Majestic Elegance is the best resort in Punta Cana definitely a GREAT place to visit. Great entertainment, food and drinks. Diego was the best and helped us with everything we needed ⭐️⭐️⭐️⭐️⭐️ For sure.
We had such a wonderful time at Majestic Elegance! The facility was gorgeous, and so clean. The staff was friendly and the best part was having someone to contact for whatever we needed. He was our butler, Julio. He checked on us daily, and no matter how busy he was, he always made us feel valued and important to him and for that we are so thankful! Loved the entertainment each night at the square and how the staff worked to get people up to dance! The only reason this review isn't 5 stars is that the food was a little lackluster. And we would have liked to experience more Dominican food and culture besides dry Mangú on the buffet. Maybe a beach party with someone explaining various traditional dishes.
Our initial booking was for a regular room, but at the hotel we decided to upgrade and have a personal butler, plus the VIP/Adults only building with the private beach. Abraham Sabino was our butler, and it made a huge difference in our vacation. He was very helpful, giving us a full tour of the property, taking care of dinner reservations, always very polite and positive energy. Abraham went above and beyond when I requested to decorate the room as a surprise for my wife’s birthday. The room had balloons, flowers, hot tub was ready and a complementary bottle of champagne. Unforgettable experience. Thank you!
Great hotel. My husband and I spent 10 days here. We stayed in the club section and were happy with service. Our butler Arling was awesome. We celebrated our 30th wedding anniversary. Arling surprised us with room decorations. Beautiful job. Thank you! Maxima took care of our drinks :) Amazing lady) We enjoyed food and entertainment. Thank you to all hardworking people who made our stay enjoyable. Hopefully this hotel will be renovated soon. Looking forward to coming back soon.
Majestic is for us our second home all the people are the best special Orlando our butler, Maxima,Angelina,Rosa,Miriam and for me the best bartenders Many y Ana Maria,entertainment was excellent. The transport was excellent we used Nexus tours and Sandy was excellent
Stay was nice. However, had an excursion that we paid for and the transportation never showed. They did happily refund our money though. Diego is top notch with service, always there when needed. Would definitely return.
I had a very good experienced. The Majestic Elegance makes honor to its name. Checking in was easy and fast. The rooms were clean, the employees are friendly. The food is great. My favorite restaurant was Asadito. The pool party was great! Overall, this is a great place to visit. Hopefully I will be back next year.
Great food and service and drinks. The staff, especially the concierge/butler Modesto, was fantastic. The family arranged dinners at the restaurant and had him arrange the decorations and bottle of champagne for my birthday.
We spent a week here. It was hot and sunny and just what we wanted. The staff were super friendly and happy, the beaches were clean (machines out daily keeping them maintained) We stayed in the Elegance Club and Diego was our butler. He did a great job and even helped us with an issue long after we got home. Isemal at the swim up bar was fantastic. He was always singing, friendly, and made some fabulous drinks!! The staff at all the restaurants and buffets were attentive and friendly. Unfortunately the food was lacking. We enjoyed our meal at the french restaurant and the asian restaurant (sorry I can not remember the names) The other restaurants/ buffets were ok at best. If we had any complaints and a reason to not want to go back it would be the food. The surfing excursion was a blast and throughly enjoyed by my husband and son.definitely get the photo package with video. Worth the money and the golf was really good as well. Super hot!!! The spa was great, we did a few treatments and loved it.…
The food was not good at all. Multiple guests had said the same thing about the food. The resort was clean but the rooms had no humidity control, it felt wet inside the room the entire time. They need humidity control.
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