We specially went there for my brother’s bday celebration. Not at all as per luxury 5 star standard. Staff at the reception gives you misleading information. Breakfast spread was not refilled properly. Basic room amenities like tea bags, dental kit, etc were not refilled in the room. We had to call & ask them for such basic things also, which we would get after 20-30 minutes. Being an ACCOR PLUS member, this was the experience which would really make me think twice before recommending this property to anyone. Upon requesting at the reception for a meeting with GM so that I can give him the feedback, they connected me to F&B manager. Don’t know why were they hesitant to connect me to GM. Overall not as per expectation.
Chef Bao, Tam , Milk, Ice - this TEAM is the best. Delicious food. Nice service. High level and fast of service. I recommend this Team to all of People who will visit Hotel Sofitel Krabi Phokeethara .
Wade from Sofitel gives u a wow experience . Food was good .pool was refreshing .steam was hot and juicy . Beach side was fun . Alcohol was intoxicating. Rooms were luxurious- overall experience was wow .waste’s smile is contagious
My husband and I stayed for 2 weeks at the end of Jan. The Sofitel is a great hotel for many reasons; the staff are super, especially Ing, Ple and Jinny at breakfast and Kimmy on reception. The rooms are spacious and clean but in all honesty could do with a refurb, as could the bathrooms. Our shower leaked, even when fixed. We understand this is a massive undertaking with a property this size. We were on a b&b basis which suited us as there are a few places to eat, the best for us was Rimlay on the beach, superb. The drinks in the hotel are outrageously priced, especially compared to the bars outside the resort so we enjoyed just a couple of drinks per day to avoid breaking the bank! The grounds are beautiful and expertly presented, the pool, the largest in Thailand is a joy however we didn't witness much pool maintenance, testing water levels and the sides of the pool were displaying green algae. This needs addressing and was reported to the management. All in all we have enjoyed a super Thai adventure and would return.…
Upon entering this very spacious resort we noticed immediately the excellent refurbishment programme done during the unfortunate Covid period. The hotel has still everywhere it classical appearance however all looked great. The painted walls, shining wooden floors and glittering large pool. The bedroom was spacious with a good bed (little firm but you can request an topper) We enjoyed the large breakfasts in the morning and their tasty Thai/Indian and Italian restaurants in the evening. The always smiling and helpful staff, Jinny/Chef Bao/Chui/Tam/Lisa/Axelle/Fa/Jun/Tar/Chan/Vakim (sorry if I forgot someone) were very attentive and made even some lovely table decorations. There are a lot of facilities for children of all ages however if you prefer more quiet as we do make sure you book the A wing which is furthest away from all the noise and near to the "only adults" pool section.…
A beautiful resort for relaxation and water play. Kids (ages 6 and 11) had the times of their lives in the pool (especially the obstacle course) and the foam parties. They also loved the staffed kids club with various daily activities and the kindest staff. The beach is fun to walk along and explore. The nightly live music in the bar was a highlight for adults, as was the Saturday pool seafood bbq buffet. We were disappointed with the club lounge food options, definitely need to improve that. But otherwise a wonderful resort. Don't miss taking advantage of the morning discount in the spa! Such a relaxing facial in a gorgeous spa
Suow…+Wan+Ae Was my therapist She is very professional and so kind and open hearted. Lovely lady with blessings hands. I She has this unique ability to heal you soul and body ❤️🙏 Thanks SuowWanAe😍 I feel really good after few hours of that lady Thai massage and foot massage 💆♀️ and special facial as well
We had a perfect dinner at sofitel krabi phokeethra golf & spa resort. Everything was top notch, nice restaurant, good food and super friendly staff from Jinny ,yaya ,yayee,fon and Chef bao. We will be back next time:)
The resort is amazing and the food was great as well. Feels like you never need to leave. The food was great as well - with amazing hospitality from Chef Bao, Lisa and Tam, Peemai Ging! Rooms were great and right by the beach.
Staffs Permian and Ging are friendly and welcoming. The ingredients are fresh and dishes are well presented. Chef Bao is a master in culinary and cooking. A dinning experience can’t be missed in Krabi!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing