We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ixtapan de la Sal Marriott Hotel, Spa & Convention Center

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Ixtapan de la Sal Marriott Hotel, Spa & Convention Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

526 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 86: English reviews
Start your review of Ixtapan de la Sal Marriott Hotel, Spa & Convention Center
 Click to rate
Cleveland, Ohio
Reviewed 3 days ago NEW

This was a family trip. All older siblings. The place is beautiful, well maintained with luscious gardens. A place to relax, meditate, talk with friends in a very relaxing atmosphere. There are some activities for children: Robinson Crusoe's house, fusbol, ping pong and other rooms for toddlers. It has indoor and outdoor pools. Not magnificent, but ok. We didn't eat...

 Report
Helpful?
Thank rnmisrahi
avon, IN
Reviewed 2 weeks ago

Located in a nice location, but the management and staff have a lot to learn about customer service. I'm a longtime Marriott rewards member, and have never experienced this poor level of management at the Marriott chain. AVOID if you can. Plenty of better locations in town, closer to some great culture, shops and spas.

 Report
Helpful?
Thank adam d
Management response:

Dear guest: On behalf of all who work at the hotel, I want to thank you for your preference during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we value the time you invested in sharing your experience. The leader of the corresponding area is aware. Sincerely, René Araujo Mata Front Office...

San Jose, California
Reviewed 3 weeks ago

We were an international group of designers, gathered here for a Design event and stayed for 4 nights.. The place is very beautiful and the property is very charming with rooms well spread out. Rooms are very large and with a private balcony offering views of the area around. Large restaurants, nice bar and a huge lobby all make it...

 Report
Helpful?
Thank JupiterNine
Management response:

Dear guest: On behalf of all who work at the hotel, I want to thank you for your preference during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we value the time you invested in sharing your experience. The leader of the corresponding area is aware. Thank you for your loyalty, it...

Reviewed 9 January 2017

This hotel besides being very well located offers a variety of activities for the whole family to have fun and relax. Whether if its in the pool or outside the hotel has something for everyone. The service is beyond very good and their lobby staff is very friendly. I recommend it for weekends.

 Report
Helpful?
Thank Arturo A
Management response:

Dear guest: On behalf of all who work at the hotel, I would like to thank you for your preference during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we value the time you invested in sharing your experience. The leader of the corresponding area is aware. It is an honor to...

Reviewed 29 November 2016 via mobile

Beautiful property. Nice mattresses, & that kind be hard to find in Mexico. The breakfast was nice too. My only complaint is that it's not sound proofed at all. It's fairly noisy. We could hear the firecrackers outside super loud until 11:30pm. The pools looked gorgeous too. We will come back. Seems like the nicest hotel in town.

 Report
Helpful?
Thank Sarah C
Management response:

Dear Guest: On behalf of all who work at the hotel, I would like to thank you for your preference during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we value the time you invested in sharing your experience. The leader of the corresponding area is aware. With the hand in the...

Reviewed 19 November 2016

This Marriott Hotel is very nice, well located and with excellent mountain views ! Also the pools are great ! All the staff is very friendly and helpful, specially at the Orange restaurant, where they always maintain a service attitude, ready to help you with anything. Congratulations to Adan and Flor !

 Report
Helpful?
Thank Jj F
Management response:

Dear guest: On behalf of all who work at the hotel, I would like to thank you for your preference during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we value the time you invested in sharing your experience. The leader of the corresponding area is aware. With the hand in the...

Mexico City, Mexico
Reviewed 6 November 2016 via mobile

We went there since we read that it was a child and family friendly hotel, the check in process was slow, the restaurant service is slower!!! are drinks came just in the middle of the second plate, the food was just ok. In general the hotel needs maintenance it looks old. It has a pirate boat in one of the...

 Report
Helpful?
Thank K8RdeC
Management response:

Dear Guest K8RdeC: On behalf of all who work at the hotel, I would like to thank you for your preference during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we value the time you invested in sharing your experience. The leader of the corresponding area is aware. With the hand in...

Reviewed 30 October 2016 via mobile

Besides from the excellent weather this time of year, people is very very kind and makes you feel like you don't want to leave this nice place in our wonderful country. Adan and Sergio were our waiters at the restaurant and were always glad to help snd made us enjoy a very nice and rich restaurant. We are really enjoying...

 Report
Helpful?
Thank Araceli I
Management response:

Dear Guest: On behalf of everyone working at the hotel, I want to thank you for choosing us during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we appreciate the time taken to share your experience. The leader is aware of the corresponding area. Hand on heart, we hope to return to...

