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Hard Rock Hotel & Casino Punta Cana

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Hard Rock Hotel & Casino Punta Cana
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23,149 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel & Casino Punta Cana
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Showing 15,954: English reviews
Wisconsin Dells, Wisconsin
Reviewed 30 March 2016

It is a beautiful resort and a lot to do, but the value is poor for what they charge. The food quality is poor. We paid extra to have premium alcohol in the room, but they were all low grade brands. The resort credit given is a major scam. They just charge 4 or 5 times the normal price, let...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank phillipb464
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hello phillipb464, while it was nice to read you decided to visit us this past March, however we were pained your stay didn’t go as planned. It was unfortunate to read you didn’t enjoy the food or the drinks provided to you during this trip. You may rest assured we’ve shared these along with your other remarks with our team...

Fayetteville, Arkansas, United States
Reviewed 30 March 2016

This is a great hotel if you like to have access to many activities, pools, restaurants, bars, casino's etc. The beach is very nice and is on the Atlantic side so there are waves. The waves are big enough to body surf on. Food and drinks were good, but it does get crowded at dinner time.

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Helpful?
Thank David R
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thanks so much for taking the time to share a review with us, David R! We’re glad enjoyed the laid back vibe of our hotel- we always want our Rock Stars to feel as though they are staying with friends and it's great to hear you felt this way! We hope that we’ll see you again very soon!! Rock On!...

Ashburn, Virginia
Reviewed 30 March 2016

We had our Spring Break Vacation in Punta Cana and stayed in the Hard Rock Hotel & Casino. Overall, it was a great vacation. We booked our package through Costco Travels. When we checked in, there was only one issue. We booked two rooms. One of the room was ready but other wasn't so they told us to put all...

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Helpful?
Thank Keypatel
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey there Keypatel, thanks so much for reviewing us!! Comments like yours are a joy to read! Cameras are definitely a must when visiting our Hard Rock! So many beautiful things to photograph and so many memorabilia as well! We hope you took lots of pictures while you were with us! Be sure to share them with us on Instagram...

caracas
Reviewed 30 March 2016

The hotel has the excellent lobby with very good stores and restaurant, has 14 pools with bar and games. The rooms is quieter and luxurious. The beach is beautifull, big with waves. The casino is exclusive and the golf course is sensational

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Helpful?
Thank neurologico
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

We’re delighted to hear you liked our hotel, great restaurants and personalized touches, neurologico! We have so many talented Hard Rockers here who help Rock Stars like you have a blast! Be sure to visit us real soon! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

Miami, Florida
Reviewed 30 March 2016

Christy & John held there wedding here and we enjoyed 3 nights of pure pleasure! It was a great venue to reunite with many old friends and enjoy new good times in a friendly, safe and relaxed environment!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank DanBMiami
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

It was lovely to learn that you enjoyed your friends’ wedding and had a good time catching up with friends, DanBMiami!! We are setting us the stage again for your next visit, hopefully it’ll be soon! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

Saint Paul, Minnesota
Reviewed 30 March 2016

Family trip with 2 teenage daughters. My 2 main focus areas were safety and cleanliness, then after that great pools and beaches and options for entertainment. I have no complaints and hope to return to this all-inclusive in the future!! I had used trip advisor to help make our decision on what resort and read hundreds of reviews. The reviews...

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Helpful?
Thank Daun M
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Daun M, we are delighted to hear you and your family had a memorable stay with us and that your first visit was over the top amazing! It was great to read that you had a smooth check in and that you loved the suite you had!! We will be sure to pass your kind comments on to our Hard...

Forest Hills, New York
Reviewed 30 March 2016 via mobile

Let me first start by saying that I stayed as a vip member & paid extra to have concierge. And I tip everyone! We're a couple in our 30s and travel a lot. If you're a couple and want a nice and peaceful place, this resort is not for you. It's a 3 star resort at best. Pros: lots of...

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Helpful?
1Thank Mrnyc1
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Dear Mrnyc1 it was a pleasure to read that you decided to visit us for your vacation. We loved reading that you enjoyed the variety of pools and the food offered in our restaurants as well. It was great to read that you enjoyed the spacious suite you were appointed to and the service you received in the VIP pool!...

Arkansas
Reviewed 30 March 2016

We chose the Hard Rock Resort because we were going on spring break with our 2 college age sons (21 & 18) and our son's girlfriend (21). It was a perfect mix of fun, loud spring break experience and also a relaxing vacation. There are plenty of pools and beach area. So whether you want lots of action or quiet,...

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Helpful?
1Thank Julie W
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thank you for giving us this glowing review, Julie W! It’s rewarding to read that you got to Party like Rock Stars but were able to also unwind and relax! I couldn’t wait to show your review to everyone, especially Diana and Pablo who went the extra mile to make your hubby’s birthday one to remember! We truly are very...

Cincinnati, Ohio
Reviewed 30 March 2016 via mobile

I was trying to hold back and wait until the week is complete before offering a review. Then I encountered yet one more rude employee and I can't take it anymore. After being at the Hard Rock Cancun earlier this year, my expectations were high when I booked this for my family. The difference is astounding. With few exceptions (Oscar...

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Helpful?
1Thank Mandyrev
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Dear Mandyrev, we feel honored that after staying in Cancun you decided to give our hotel a try. However we were pained to read that we have missed our goal to provide you with an exceptional experience this time around. You may rest assured that we take your comments to heart and we’ll be sharing them with the team to...

Reviewed 30 March 2016 via mobile

This resort is so much fun! The night life is great. There are plenty of food, drink, shopping, and party options here. The rooms are awesome and the decor is super cool! My husband and I loved it here!!

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Helpful?
Thank Stephjyoung
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey there stephyoung, thank you so much for taking the time to let us know about your fun stay in our hotel for a wedding! We’re glad that not only you enjoyed our delish food but also our Posh suite! Come and stay with us again real soon! Rock On! “This Review was responded to on behalf of the General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort's nine restaurants, with Simon Mansion & Supper Club by the famed Rock n Roll Chef Kerry Simon, which opened in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Boulevard Turistico del Este Km.28No.74, Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: €355 - €710 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 Top resorts Hotel in Bavaro
#3 Spa Hotel in Bavaro
#3 Casino Hotel in Bavaro
#3 On the Beach Hotel in Bavaro
#3 Luxury Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travellers.
2,159 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rock royalty is amazing”
 of 5 bubbles ashleyfA3354ND, 29 Mar 2017 | Read review
“any "a" buildings give you the best chance at seeing the ocean from your room.”
 of 5 bubbles 2step41, 28 Mar 2017 | Read review
“look at a map of the property to optimize your room location at this large property”
 of 5 bubbles 805trents, 27 Mar 2017 | Read review
“The VIP rooms are closer to the beach and main pool”
 of 5 bubbles christinefH6385QT, 24 Mar 2017 | Read review
“block 4B or 5B good location- easy access to both main lobby/restaurants and beach”
 of 5 bubbles ssheth, 23 Mar 2017 | Read review
5 of 5