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29/10/2017 30/10/2017
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    Capital Plaza Hotel

    Avenida Heroes 171-A | Colonia Centro, Chetumal 77000, Mexico
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    1 room, 2 adults, 0 children
    US$54
    US$52
    SAVE US$2
    US$54
    US$54
    Traveller (78)
    Room & Suite (16)
    Pool & Beach (15)
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    Overview
    • Excellent20%
    • Very good44%
    • Average26%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “nice pool” (8 reviews)
    “swimming pool” (8 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (270)
    There are newer reviews for Capital Plaza Hotel
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    81 - 85 of 127 reviews

    Reviewed 27 July 2013

    We stayed for one night, two couples in two rooms. One was fine, a good room with no problem. The other was bad - air condioning didn't work at first. After two visits from maintenance it worked but sent out the most noxious smell so...More

    Thank G E H
    Response from IHGCare, Guest Relations Manager at Capital Plaza HotelResponded 15 August 2013

    Dear G E H, Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. Your feedback is very important to...More

    Reviewed 22 July 2013

    This has been the best hotel I have been to in Chetumal. The rooms are a little smaller and the hotel is a bit more expensive than others but the facilities make up for it. Ice Machine available. Hotel is right downtown. Great buffet on...More

    Thank Nicole W
    Reviewed 23 June 2013

    A nice comfortingly familiar choice, close to the town centre and opposite the museum of Mayan Life. The kids enjoyed the pool, gown ups enjoyed sitting outside in the little courtyard. After several months of roughing it we enjoyed the feeling of a little luxury...More

    Thank francoiseH550
    Reviewed 3 June 2013

    We stayed here on our way back from Palenque, just for the night. This was our second stay. Our first stay was about a year and a half, or so. I was not happy about our room. But this time things were a bit different....More

    Thank JoeH_11
    Reviewed 9 May 2013

    it was ok. its location is great; right across the street from cultural center with good food all around it; bathrooms need some work though. it was clean, just outdated. request a room far from the ice machines; since the hallways are made of marble,...More

    2  Thank jhonathanp
    Response from IHGCare, Guest Relations Manager at Capital Plaza HotelResponded 27 May 2013

    Dear jhonathanp, Thank you very much for taking the time to share your comments online. I am pleased that you liked our convenient location. Let me take this opportunity to apologize for you did not find some amenities to your liking. We are constantly exerting...More

    Grand Bahia Principe Tulum
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    582 reviews
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    Centro Holistico Akalki
    504 reviews
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    Hotel Real Azteca
    61 reviews
    #12 of 20 hotels in Chetumal
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$50 - US$80 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Otel, Expedia, Hotels.com, Agoda, TripOnline SA, Orbitz, Cancelon, Travelocity and Hotwire so you can book your Capital Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Chetumal
    Add Photo Photos
    Traveller (78)
    Room & Suite (16)
    Pool & Beach (15)
    Dining (9)
    Hotel & Grounds (50)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Grand Bahia Principe Tulum
    12,693 reviews
    1.05 km away
     
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    18.56 km away
     
    Hotel Real Azteca
    61 reviews
    .20 km away
     
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    582 reviews
    .77 km away
     
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    Nearby Attractions
    El Malecon de Chetumal
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    Ask a question
    Questions & Answers
    Ryan C
    7 July 2017|
    Answer
    Response from Nicte M | Property representative |
    morning Ryan C, There's rates with breakfast included. It's breakfast for 2 adults. On Sundays, buffet is setted and on weekdays is american breakfast..
    0
    Votes
    Google Translation
    Kim G
    7 October 2016|
    AnswerShow all 2 answers
    Response from Nicte M | Property representative |
    Good afternoon. We have outdoor parking lot but it is secured and patrolled 24 hrs. The fee is $150.00 MXP per night
    1
    Vote
    Google Translation
    Kathy C
    17 August 2016|
    AnswerShow all 3 answers
    Response from Nicte M | Property representative |
    Morning, the a/c is individual in each room.. You can set it as you want
    0
    Votes
    Google Translation
    Room Tips
    "Get a room that does NOT face the road."
    Read review
    "They all seemed quiet and similar"
    Read review
    "Corner rooms are larger."
    Read review
    "If you are travelling on your own ,dont pick groud floor room.Patio doors can be a bit dodgy."
    Read review
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