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Majestic Elegance Punta Cana

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Arena Gorda A Macao Arena Gorda a Macao, Bavaro, Punta Cana 3005 Dominican Republic
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Traveller (24150)
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Panoramas (134)
Pool & Beach (5657)
What is Travellers’ Choice?
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About

#4 of 38 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Concierge
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Ocean View
Languages Spoken
English, Spanish
20019Reviews2365Q+A100Room tips
Traveller rating
  • 13,490
  • 4,232
  • 1,430
  • 507
  • 364
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Popular mentions
Elvia M wrote a review Yesterday
1 contribution
+1
We had the best time ever we meet a lot of people at Majestic Elegance but the best people of all was the staff of the wet bar Carlos. Maria, Rafael. Henday and Henry they made us feel like we were family. I will come back again to party with this group anytime
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Date of stay: May 2021Trip type: Travelled as a couple
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will b wrote a review Yesterday
Santo Domingo Province, Dominican Republic1 contribution
Arrival I had very high hopes for our first vacation to Punta Cana. Unfortunately day one at a majestic resort has not met our expectations. From the minute we arrived, I feel like we have been mislead, leaving my family in a state of confusion. Originally we booked for the Majestic Colonial and due to closure, we were then booked for the Mirage. We arrive today only to find out, without prior notice, that we have been moved to the Elegance. All of our information, planning, work and emergency documentation were based on the Mirage resort. Resort Needless to say the Elegance is not completely prepared for resort goers. We understand that Covid has created a situation of limited availability of amenities but this has a feel of a place that opened before it was ready. Several dark areas and stairwells (bulbs needing replaced) leading to safety concerns of walking around after sundown, decorative pools dry and filled with debris, construction being performed on site, limited restaurants, etc. Room Check in was not the smoothest but staff did there best even with the slight language barrier. As for the rooms....The first room had several issues (visibly dirty sheets, non operational safe and refridgerator, broken sliding glass door latch, and low overall general cleanliness) that we had to request another room. They did accomodate the request in a timely and polite manner. Our next room is slightly better (other than the used bar of soap we found stuck to a towel). We are settling with this room even though we feel we over paid for what we are receiving and because we arent completely sure if the Elegance has any better rooms/accomodations to offer. Staff The staff and people are great and very helpful with any needs. I dont in any way have anything negative to say about that aspect. They have been polite, helpful, and have done everything within their power to do what they can. Current mood I just feel that Mirage Resorts pulled a switch on my family at the last minute and provided us with less than agreed on accomodations. Almost as if we were put in overflow accomodations just to keep our reservation and did not feel the need to notify us. We will make the best of the given situation but unless Mirage reaches out and makes this right (what are the chances?) , based on this personal experience, I dont think I can recommend their vacations to anyone based on their business practice. I will take pictures and post at the end of the stay.
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Date of stay: May 2021Trip type: Travelled with family
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Grace C wrote a review Yesterday
1 contribution
I cannot begin to describe the magnificence of Majestic resorts. Not only does the resort include everything you could possibly need to have a stress free vacation, but it goes above and beyond to ensure that every single one of their guests has a memorable time. Every single staff member we have come across greets us, even if we are merely passing them on our way out of the room. They have so much energy all of the time, and are often encouraging guests to join in on the free activities on the beach, which are extremely entertaining and fun. I also want to mention how safe and secure I felt, and how it was demonstrated to me time after time that I had no reason to be wary of my surroundings. There was never a moment that I felt hesitant to ask for something or out of place because not only do the majority of the staff members speak both English and Spanish, they are very kind and friendly. Specifically, I would like to thank Jose, Roberto, Rolando, and Wander for always making my friend and I smile, and taking time out of their schedules to ensure that we were always entertained and aware of the many opportunities for us to have fun. I can say with complete confidence that this resort did a fantastic job of taking the beauty of Punta Cana and making sure their guests had full access to it, and that there was never a dull moment throughout their trip. Thank you Majestic!
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Date of stay: May 2021
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Response from Customer Care, Other at Majestic Elegance Punta Cana
Responded yesterday
Dear P9846QRgracec, Greetings from Majestic and thank you very much for taking the time to share your review here on TripAdvisor. It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable for you and your friend. We hope to welcome you back soon for another memorable vacation we trust you will cherish forever. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts
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Taylor W wrote a review 7 May
1 contribution
All service here it’s amazing the people they so kindly and friendly I will be back soon and Roberto and Jose from entertainment team they are amazing we love them a lot thanks for everything love and kisses🌞🌊🐠😍
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Date of stay: May 2021Trip type: Travelled with friends
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Response from Customer Care, Other at Majestic Elegance Punta Cana
Responded yesterday
Dear taylorwR8427DT, We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts
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Holly V wrote a review 7 May
1 contribution
Our butler Jorge is THE best!! He was beyond friendly and took care of of us every time we needed him. Whether it was a problem with our room key or something between he was always right there! Made our overall experience in Punta Cana even better!
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Date of stay: May 2021Trip type: Travelled with friends
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Response from Customer Care, Other at Majestic Elegance Punta Cana
Responded yesterday
Dear hollyv640, First of all, please allow me to thank you personally for taking the time to share your feedback regarding your recent stay with us. We are delighted to receive your kind compliments for your butler Jorge, who makes every effort to ensure that the Guests feel like Royalty during their time at our resort.  We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts
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PRICE RANGE
US$179 - US$363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
majestic elegance punta cana hotel punta cana, majestic elegance hotel punta cana, punta cana majestic elegance
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
598
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Frequently Asked Questions about Majestic Elegance Punta Cana
Which popular attractions are close to Majestic Elegance Punta Cana?
Nearby attractions include Arena Gorda Beach (0.8 km), Sky Casino Punta Cana (0.7 km), and Punta Blanca Mall (0.8 km).
What are some of the property amenities at Majestic Elegance Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Majestic Elegance Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Majestic Elegance Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Majestic Elegance Punta Cana?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Majestic Elegance Punta Cana?
Conveniently located restaurants include Kukua Beach Club & Restaurant, Restaurant Maiko, and Restaurant Garden Grill.
Are there opportunities to exercise at Majestic Elegance Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Majestic Elegance Punta Cana have an airport shuttle?
Yes, Majestic Elegance Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Majestic Elegance Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Majestic Elegance Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Majestic Elegance Punta Cana?
The staff speaks multiple languages, including English and Spanish.