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28/1/2018 29/1/2018
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    Grand Jatra Hotel Balikpapan

    Jl. Jenderal Sudirman no. 47 | Balikpapan Superblock, Balikpapan 76112, Indonesia
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    28/1/2018 29/1/2018
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    US$64
    US$60
    SAVE US$4
    US$64
    US$62
    Traveller (315)
    Room & Suite (130)
    Dining (29)
    Overview
    • Excellent28%
    • Very good40%
    • Average22%
    • Poor5%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Swimup Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (335)
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    1 - 5 of 179 reviews

    Reviewed 1 week ago

    A good hotel, close to shops, taxis, food and the airport. Helpful and friendly staff. Checkin could be better as there is often a wait while rooms are made ready or cleaned. Overall a very nice stay.More

    Review collected in partnership with this hotel
    Thank Mike H
    Response from jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel BalikpapanResponded 6 days ago

    Dear Mike H, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments. Once again, thank you so much and...More

    Reviewed 2 weeks ago via mobile

    We had stay for new year eve at this hotel, we got gala dinner party at ballroom which is very entertaining for our children who likes cartoon characters so much, thanks to reception staff Mr Robby, Mr Rafsan, and the lady with Trainee name tag,...More

    Thank Zainuddin M
    Response from jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel BalikpapanResponded 2 weeks ago

    Dear Zainuddin M, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable...More

    Reviewed 3 weeks ago

    At 4 pm rooms still not ready (we booked 3 rooms and requested for connecting room - which is not available). We got the rooms around 5 pm and no towels! I We finally got the towels at 7 pm after 3x requests! We understand...More

    Review collected in partnership with this hotel
    Thank zenobiay2017
    Response from jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel BalikpapanResponded 2 weeks ago

    Dear zenobiay2017, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking time to share your experience during your stay with us. We noted all your comments during your stay. Regarding the room preparation and also towels. We do apologize for the inconvenience that...More

    Reviewed 4 weeks ago via mobile

    Coming back to this hotel again, still the best hotel in balikpapan. Facilities and services was good as before, clean and tidy room, friendly housekeeping and receptionist staff. Always Love this hotelMore

    Thank Pratiwi L
    Response from jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel BalikpapanResponded 3 weeks ago

    Dear Pratiwi L, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable...More

    Reviewed 14 December 2017

    I have stayed at Grand Jatra a couple of times this year and have had very good service on both occasions. First time I stayed, I was given room close to the karaoke lounge so I couldn't sleep well on the first night. Second time...More

    Thank Eko S
    Response from jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel BalikpapanResponded 4 weeks ago

    Dear Eko S, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We have noted of your review, related with bed and towel replacement, as for your informastion we have made the schedule for the replacement by parsially....More

    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$57 - US$70 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Balikpapan
    • #1 Luxury Hotel in Balikpapan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Asiatravel.com Holdings, Hotels.com, Travelocity, Orbitz, Cheap Tickets and HotelQuickly so you can book your Grand Jatra Hotel Balikpapan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Kalimantan >
    • East Kalimantan >
    • Balikpapan
    Add Photo Photos
    Traveller (315)
    Room & Suite (130)
    Dining (29)
    Pool & Beach (22)
    Hotel & Grounds (141)
    Bathroom (24)
    Family and Play Areas (6)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Hoteltrainer
    29 August 2016|
    AnswerShow all 2 answers
    Response from Carolyn S | Reviewed this property |
    I had an airport shuttle. I booked it through tip advisor, they tried to charge me extra for it when I arrived and had to argue that the receipt clearly showed it was included in the price. Once that was cleared up is was a... More
    0
    Votes
    Hoteltrainer
    29 August 2016|
    AnswerShow all 3 answers
    Response from DSilentTraveler | Reviewed this property |
    Yes. Just let the hotel know that you need airport shuttle by book it in advance. FYI: there will be additional charge for airport shuttle if you book the hotel from travel agent :)
    0
    Votes
    Room Tips
    "Pick rooms far from the karaoke lounge"
    Read review
    "Take the room with beach view is good!"
    Read review
    "avoid 5 or 6th floor above the pub, very noisy along the night"
    Read review
    "As said before 8th floor down where rooms are away from the Ball Room"
    Read review
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