Although the property is located far from town, they do not offer free shuttle service for their guests except on Saturdays. Property is not well maintained for a 4 star rating. Housekeeping service is very poor and in spite of repeated reminders, it has taken 3 hours to get service. The booked deluxe pool and sea facing room was not available on check in so we were given a corner room, which we refused and after much prodding were given a sea facing villa, also in the corner of the property. Not bad but not what we had expected according to the photos seen at the time of booking online. The rooms are very basically furnished unlike in any other 4 star property. The beach is not white sand as seen in the photos but is full of stones and broken shells and quite difficult to walk on barefoot. The photos seem photo-shopped. Restaurant food is very average but leaves the staying guest little choice considering one is in the middle of nowhere. All in all, we found the hotel and beach facilities in Phuket far far better and could have done without the trip to Krabi but stayed on in Phuket instead.…
Spent a few days here to relax after the hustle and bustle of Bangkok. The hotel is located on a quiet beach, where one can really chill out. The hotel is perfect with a lovely pool. The room was comfortable with a balcony overlooking the pool and the sea beyond. The staff was very attentive throughout our stay. The General Manager was charming and was on hand to make sure that all departments ran smoothly. We all enjoyed our stay here and look forward to returning again in the future.
We stayed 5 nights in a deluxe sea view room, fantastic view! The room was nice and clean. The pool and the beach is very nice. Going to the left the beach is nice but to the right the beach gets dirty and there are building sites (you don’t see them from the hotel). Long tails on the beach taking you where you want to go. Breakfast was good, had everything we wanted, the seating area is a bit sad. Food for lunch and dinner was good too. There are few restaurants on the beach (Andalay Beach Bar just next door, very nice but quite pricey and Ruean Siam @sea a few minutes walk) but you have some restaurants and massage places just outside the hotel. It takes 20 min by taxi (400 baht) to get to Aonang. New Years Eve celebrations was really nice with entertainment, lots of food etc.…
We are staying here at the moment the staff are lovley the manager very helpful. We have a deluxe sea view room and it's amazing. 3rd visit to Thailand. The hotel is right on the beach so would 100% recommend. The rooms probably need a little TLC but it's minor and to be honest we are all just coming out of covid and we have to think hotels are lucky to have survived. Recommend a private long tail boat trip to local island from beach outside hotel. If you get a chance book you won't be disappointed
We had such a wonderful stay from the moment we arrived late at night but with a big warm welcome. All the staff are so friendly and attentive to our every need. especially YOB & Allen & the reception team thank you for helping us and providing outstanding service xx
Wonderful quiet resort right next to the white sandy beach. We stayed first at Ao Nang, but after we moved to Beyond Resort we found our favourite spot. It is a bit far from everything, but that was exactly what we wanted. Hotel has spectacular views, lot of sunbeds next to the lovely pool. Direct beach access with very good swimming. Rooms are still in good condition, but will need some updating soon. Staff is very friendly and helpful. There are several places to eat and drink close by. Also tourist boat trips can be made right from the front of the hotel. Absolut gem with amazing breakfast! Only mins is a very slow and unstable internet connection. This can be fixed easily.
Yob and Heem were so very helpful from the moment I arrived. They made me feel so comfortable. Always with a warm welcome smile. They were the official greeting team . A plus.Thank you so very much ❤️🙏
Had a wonderful stay the garden villa was nice. Service was amazing. Very friendly staff. Yob one of workers there was very helpful and helped me with my bags when I arrived and left. The beach is beautiful and it beats the bush beach in the city center. I will be back.
Good staffs, services, and best choice for anyone who wants a hotel by the beach. My friend and I had a great holiday at this hotel. We stayed for 4 nights on December 2022. On the first day we arrived, a front staff, K.Namfon, provided us a very warm welcome with smiling face, welcome drinks, and complete information about wifi, breakfast time, and travel information. The room was very clean, big space, and calm (we stayed at the villa zone). The hotel provides sandals, towel, bag, and umbrella for the beach for you too. You can walk to the beach only a minute. The water is very clear, the beach is quiet in the morning. I was jogging during that time. It's so good! If you don't want to go out for dinner, the restaurant in the hotel is also a good view. We had a dinner there and the staff, K. Sun was very nice. She took care of us, asked for the food taste, fill up the drinks, and she has a sense of humor which makes me feel relaxed. I recommend you to stay here and you will have a great vacation like me!…
Very friendly hotel, rooms Very clean and spacious with excellent room services, set in beautiful gardens and next to the beach, the staff are excellent and will go out of there way to help you ( must mention Yob, thanks for your help) Very impressed with this hotel.