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Phulay Bay, a Ritz-Carlton Reserve

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Phulay Bay, a Ritz-Carlton Reserve
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723 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Reviewed 5 days ago NEW

Halfway through our honeymoon we where looking for a perfect place to charge up energy and this hotel overachieved our expectations. The spa is amazing, the staff friendly and always looking how to make your stay better. Try to book an ocean view room, its worth it. Look for the shoulder season, if we've stayed a couple of days later...

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Helpful?
Thank Roberto S
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Roberto S, We are delighted that we were able to help recharge your batteries and overachieve your expectations. I will gladly pass on your kind compliments to the Spa and our ladies and gentlemen, who will be over joyed to receive such great feedback. Thank you also for choosing Phulay Bay to celebrate your Honeymoon, it is such a...

Worcestershire
Reviewed 6 days ago NEWvia mobile

There are so many fantastic attributes to this stunning resort, it's hard to know which to start with. We couldn't have chosen a better place for our last couple of nights in Krabi, total rest and relaxation. Worth every penny. From the moment we got into the luxurious limousine and stepped out into the pavilion welcomed by the hotel staff,...

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Helpful?
Thank Sorrelle65
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Sorrelle65, I would like to firstly thank you for kindly taking the time to write this exquisite review for us. Phulay Bay is a hidden tranquil resort far away from busy touristic areas and perfect for total relaxation, just as you have experienced. We are so pleased to hear that you enjoyed every moment from the transfer in with...

London, United Kingdom
Reviewed 1 week ago via mobile

Amazing room (Reserve Ocean View Villa) with a 4 metre by 2 metre bed. That might sound like a gimmick but the bed was the MOST comfortable I've ever slept it - and I've had the privilege of sleeping in some amazing beds. I slept like a baby and felt incredibly refreshed after every sleep. Our butler, Kung Yid, was...

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Helpful?
1Thank Brian L
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Brian L, Firstly thank you very much for taking the time to write this outstanding review for us. We are so pleased to hear that you thought your villa was amazing and that our uniquely designed 4 by 2 meter long bed was the most comfortable bed you have ever slept in and you felt incredibly refreshed after every...

Reviewed 1 week ago

My husband and I spent 12 days in Thailand on a busy tour. After the tour, we wanted some relaxation. We searched many options and found the Ritz at Phulay Bay to have everything we were looking for in a resort. Not only did they meet, but they exceeded our expectations. The small touches that set them apart from the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 452isabellar
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear 452isabellar, Firstly I would like to thank you for your time to write this wonderful review for us. Phulay Bay is a hidden resort, distant from the busy touristic areas where we take great pride in delivering excellent services situated in a the most tranquil location, purposely designed for pure relaxation, a perfect match for you after your many...

London, United Kingdom
Reviewed 1 week ago

Four of us were booked in to a different hotel but we were underwhelmed by it so we contacted the Phulay Bay to see if they could help us. From the moment we spoke to the excellent reservations team nothing about the resort was anything less than exceptional. There were only 2 of their entry level rooms (Terrace Pavilion) available...

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Helpful?
Thank prjkh
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear prjkh, Firstly I would like to thank you for taking your time to write this incredible review for us. We are very grateful for your comments regarding our service being exceptional from the moment you spoke to our reservations team all the way through. We are also delighted to hear that our villas were of the highest caliber and...

Hong Kong, China
Reviewed 2 weeks ago via mobile

Hello everyone When i think to my self that i have seen it all and already been in amazing islands and resorts that was a peace of haven , i guess i cant stop surprise myself . I arrive to krabi airport and from there 50 minutes taxi ride ( 700-800 bathe ) to the resort When arrive a stuff...

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Helpful?
Thank Joseph L
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Joseph L, Firstly thank you very much for taking the time to write this outstanding review for us. We are unable to put into words how grateful we are for your honest, kind and wonderful comments. We are so pleased that you loved our pool and the stunning limestone mountains in the distance as Phulay Bay is a hidden...

Beijing, China
Reviewed 2 weeks ago

Royal villa is great!The bed is 4*2 very king size!Private speed boat & Private event(sunset chef table;Sala Srichan) is romantic and is the most Luxurious!The spa is professional。The beach is good view。

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank wangk2017
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear wangk2017, Firstly thank you very much for kindly taking the time to write this special review for us. We are delighted that you thought our Royal Villa was great as we do take great pride in our unique architecture designed purposely for ultimate relaxation. Our ladies and gentlemen will be so pleased to hear that you thought the private...

Tulsa, Oklahoma
Reviewed 2 weeks ago

We received exceptional service in a beautiful, relaxing environment. The staff is outstanding and the personalization is unbelievable. The rooms are very comfortable and spacious. The grounds are immaculate.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank caroltgruben
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear caroltgruben, I would like to firstly thank you very much for taking your time to write this wonderful review for us. Our ladies and gentlemen will be delighted to hear that their service was exceptional outstanding, personalized and unbelievable, as this is what they thrive to create every day for our guests. I am thrilled that the rooms were...

Hong Kong, China
Reviewed 2 weeks ago

Based on a recommendation of our trusted travel agent Charlotte Travel in Hong Kong, we (my husband and I ) decided to spend the long weekend, four nights Chinese New Year celebration at the Phulay Bay. It wasn't until we arrived that we noted the significant difference of a Ritz-Carlton Reserve and other 5 star resorts (many of which we...

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Helpful?
Thank Kate W
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Kate W, Thank you very much for taking the time to write this outstanding review for us. Firstly a big thank you for Charlotte Travel for recommending you to us as it was such a pleasure to host you and your husband. We are delighted that you chose to spend Chinese New Year with us here at Phulay Bay....

london
Reviewed 2 weeks ago via mobile

We arrived after having an awful time in Phuket and Phulay Bay healed us ! The rooms are amazing , The boat we took to the island was incredible and Beet the butler is the man to have . I'm not going to repeat how sensational the rooms are or how amazing the food is .. The GM Is so...

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Helpful?
Thank londongirl11
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear londongirl11, Firstly I would like to thank you for kindly taking your time to write this incredible review for us. We are more than delighted that we were able to heal you with our unique architecture, stunning landscapes and personalized service. Your butler Beet will be thrill to receive such fantastic feedback as I know he takes great pride...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Phulay Bay, a Ritz-Carlton Reserve

Address: 111 Moo 3 Nongthalay, Muang, Nong Thale, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Price Range: €391 - €679 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, a Ritz-Carlton Reserve 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, a Ritz-Carlton Reserve Krabi/Nong Thale
Hotel Style:
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
#3 Family Hotel in Nong Thale
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Questions & Answers

Here's what travellers have asked, with answers from Phulay Bay, a Ritz-Carlton Reserve staff and other travellers.
19 questions
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Questions? Get answers from Phulay Bay, a Ritz-Carlton Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are great, the villas next to the beach are much pricier and doesnt have a view.”
 of 5 bubbles robertosO9927FF, 16 Feb 2017 | Read review
“A request for a book light (as used for menus) for reading at night was a plus! Our unit #60 while bit far from the pool and beach.”
 of 5 bubbles Cajasobe, 2 Feb 2017 | Read review
“Rooms with the beach view”
 of 5 bubbles sitras2016, 30 Jan 2017 | Read review
“Must experience the Royal Villas”
 of 5 bubbles SashaPower, 25 Jan 2017 | Read review
“I recommend a room with a view of the ocean - it's the best part of the resort.”
 of 5 bubbles kevinhJ8913SJ, 8 Jan 2017 | Read review
5 of 5