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Not the Marriott and spa down the road but charming and greatest bang for your buck! We had the best time trying all offerings and the service was fabulous. I loved the food and so did my friend. We are experienced spa folks (in our...More
Thank Mary S
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 6 days ago
Thank you for the wonderful review and for sharing it on TripAdvisor. Welcome back next year.
We’ve been going every year for over 20 years. My mom is 82 and uses a cane. Has anyone stayed since the earthquake? Can you tell me how far the villas are from the usable spa and dining room? Is the pool open? We’re trying...More
1 Thank Ginny P
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 4 weeks ago
Thank you for writing to TripAdvisor. Our pools, gardens, fitness center, Holistic Spa and Shangri La Spa are all in working order. For full details on actual walking for your mother, we suggest you call the office for more customized information.
Once upon a time, like 40 years ago, this hotel was probably considered almost majestic, but the lack of renovation has left this resort a couple of stars behind.
On the other hand the service is excellent, the gardens are beautiful, the owner has an...More
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 3 October 2017
Thank you for writing to Tripadvisor.Our hotel is an historic property and we pride ourselves on its originality, fine food,many included classes and spa services. Hotel rooms are very large and most guests like the spaciousness. A vintage look is part of our brand. We...More
A very nice 4 day spa getaway for our friends 75th birthday. I was with 12 woman ages 56-80 and we really had a nice time.
The food is adequate, stick with the spa menu which is more interesting.
The value is quite obvious as...More
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 22 August 2017
Thank you for writing to Tripadvisor and for describing your group trip to our resort. We are happy you enjoyed the spa meals, our lovely town and overall your entire experience. We pride ourselves on value and most guests also enjoy our treatments, fitness and...More
As a repeat guest since 2000, Hotel Ixtapan Spas & Resort is an experience not to be missed. Service is excellent in all areas, dining, activities, spa service, housekeeping and management. The morning walks are a great way to start the day, followed up with...More
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 1 August 2017
Thank you for writing to Tripadvisor. We appreciate your comments as they help others understand our resort and its many facets. As you noted, many guests come here annually for their healthy-fitness-stress free week and they enjoy the combination of activities you mention.
Save the loofa,fango until the end after you have been in the sun. You can trade your package facials for the Holistic facial. Ask the spa director to help you with this. Just enjoy your treatments and don't worry so much... More
Save the loofa,fango until the end after you have been in the sun. You can trade your package facials for the Holistic facial. Ask the spa director to help you with this. Just enjoy your treatments and don't worry so much about the order in which you do them.