Reviewed 9 October 2016 via mobile

This hotel is very nice. The property is very well kept, all the areas are clean. The staff provides an excellent service. The pool are is very nice, and the gardens are beautiful. Food is not great but is ok. The rooms are spacious and well kept. You will enjoy your star.

 Report
Helpful?
Thank Pablo L
Management response:

Dear Guest Pablo L: On behalf of everyone working at the hotel, I want to thank you for choosing us during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we appreciate the time taken to share your experience. The leader is aware of the corresponding area. Hand on heart, we hope to...

Mexico City, Mexico
Reviewed 6 September 2016

We did a long weekend here - the hotel is huge, and reasonably well kept up for the size. Service was good ... the one ice machine in the building was broken, but room service got a bag of ice to us right away. Sunday morning breakfast in the atrium was really good - both food and service. The Tecelli...

 Report
Helpful?
Thank Swimfins
Management response:

Dear Guest Swimfins: On behalf of everyone working at the hotel, I want to thank you for choosing us during your recent visit to Ixtapan de la Sal. I had the opportunity to read your comments, we appreciate the time taken to share your experience. The leader is aware of the corresponding area. Hand on heart, we hope to return...

367 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (201)
Viewed
Hotel & Grounds (42)
Viewed
Pool/Beach Area (12)
Viewed
View from Room (26)
Viewed
Room/Suite (20)
Viewed
Bathroom (10)
Viewed
Family/Play Areas (16)
Viewed
Dining (12)
Viewed
Other (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (166)
Viewed
Business Centre/Function Rooms (12)
Viewed
Hotel & Grounds (52)
Viewed
Room/Suite (27)
Viewed
Family/Play Areas (3)
Viewed
Pool/Beach Area (9)
Viewed
Dining (15)
Viewed
Bathroom (3)
Viewed
Other (45)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Ixtapan de la Sal
0.2 km away
Hotel Bungalows Lolita
Hotel Bungalows Lolita
#3 of 9 in Ixtapan de la Sal
56 reviews
0.6 km away
Villa Vergel
Villa Vergel
#5 of 9 in Ixtapan de la Sal
42 reviews
32.2 km away
Hotel Montetaxco
Hotel Montetaxco
#2 of 24 in Taxco
473 reviews
Show Prices
Show Prices
Show Prices
21.3 km away
Canto de Aves Quinta Boutique
33.4 km away
Hotel Mi Casita
Hotel Mi Casita
#5 of 24 in Taxco
152 reviews
33.5 km away
Hotel Agua Escondida
Hotel Agua Escondida
#6 of 24 in Taxco
294 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of Ixtapan de la Sal when staying in the Ixtapan de la Sal Marriott Hotel, Spa & Convention Center. Our modern hotel boasts picturesque views of the local area, hacienda-style architecture, spacious and comfortable guest rooms and plenty of amenities. Take advantage of our gorgeous pools, decadent restaurants, state-of-the-art fitness center, the many family and children's activities and our tranquil luxury spa. ... more   less 

Additional Information about Ixtapan de la Sal Marriott Hotel, Spa & Convention Center

Address: Calle Jose Maria Morelos 44, Ixtapan de la Sal 51900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Ixtapan de la Sal
Price Range: €61 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ixtapan de la Sal Marriott Hotel, Spa & Convention Center 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline and Travelocity so you can book your Ixtapan de la Sal Marriott Hotel, Spa & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Ixtapan De La Sal Hotel Ixtapan De La Sal
Marriott Ixtapan De La Sal Hotel And Spa
Ixtapan De La Sal Marriott
Ixtapan Del Sol
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ixtapan de la Sal Marriott Hotel, Spa & Convention Center staff and other travellers.
8 questions
Ask a question
Questions? Get answers from Ixtapan de la Sal Marriott Hotel, Spa & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room upgrade. Staff is empowered to do it, sometimes for less money.”
 of 5 bubbles rnmisrahi, 21 Mar 2017 | Read review
“Avoid this location”
 of 5 bubbles 423adamd, 9 Mar 2017 | Read review
“Ask for third floor, which is actually at ground level, where one can sit in the open outside the balcony area.”
 of 5 bubbles JupiterNine, 2 Mar 2017 | Read review
“Try getting a room with pool view”
 of 5 bubbles arturoa68, 9 Jan 2017 | Read review
“Garden view rooms are convenient if you want to relax and enjoy the atmosphere”
 of 5 bubbles , 19 Nov 2016 | Read review
5 of 5