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Phulay Bay, A Ritz-Carlton Reserve

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Traveller (1585)
Room & Suite (378)
Pool & Beach (255)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent82%
  • Very good11%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers' Choice 2018 Winner
Certificate of Excellence
Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort.
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Property amenities
RTR
Channel 1
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Spa
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Lagoon View
Bay View
HOTEL CLASS
Hotel links
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Hotel packages
Location
Full view
Getting there
Krabi Airport9 km
Phuket Intl Airport48 km
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Nearby attractions
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Reviews (968)
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754 results
Traveller rating
613
87
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LanguageEnglish
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613
87
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All reviews personal butler the reserve sunset bar butler service beach villa ocean pavilion hong island thai restaurant double king sri trang private pool indoor bath bao biggest bed andaman sea whisked away executive chef
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1 - 5 of 754 reviews
Reviewed 3 days ago via mobile

I am a positive person who appreciates people doing their best. The service I received during my trip to Krabi, staying at the Phulay Bay hotel has excedeed my wildest dreams around hospitality. All people working at this hotel behave life if they are part...More

Thank ElliG168
Response from RubyG383, General Manager at Phulay Bay, A Ritz-Carlton ReserveResponded 2 days ago

Dear ElliG168, Thank you very much for taking the time to write a review about your experience at Phulay Bay, a Ritz-Carlton Reserve. I am thrilled to know that we exceeded your dreams during your stay with us. Your kind words about our ladies &...More

Reviewed 4 days ago via mobile

We stayed for 2 nights in a reserve pool villa and had an amazing time. Highly recommend the complimentary shuttle to Hong Island and the spa. I had one of the best ever massage of my life here in beautiful surroundings. Our butler Sam was...More

Thank sc00ts
Response from RubyG383, General Manager at Phulay Bay, A Ritz-Carlton ReserveResponded 2 days ago

Dear sc00ts, Thank you for sharing a review of your amazing time at Phulay Bay, a Ritz-Carlton Reserve. I am delighted to read that you had the best ever massage with us and that you enjoyed the service provided by our ladies & gentlemen, especially...More

Reviewed 1 week ago via mobile

we called and booked a table at there resturant. takling to there reception and the resturant, everything was fine until we showed up and then they sudeenly said the whole resort was booked for a event, little bit weird that either the reception or resturant...More

Thank Jonas L
Response from RubyG383, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 1 week ago

Dear Jonas L, Thank you for your feedback and please accept my sincere apologies for this unpleasant experience. This is definitely an opportunity for us to improve our service. We are grateful for your comments as we strive to provide service excellence to our guests....More

Reviewed 1 week ago

We stayed at Phulay Bay for 8 nights as part of a luxury escape package. We had never been to Krabi before (had visited Thailand many times) and we were definitely impressed with the resort. From pick up from the airport, the warm welcome by...More

Thank ResortManagement1
Response from RubyG383, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 1 week ago

Dear ResortManagement1, We are grateful for the time you spared to write about your excellent review of Phulay Bay, a Ritz-Carlton Reserve. Your detailed feedback from your pick up at the airport, villa, food, sunset bar and the service provided by our ladies & gentlemen...More

Reviewed 1 week ago

We just spent 7 nights at Phulay Bay and boy was it MAGICAL. From the 1,000 candle entrance showcasing both water and fire, to the infinity pool, to the Thai restaurants and international food by the pool. Even the sunset bar exceeded our expectations. Our...More

Thank legallylouboutin
Response from RubyG383, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 1 week ago

Dear legallylouboutin, Thank you so much for sharing a fantastic review about your incredible stay at Phulay Bay, a Ritz-Carlton Reserve. We are thrilled to read that you had a magical experience from our entrance, to the pool, restaurants, sunset bar and your villa. Your...More

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Questions & Answers
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DKoshka
19 October 2018|
AnswerShow all 2 answers
Response from RubyG383 | Property representative |
Sawasdee ka DKoshka, Thank you for your question. Due to the boutique nature of the Ritz-Carlton Reserve brand, we are unable to accommodate the benefits outlined in the loyalty program. Kind regards, Ruby Garcia Director... More
0
Votes
m00sey1
18 August 2018|
AnswerShow all 5 answers
Response from ragzv | Reviewed this property |
Bed side table is located at the back - covers both sides and yes one can get off from the bed through one side only
1
Vote
yaminakhodja
7 August 2018|
AnswerShow all 4 answers
Response from FredB725 | Reviewed this property |
Not really, it’s a luxury and quite place. Of course there is a fitness center , possibility to rent kayaks and a boat shuttle to a beautiful island nearby
0
Votes
Google Translation
Room Tips
"ask for sea views."
lovetotravel540
2 weeks ago
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"Pool Room is Awesome"
_C6708RJ
5 Oct 2018
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"Villa 32! extremely comfortable and elegant private Resort Villa with its own huge bubble pool."
amull2018
4 Oct 2018
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"Sunset bar, is a must, sit back and enjoy the sunset with loved ones."
fxm8
28 Aug 2018
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PRICE RANGE
US$519 - US$1,309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phulay bay, a ritz carlton reserve hotel nong thaleritz carlton krabi
LOCATION
ThailandKrabi ProvinceKrabi TownNong Thale
NUMBER OF ROOMS
54
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