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Crowne Plaza Hotel Tuxtla Gutierrez

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Tuxtla Gutierrez
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86 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Avdover, New Jersey, USA
Reviewed 25 April 2016

We have stayed at several hotels, including the Camino Real, over the years and find the Crowne Plaza to have very nice rooms, an accommodating staff, and a good location. The rooms here are worth the small increase in rates over the adjacent Holiday Inn.

Thank ElPatr0n
Harare, Zimbabwe
Reviewed 30 March 2016

Stayed with a group. Very happy. Rooms large and spacious with King and double in each. Quick check in, friendly staff and good breakfast. Good value for money and worked well for us. A bit limited choice for hotel dining but outlet and options nearby. A good safe bet for a stay.

Thank ZimGuy2014
Mexico City, Mexico
Reviewed 13 January 2016

Formerly known as the Flamboyant hotel (because of the beautiful trees in the area), it was expanded and renovated. The hotel shares the restaurant and swiming pool with the Holiday Inn, which is located in the same lot. The rooms are very comfortable, spacious with great air conditioning (very important considering the average temperatures in Chiapas). The staff was particularly...

Thank Constantino D
Iris_Tru, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear Constantino D: Thank you for this detailed review about your experience at Crowne Plaza Tuxtla Gutiérrez. We are deeply grateful to you for have trusted in our services. It is an honor to serve you and welcome you every time you visit the city. Thanks for your preference!

Reviewed 28 December 2015 via mobile

My family and i always stay here as it is clean and comfortable. The hotel is in a very central location with the main shopping plaza just iver the road. The cultural city centre is just over 2km down the road and offers a nice tour of the city. There's a supermarket in the shopping centre next door which is...

Thank Marina_Mariana
Iris_Tru, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear Marina_Mariana: We are glad to know you had a great experience by staying with us. What we are proud the most is that you trust in our services and that you liked our facilities. Our reward is your satisfaction! Kind regards! Iris Trujillo General Manager

Montreal, Canada
Reviewed 3 November 2014

Coming to Crowne Plaza Hotel Tuxtla you get not only everything you expect from a hotel: comfort, full equipped rooms and bathrooms, (I had a bathtub in mine and I've heard they even have a Presidential Suite available), AC, cable, gym, pool, breakfast buffet, business center, conference room and auditoriums, etc. but also it is so well located in the...

1Thank Jmkliur
Erick C, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Good Morning Mr. JmKliur: we are pleasent to read your message about your staying with us, Crowne Plaza is made it to satisfy your requirements and make you feel in home, i hope we will see you again soon. You always friend Erick Cisneros General Manager

St. Augustine, Florida
Reviewed 6 May 2014

The hotel and pool are nice - conveniently located next to a large mall and supermarket. The restaurant next door, Di Piu, was excellent. Hotel staff and service was good and the rooms were clean and cool.

1Thank Johnny D
Erick C, Gerente at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review
Google Translation

Estimado Huésped, gracias por tomar el tiempo para su reseña, todos los colaboradores de Crowne Plaza Tuxtla trabajamos bajo un...

Prague, Czech Republic
Reviewed 13 June 2013

A symptomatic example of a wannabe-upscale hotel in a remote place. Very frequented and considered top-of-the-cream by locals, it fails to provide some basics for people from the outside. Arriving almost at 1am, I had to wait almost 10mins. to be checked in, as apparently nobody was prepared to handle the checkins arriving roughly at the same time by cabs...

2Thank Martinzz
Garcia S, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review
Google Translation

Estimado MartinZZ: Antes que nada agradecemos por haberse tomado el tiempo para escribir sus comentarios. lamentamos leer que tuvo una...

Mexico City, Mexico
Reviewed 29 May 2013

It was a real and nice surprise to find a place like the Crown Plaza in Tuxtla Gutiérrez, attending a Conference there, but I discovered that this is a great place for pleasure trips as well. Lovely pool scenary, with palms and wide spaces to linger about. Just across the Street a huge shopping center, with a couple of the...

Thank Pantera67
Garcia S, Gerente at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review
Google Translation

Estimado Pantera 67: Agradecemos su reseña a nuestro hotel, nos complace saber que disfruto plenamente su estancia con nosotros y...

Reviewed 23 January 2013

Comofrtable hotel, good location in front of shopping center and restaurants. This hotel shares grounds with the neighbor Holiday Inn, so it can get a bit crowded in the morning in the restaurant area. The breakfast buffet is very good. The rooms are clean, beds are comfortable, more on the soft side, good internet in the room. Rooms service is...

3Thank Barbara F
Garcia S, Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear bubyzz First of all thank you very much for taking the time to write your comments, we are pleased that you enjoy your stay with us and consider you received an excellent service; sorry unfavorable experience with room service services, we welcome your observations regarding what happened, your feedback will help us strengthen and meet the expectations of all...

Colchester, Connecticut
Reviewed 5 January 2013

I stayed at this hotel during my trip to Tuxtla Gutierrez to visit family and friends and for the couple days I was there, it was quite an experience. The grounds are very neatly kept and the pool is amazing with the palm trees and tropical scenery. Service was fantastic, the staff spoke excellent English and they offered outstanding advice...

1Thank cburr11
Garcia S, General Manager at Crowne Plaza Hotel Tuxtla Gutierrez, responded to this review

Dear cburr11 First of all I want to thank you for your review of our hotel complase me know that you enjoy your stay with us and consider you received excellent service. Right through the improvement actions reaffirm our commitment to our guests to make your experience at our hotel unforgettable. Thanks for staying with us permanently Consider us your...

17 photos of this hotel

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Management photos: Courtesy of the property manager

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07/05/2017 08/05/2017
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  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This hotel has 112 rooms. Comfortables and spacious rooms ideal for a pleasant break with all the amenities for business, safe, hairdryer, iron, coffee maker, bar, etc. ... more   less 

Additional Information about Crowne Plaza Hotel Tuxtla Gutierrez

Address: Avenida Belisario Dominguez 1081B, Tuxtla Gutierrez 29020, Mexico
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Hotel Class:4 star — Crowne Plaza Hotel Tuxtla Gutierrez 4*
Number of rooms: 112
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Also Known As:
Crowne Plaza Hotel Tuxtla Gutierrez Mexico - Chiapas
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Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Tuxtla Gutierrez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Crown Plaza which has new and better rooms and ask for a higher floor to ensure a better view”
constantinod956, 13 Jan 2016 | Read review
“Rooms facing oposite the park lot offer a great view of the city.”
Pantera67, 29 May 2013 | Read review
“If you have children under 12, take them to the ZOOMAT and be sure to visit Sumidero Canyon and San Cristobal de las Casas. If you have more time, Palenque is 6 hours away by bus..There are many tours available from the hotel and local travel agencies. BTW. We flew on United out of Newark to Houston and then Houston to Tuxtla direct....Avoiding Mexico City. The flight leaves Newark only on Wednesdays and returns on Sundays.....and...are fairly priced.”
Dave9988, 5 Jan 2013 | Read review
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