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BEST WESTERN Palmareca Hotel & Suites

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231 Reviews from our TripAdvisor Community

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Showing 46: English reviews
London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2016

We spent 5 nights here in June/July 2016. This was our second time at the hotel and again we had a great stay and would highly recommend this hotel. We checked in quickly and was allocated our room straight away. It was on the third floor and was spacious and clean. The air conditioning was a bit loud but we... More 

Helpful?
Thank Natalie19805
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Natalie, Greetings all the way from Chiapas! I appreacited the time you took to write down your comment about us. We are very happy to know that the time you stayed here with us everything turn out perfect for you and your family. It will always be a pleasure to have you here at your home, and we are... More 

Southern Mexico, Mexico
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 July 2016 via mobile

We stayed at this hotel December 2015 and we came back to Chiapas and decided to stay here again. Since we arrive they were very welcoming and made us to feel like at home, the hotel is always clean and with nice gardens and and nice pool and a relaxing areas, the restaurant is always open, we enjoy the food... More 

Helpful?
1 Thank JourneyEJ2014
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Journey, We appreacite the time you took to leave your comment. The Palmareca team wants to thank you very much for recognizing all the hard work we did to pleased all your needs. We are very pleased to know that you choosen this your home two times in a row as your best choice in hospitality. Hopefully, that next... More 

San Diego, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 July 2016

This hotel was perfect for our large group - my husband and I and our four girls. We got a suite with two queen beds and a double pull out sofa. The suite was large with a very large restroom - separate toilet and shower - which made it easy and comfortable for our family. Our kids enjoyed the pool,... More 

Helpful?
Thank jespi
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Jespi, We appreacite the minutes you took to write down your comment. We are so glad you enjoy your staying here at your home. We are very happy that you liked every part of the hotel specially your room. Anyways, we noticed that you loved our breakfast buffet and we hope you come back so soon with your family,... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2016 via mobile

Many thanks to the hotel director Mauricio for his attentions to my family during the strike in Tuxtla. Family Balbi. Hotel is very good and the personnel is very kindly. It has a little swimming pool, the rooms are very large.

Helpful?
Thank Gianluca B
Level Contributor
3 reviews
Reviewed 18 June 2016 via mobile

The check in was a mess, more than 1 hour waiting for a room. It doesn't matter if you have a reservation in advance. The facilities are good, the air conditioning is as noisy as the plane we took to arrive. The pool is acceptable, the food is good. The gym is smaller than an airplane's restroom 🚽. And, don't... More 

Helpful?
Thank Víctor P
London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 April 2016

We stayed here for 5 nights in January whilst visiting family in Tuxtla. Everything about this hotel is great. Very good value, clean spacious rooms, free parking and felt very safe. Staff were very friendly and will go out of their way to help with any enquires. Easy to get to from the airport and the on-site restaurant perversely great... More 

Helpful?
Thank Natalie19805
BEST WESTERN P, Guest Relations Manager at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Eduardo Pacheco, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and... More 

puebla, mexico
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 February 2016

well located, with an excelent restaurant , very clean and confortable romos in front of one of the main shopping plazas in Tuxtla, all the people in the hotel are very friendly.also they have tour facilities in there

Helpful?
Thank roberto v
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear Roberto: Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Cuernavaca, Mexico
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 January 2016

Located outside downtown, nice gardens, very convenient parking, clean and comfortable rooms. Restaurant was nice at reasonable price. Original architecture, very refreshing atmosphere. In conclusion, very good value for money.

Helpful?
Thank GourmetMX
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN Palmareca Hotel & Suites, responded to this review

Dear GourmetMX: Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Aberdeen, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 December 2015 via mobile

Noisy in every sense. Located in a very busy road. Guests arriving at late hours with loud music. And finally the cherry on the cake: an air conditioning system probably developed on the 70's which sounded as an airplane taking off from the room. This by itself cancels out any positives such as the soft pillows highlighted in the room.... More 

Helpful?
Thank Lourdes_ValTo
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN Palmareca Hotel & Suites, responded to this review
Google Translation

Estimada Lourdes: Agradecemos tu estancia con nosotros; una disculpa de corazón por los inconvenientes que se presentaron durante tu estancia;... More 

Ontario, Canada
Level Contributor
3 reviews
Reviewed 4 December 2015 via mobile

This hotel is well-located within easy walking distance of numerous spots to eat. The grounds are pretty and quiet. The room was very nice. Upon checking out, there was an issue with our Expedia booking. The Owner/manager and reception staff dealt with it promptly. Thank you.

Helpful?
Thank Reg U

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN Palmareca Hotel & Suites

Address: Boulevard Doctor Belisario Dominguez 4120-2 | Col. Jardines De Tuxtla, Tuxtla Gutierrez 29020, Mexico
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: €37 - €59 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Palmareca Hotel & Suites 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Best Western Tuxtla Gutierrez
Tuxtla Gutierrez Best Western
BEST WESTERN Palmareca Hotel & Suites Tuxtla Gutierrez, Mexico - Chiapas
Hotel Style:
#3 Business Hotel in Tuxtla Gutierrez
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palmareca Hotel & Suites staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN Palmareca Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet and well located”
 of 5 bubbles robertov952, 20 Feb 2016 | Read review
“Easy to find, and parking place for a car, good Wi Fi”
 of 5 bubbles rovenstinez, 3 May 2015 | Read review
“Any room is nice and a great family environment. Lower floor are better, because there is no elevators.”
 of 5 bubbles jairom269, 13 Apr 2015 | Read review
“The rooms on the 2nd and 3rd floors are very nice, especially the suites at the end of the hallways. They are very clean with excellent amenities, ac and the busboys are amazing with helping out with luggage on time.”
 of 5 bubbles neelokb, 4 Feb 2015 | Read review
“Junior suite 420 was the best it was quiet and the door opened to the pool and beautifully manicured court yard.”
 of 5 bubbles 878ernestg, 10 Dec 2014 | Read review
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