautiful resort staffed by amazing people! The beach is beautiful but not the best part of this resort. The best parts are the people. If you stay at the Level you will get to work with Nathaneal (our concierge) and the members of his team and Roman and the staff at Riviera restaurant. The swim up bar at the Riviera is part of the Level. Octavio and Ruby are great there! Juan del Rosario is a highlight at the Barefoot Bar and Grill… outstanding food right on the edge of the beach. If you enjoy a casino, you’ll be greeted by Rondo and his welcoming smile. Table games and slots available. The beautiful grounds are amazing with a combination of well-maintained lawns and natural mangrove. Birds including families of peacocks are everywhere. The pools are well-maintained and include both family and adults only options are available. The value of an all-inclusive is when you leave wanting more. I can only lay on the beach and the pool for so many days … but 5 was definitely not enough! There were so many incredible food choices, in particular the many specialty restaurants for dinner. We enjoyed the Vietnamese and Italian restaurant choices but the stand out was the amazing food at the Tex Mex restaurant The Hacienda! Do not miss that Sangria! For me on vacation, the activities make all the difference! We had a delightful evening with Oxnard and his painting experience! The magic show and the Circus acrobats were delightful! But the superstar, the MVP of our trip was Juan Luis Tavares… the legend known as Sexy Body! He was the amazing, generous and my favorite person in the DR! We felt like family and we felt the love!! Tracy Perry and Bill Keevan…
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded 5 days ago
Dear Bill, Firstly, we appreciate your preference in selecting our property for your days of enjoyment. Meliá Caribe Beach Resort is committed to going above and beyond guests' expectations by offering optimal service in a tropical environment surrounded by gardens and vegetation, with the highest culinary selection with activities for the whole family and many places to discover. Your impressions make us feel fulfilled as it confirms that we have achieved our goal of achieving your highest satisfaction. We look forward to welcoming you again for more memorable moments. Kind Regards, Guest Service Center Management.
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Went for a wedding first time at this resort and the staff throughout the resort was so helpful. Even if they were not that great speaking English they were quick to find someone that does. Rey was most helpful and always made sure I had a ride to everywhere I needed to go (had a sprained ankle) he either came himself or sent someone within a few minutes.. I will definitely be back soon.
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Date of stay: June 2022Trip type: Travelled with friends
Helpful
Response from Guest Service Center Management, Propietario at Meliá Caribe Beach Resort
Responded 5 days ago
Dear Prudy966, We are grateful for your visit to our Meliá Caribe Beach Resort. We are grateful to confirm that you enjoyed your vacation and the distinguished service of our team, who are committed to going above and beyond our guests' expectations. It will be a pleasure to share your gratifying comments with Rey. We look forward to your visit again and thank you for your high rating and positive comments. Kind Regards, Guest Service Center Management.
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PRICE RANGE
US$203 - US$346 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
682
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Claim Your Listing Frequently Asked Questions about Meliá Caribe Beach Resort
Which popular attractions are close to Meliá Caribe Beach Resort?
Nearby attractions include Vivaldi Cigars (0.8 km), HARRISON'S Fine Caribbean Jewelers (0.2 km), and Melia Caribe Tropical Lobby Bar (1.2 km).
What are some of the property amenities at Meliá Caribe Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Meliá Caribe Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Meliá Caribe Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Meliá Caribe Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Meliá Caribe Beach Resort?
Conveniently located restaurants include Pranama, La Bruja Chupadora, and Carbone Chophouse & Bar.
Are there opportunities to exercise at Meliá Caribe Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Meliá Caribe Beach Resort have airport transportation?
Yes, Meliá Caribe Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Meliá Caribe Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Meliá Caribe Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Meliá Caribe Beach Resort?
The staff speaks multiple languages, including English, Spanish, French, and German.