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Phulay Bay, A Ritz-Carlton Reserve

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Traveller (1371)
Room & Suite (363)
Pool & Beach (229)
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Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(64 reviews)
“the reserve”(39 reviews)
“sunset bar”(66 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from Phulay Bay, A Ritz-Carlton Reserve
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Offers from Phulay Bay, A Ritz-Carlton Reserve
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (915)
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islanddouble kingthai restaurantfour seasonsprivate poolindoor bathbaodirector of operationsbiggest bedandaman seaexecutive chef
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1 - 5 of 707 reviews
Reviewed 1 week ago via mobile

This is my first stay for this resort, i been there once last 7 years for site inspection i was very impressed with the product and butler staff that brought me around the resort. But this time, every small things in the resort made the...More

1  Thank LadyMars
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 1 week ago

Dear LadyMars, Thank you for your thorough review of the hotel. We are delighted to read that you enjoyed your stay with us. I will pass on your kind words to Patty who is Indeed a treasure of our resort. We would love the opportunity...More

Reviewed 1 week ago via mobile

Before I go into full detail of my review, I do want to put a couple disclaimers: A) They don’t have much of a beach per se but they make up for it by giving complimentary shuttle to Hong Island and the pool is massive....More

Thank Therese H
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 1 week ago

Dear Therese H, Thank you very much for the time that you have taken to post a review of your amazing experience at Phulay Bay, a Ritz-Carlton Reserve. Your detailed feedback means the world to all of us and we are certainly delighted to know...More

Reviewed 2 weeks ago

I really don’t like writing negative reviews so I’ll start with the positives. The breakfast restaurant is lovely and the view across the lawn to the sea is quite spectacular. The breakfast selection was extensive and the food very good. Staff were extremely polite, helpful...More

2  Thank MrsOverall1946
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 2 weeks ago

Dear MrsOverall1946, Thank you for taking the time to share your feedback about your stay with us at Phulay Bay, a Ritz-Carlton Reserve. I am happy to read that you enjoyed our breakfast restaurant and the service provided by our ladies & gentlemen. However, I...More

Reviewed 2 weeks ago

We visited this beautiful resort at the end of our physically taxing tour. We were weary from elephant treks in jungles, climbing through ruins and early morning start times not to mention jet lag. Our room was over the top beyond expectations with a private...More

Thank Frank P
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 2 weeks ago

Dear Frank P Thank you so much for the time that you took to write a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am delighted to know that you had an amazing experience with us and that you enjoyed our rooms...More

Reviewed 2 weeks ago

We decided to go to KoPhiPhi and the surrounding islands for our anniversary, and decided to stay in Krabi area for our hub. We stayed in the Phulay Bay, Ritz Carlton Reserve, for 3 nights and it was amazing. The hotel is absolutely beautiful, with...More

Thank AleArriaza
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 2 weeks ago

Dear AleArriaza, Thank you so much for the time that you took to write a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am delighted to know that you had an amazing experience with us and that you enjoyed our rooms as...More

View more reviews
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$431 - US$1,001 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$431 - US$1,001 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1371)
Room & Suite (363)
Pool & Beach (229)
Dining (108)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sprinkle81
24 December 2017|
AnswerShow all 5 answers
Response from Ruby G | Property representative |
Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department... More
0
Votes
Sharieff J
9 November 2017|
AnswerShow all 8 answers
Response from Ruby G | Property representative |
Sawadee ka Sharieff J, Thank you for your question. As this platform does not support sharing of emails, please contact our reservations team through our website for more information about accommodation packages and for... More
0
Votes
Pete_Neath
15 October 2017|
AnswerShow all 3 answers
Response from Sharmax | Reviewed this property |
Hello Peter, Pricing for meals is around $30 for a main, drinks are expensive although we didn't have beer at all. Breakfasts are enormous with a huge range - it is very easy to eat enough for breakfast and lunch and you... More
2
Votes
Room Tips
"I can't imagine there's a bad room in the resort"
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"Al the rooms are fabulous"
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"Room with a private pool or oceanview"
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"No need a private pool as there are already two bathtubs and an amazing infinity pool."
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