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Hotel Santika Pontianak

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Hotel Santika Pontianak
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140 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Paris, France
Reviewed 4 weeks ago

The hotel is well located near the river to take boats and center of the town. The staff is friendly speaking good english. Rooms are big and quiet with strong AC. Wifi is OK except when there is no electricity in all the toown! The buffet breakfast has a big choice. Even when I left early for airport they prepared...

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Helpful?
Thank Patrick_bicycle
Tangerang
Reviewed 17 October 2016

The hotel layout is easy in the search, the city center, but is less convenient because parking is limited and on a side street. The pool is narrow, the restaurant is pretty good and complete, economical room rate.

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Thank hadi235
Reviewed 22 September 2016

No complaints about this hotel. Stayed here many times too. And managed to walk around the hotels. It is attached to a sort of a "mall", something like a market, that sell a varity of goods - clothings, shoes, handphones.

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Thank James D
Reviewed 16 September 2016 via mobile

Quite good for a 3-star hotel in the heart of Pontianak. I have no complaint for the room, but at noon the lobby was so hot eventhough the air conditioner were on. I don't know whether if Pontianak was so hot and humid or the air conditioner were broken. Breakfast and food were good, there are gyms and small swimming...

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Thank JeffryHaryanto9
Reviewed 17 August 2016 via mobile

Stayed here on August 6 and checked out on the next day. I am a member of SIP and had stayed in almost all Santika hotels nationally. So far, sad to say, this is the first time I was disappointed. First of all, my room's AC was not cold at all. The management was kind enough to upgrade me but...

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Thank harta w
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear Harta W, Thank you so much for taking the time and providing us with your feedback. Although you were not completely satisfied with your stay, I am happy about your kind words regarding the room cleanliness. Nonetheless, I want to apologize for the inconvenience experience with the AC and cigarette smell in the room and also for breakfast experience....

Ternate, Indonesia
Reviewed 31 July 2016

Located in the central city. Many shops is in reach. The hotel its self is 3th floor above and the same building with a shopping center. The room was quite clean and neat, but the part about this hotel is its breakfast. A lot of choice and different variety of Indonesia food.

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Helpful?
Thank Nela L
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear Nela L, Thank you so much for taking the time and providing us with your feedback. It is always our goal to arrange for you the best stay you can possibly have. We would like to welcome you for another stay soon. Best Regards, Dicky General Manager

bali
Reviewed 22 July 2016

As a first-timer in Pontianak, and randomly choose Santika Pontianak..turn out well...the location on great location very close to shopping area and places to eat. Just that when we arrive, the hall (after enter the main door) was empty..no reception desk and no-one to ask where we suppose to go. Trying to get into the lift and out on next...

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Thank saribali
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear saribali, I am happy to hear that you enjoyed your stay with us, especially with our strategic location, the breakfast quality and the service of our staff. Also, I would like to apologize for the inconvenience you experienced during your stay with us. Please accept our best thanks for your feedback and we assure you, we are following up...

Pontianak, Indonesia
Reviewed 22 June 2016

The hotel has a strategic location because it is close to modern shopping malls and traditional. For the tourists do not have to bother to exchange their currency for exchange places it close enough. For Muslims, the mosque is located directly opposite the hotel. If you want to stay in the room on the 5th floor.

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Helpful?
Thank bloggerborneo
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear Dwi W, Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding our strategic location. I am looking forward to welcoming you back soon at Hotel Santika Pontianak. Best regards, Dicky General Manager

Jakarta
Reviewed 18 June 2016 via mobile

Santika has been one of my favourite hotels during my business trip or vacation. The staff members were friendly and helpful and they always made sure our stay was good. The food was always good here as it had a lot of choices. I have tried some Santikas before but I think Hotel Santika Pontianak, in which I stayed with...

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Thank DonniTheTraveler
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear DonniTheTraveler, Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding the food quality and the friendliness of our staff. Nonetheless, I have taken note of your suggestions for improvement regarding our bathroom. I am looking forward to welcoming you back soon at Hotel Santika Pontianak. Best...

Jakarta, Jakarta Raya, Indonesia
Reviewed 19 April 2016

Yes, the hotel is located between Electronic/Mobile Phone Shops. But don't worry, once you enter the hotel building, the lobby and rooms are on 3rd floor, you won't hear nor see the hustle and bustle of the people doing their business outside. The hotel is quite old but clean. The staffs were all very friendly, polite and helpful. I chose...

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Helpful?
Thank Veralie
GM H, General Manager at Hotel Santika Pontianak, responded to this review

Dear Veralie, Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding our strategic location, the breakfast quality and the friendliness of our staff. I will pass your compliments to Yuman and Ratna for their efforts to make your stay memorable ones. Nonetheless, I have taken note of...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Santika Pontianak

Address: Jln. Diponegoro no. 46, Pontianak 78122, Indonesia
Region: Indonesia > Kalimantan > West Kalimantan > Pontianak
Price Range: €26 - €34 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika Pontianak 3*
Number of rooms: 129
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Pontianak
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Questions & Answers

Questions? Get answers from Hotel Santika Pontianak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Using booking.com it is cheaper 10% than to book directly thourgh hotel website. Strange but true.”
 of 5 bubbles Patrick_bicycle, 4 Nov 2016 | Read review
“For light sleeper, choose room facing inside as no view for room facing outsite hotel (shopping building view ?)”
  • Hotel provide daily complimentary 4 mineral water
  • Superior Room
 of 5 bubbles saribali, 21 Jul 2016 | Read review
“Just ask the reception or the Duty Manager of your preferred room type and they will allocate in accordance”
 of 5 bubbles Syafiq_Nair, 29 Mar 2015 | Read review
“Choose Deluxe Room”
 of 5 bubbles Dfendor, 11 Mar 2015 | Read review
“Wifi signals are stronger in the lobby area.”
 of 5 bubbles chanykin, 25 Dec 2013 | Read review
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