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Hard Rock Hotel & Casino Punta Cana

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Traveller (17190)
Pool & Beach (3140)
Room & Suite (2096)
Overview
  • Excellent70%
  • Very good17%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“eden pool”(849 reviews)
“resort credit”(934 reviews)
“los gallos”(568 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (28,558)
Filter reviews
19,789 results
Traveller rating
12,377
3,897
2,018
803
694
Traveller type
Time of year
LanguageEnglish
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12,377
3,897
2,018
803
694
Show reviews that mention
All reviewseden poolresort creditlos gallossun barmoon loungerock spaisla restaurantcentral poolrock royaltyzen restaurantmembers poolsax poolpunta canapalace resortspresidential suiterock starmain building
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1 - 5 of 19,789 reviews
Reviewed today

Yes, the resort is big but is designed to offer its guests a more intimate experience. There are pools and restaurants all over the property. If your room is in a particular area, there is a pool and a place to eat within a short...More

Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank Yankeeboys
Reviewed yesterday via mobile

Sitting in and sweltering in a room over 80 degrees. Tried to get it fixed all day. Yeah, too bad! Oh, well! “It can’t be that bad”. This place is a joke. Yes it’s gorgeous, yes some of the staff are amazing, BUT, if you...More

2  Thank jkotlarz
Response from General M, Director General at Hard Rock Hotel & Casino Punta CanaResponded today

Hello jkotlarz, it was disheartening to see that your stay wasn’t as you expected. We want to apologize for the inconveniences you experienced regarding the AC and the service provided by our staff. We will share your comments with the involve departments, so they can...More

Reviewed yesterday via mobile

-We stayed in bldg 6, very noisy and they would not change our room. Water fountain noise sounded like a rainstorm every night. Heard all the music and noise from people yelling down the hallway/echoes. Not a fun time for our honeymoon. -secondhand smoke in...More

Thank yahaira987
Reviewed yesterday

My family; my wife, son 14, daughter 21 and her boyfriend all spent a week in early August. Overall it was a 4-4.5 stay. The check in was seamless but we didn't get the rooms in the buildings we targeted the first 2 nights. We...More

1  Thank Jimmyv21
Response from General M, Director General at Hard Rock Hotel & Casino Punta CanaResponded today

Thank you for taking the time to write a review Jimmy!! Your comments are much appreciated! Thank you for deciding to stay with us during this special trip! Knowing how an incredible experience you had here makes us really happy! Making our celebrities feel important...More

Reviewed yesterday via mobile

Everything you need for a nice vacation is the, big rooms with jacucci, balcony and other Amenities. Rooms are separated from the main lobby and little trains run 24 hours to take you any place within the property. Huge casino, lounges and plenty of food...More

Thank Hector P
Response from General M, Director General at Hard Rock Hotel & Casino Punta CanaResponded today

Thank you for taking the time to write a review, Hector. We appreciate your valuable feedback and we’re sorry to hear your stay didn’t completely meet your expectations. We hope you give us the chance to better serve you in the future, we'll wait for...More

View more reviews
About
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Breakfast included
Hotel Amenities
Room Service
Wheelchair Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Tennis Court
Hot Tub
Golf course
Adult pool
Outdoor pool
Details
Price range
US$301 - US$785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Bavaro
#5 Casino Hotel in Bavaro
#5 Spa Hotel in Bavaro
#6 Luxury Hotel in Bavaro
#6 Top resorts Hotel in Bavaro
#9 Romantic Hotel in Bavaro
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$301 - US$785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Bavaro
#5 Casino Hotel in Bavaro
#5 Spa Hotel in Bavaro
#6 Luxury Hotel in Bavaro
#6 Top resorts Hotel in Bavaro
#9 Romantic Hotel in Bavaro
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (17190)
Pool & Beach (3140)
Room & Suite (2096)
Dining (1134)
Family and Play Areas (300)
Amenities (135)
Business Centre & Event Rooms (114)
Questions & Answers
Ask a question
leannegriffiths234
19 August 2018|
Answer
Response from TKBTS | Reviewed this property |
4A and 5A building are right in the middle. Ask for a view of pools when making your reservation.
0
Votes
x_lissy_x
17 August 2018|
AnswerShow all 5 answers
Response from Cathy L |
We just got back and did both. There were 6 of us in an upstairs room near the casino. For wine tasting, we had 3 kinds, 2 whites and a red and a variety of crackers. We had a French Reisling, which to my surprise was not... More
1
Vote
Joseph C
17 August 2018|
AnswerShow all 2 answers
Response from Jorge A | Reviewed this property |
I booked at HRPC few months ago, I traveled with three friend’s couples and each one paid his portion, after that I called to hotel to ask that every room staying toghether. If you travel with out children, I recommend you... More
0
Votes
Room Tips
"My best recommendation is wing 7 A or 7 B.... Close but not too close to the party pool..."
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"Stay somewhere else"
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"Second floor in building 5B was more accessible to everything. It was only about a 7 minute walk to the..."
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"Top floors have better views."
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