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Phulay Bay, A Ritz-Carlton Reserve

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Phulay Bay, A Ritz-Carlton Reserve
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743 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Reviewed 9 November 2015

I don't even know where to start. This place and the employees are A++++++, first class, top of the tree you name it. Stayed here for 10 days with my partner and 2 year old daughter and we had an absolutely amazing time. From the moment we were met by Evgeniia we knew it was going to be good. She...

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Helpful?
1Thank Naomi N
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Naomi N, Thanks ever so much for your kind words and for taking the time to write such an extensive review. It was a pleasure to have the three of you for your long holidays and we are really proud to learn we made you feel welcomed and at home. It is the people who make the hotels, and...

Reviewed 4 November 2015 via mobile

tripadvisor app sucks. If i select the "been" button I can't go back to it later. Aweful app. Anyways, spend on the extra amenities like restaurants and small island trips and its the most relaxing yet fun(and romantic) places to be. Prices for meals and what not are not that over the top, but reasonable. 아무튼 가서 공짜조식이 계획되었으면 그거만...

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1Thank dnlgy
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear dnlgy, Thanks ever so much for your comments. We are happy to hear you enjoyed your time with us. And thank you for that description! … “relaxing, yet fun and romantic”… Cristina our Director of Sales and Marketing loves the quote! :) If there is anything I can help with do not hesitate to let me know. Thank you...

Shanghai, China
Reviewed 1 November 2015

We read TripAdvisor and many of the reviews of the places we stay in if it's the first time, as it was with the Ritz Carlton in Krabi. We also read 'between the lines' and look at the source (person who wrote it) of the review and really take the negative ones with a grain of salt. Happy people have...

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1Thank FitnessHealthTravel
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear FitnessHealthTravel, Thanks ever so much for your kind words and for taking the time to write such a detailed review. We are really happy to learn you enjoyed the entire experience. As you well say, we are a very small hotel set in a really large piece of land, and our aim is for you to get to know...

London, United Kingdom
Reviewed 17 October 2015

The folks at Phulay Bay couldn't have done more for us. We stayed for 2 nights over a weekend, as part of a much longer holiday. All the staff were friendly and polite. Particular thanks to our PA Tanya and GM George for such personal attention to us. The Hong Island trip is a must. Views from the Sunset Bar...

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Thank localtraveller118
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear localtraveller118, Thanks ever so much for you review and for your kind words. We are very happy to hear you enjoyed the time with us and I am particularly proud to learn that you felt looked after and at ease by the team. I always say that this is the best team in the world and I meant it!...

Singapore, Singapore
Reviewed 2 October 2015

Staying at Phulay Bay for an extended weekend, was from start to finish a fantastic experience. Being our first time in Krabi, I believe we lucked out and found paradise (both the hotel and place). Mind you that we are a fortunate family that have been lucky to stay in many top properties around the world - Phulay Bay nevertheless...

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1Thank Chilnes
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Chilnes, Thanks ever so much for taking the time to write the review and also for your kind words. We are happy to learn you and your family enjoyed your time with us. Khun Beet is indeed a great ambassador of the property and he is always very proactive and takes lots of pride in helping guests with any...

New York
Reviewed 23 September 2015

I cannot endorse enough this fabulous hotel property. My husband and I just returned from a week that we both agree has been our best-ever vacation. The quaint size of the resort allows everyone (from hotel management to your own personal butler) to know your name, preferences, and exactly what is needed for you to get the most out of...

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Thank jkcinnyc
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear jkcinnyc, Thanks ever so much for taking the time to review Phulay Bay and also for your kind words. We are really happy to learn you enjoyed your time with us, and I want to personally thank you for highlighting the Thai Culture side of the story... It really is our aim to make our guests feel cared for...

Melbourne, Australia
Reviewed 22 September 2015

We stayed for 3 nights, didn't know what to expect but were blown away! From being greeted by George, the director of rooms in the beautiful lobby. Then met our butler Mali who made our stay easy and really enjoyable with some great recommendations. Our room was beyond amazing, HUGE bed - 2 kings put together, marble bath with gorgeous...

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1Thank bec_tomlin
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear bec_tomlin, Thanks ever so much for taking the time to share your comments. We are really happy to learn you enjoyed your time with us and I am particularly proud to see that it was our great team that made the difference. Mali is a great butler and a true Ritz-Carlton lady, always caring and making sure "her guests"...

Singapore
Reviewed 15 September 2015

From the moment we stepped in, everyone was awed every step of the way. What a grand entrance (physically) and welcome (service) we received! The hospitality we received from our butlers was impeccable. Everyone is friendly and went out of their way to make us feel welcome. My only feedback would be that the servers in the restaurants are too...

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Thank wanderlust_singapore
Barcelona, Spain
Reviewed 10 September 2015

This last August we've had a fantastic experience in the Phulay Bay Sunset bar. Amazing sunset views, excellent service, great food and the best mojito we have ever tried! We were amazed about the flavor of the cocktails, done with their own cultivated grass, lemon grass, mango, lime... amazing! Thanks to all the Ritz Carlton staff for the great evening...

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Thank ClaraAmat A
Reviewed 6 September 2015 via mobile

Had a finest of three days of tropical ritz property.Very warm welcome from the GM himself followed by our personal butler Bao..special thanks to Sandeep,f&b manager to have been very kind to provide us with our home country food.We were at villa 11,private pool facility very close to main pool and accessible to restaurants n ocean Breakfast spread could have...

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2Thank Sachin2421

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort. ... more   less 

Additional Information about Phulay Bay, A Ritz-Carlton Reserve

Address: 111 Moo 3, Nong Thale, Krabi Town 81180, Thailand
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Price Range: €339 - €681 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, A Ritz-Carlton Reserve 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, A Ritz-Carlton Reserve Krabi/Nong Thale
Hotel Style:
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
#3 Family Hotel in Nong Thale
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Questions & Answers

Here's what travellers have asked, with answers from Phulay Bay, A Ritz-Carlton Reserve staff and other travellers.
21 questions
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Questions? Get answers from Phulay Bay, A Ritz-Carlton Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want to go with your family, you have to choose pavilion. but you have to pay extra person. because the room is only for two person”
 of 5 bubbles , 28 Mar 2017 | Read review
“If you have mobility issues, this might not be the hotel for you.”
 of 5 bubbles lizaeth22, 26 Mar 2017 | Read review
“Ocean view rooms are great, the villas next to the beach are much pricier and doesnt have a view.”
 of 5 bubbles robertosO9927FF, 16 Feb 2017 | Read review
“A request for a book light (as used for menus) for reading at night was a plus! Our unit #60 while bit far from the pool and beach.”
 of 5 bubbles Cajasobe, 2 Feb 2017 | Read review
“Rooms with the beach view”
 of 5 bubbles sitras2016, 30 Jan 2017 | Read review
5 of 5