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Protea Hotel by Marriott Mossel Bay

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Traveller (245)
Room & Suite (127)
Dining (29)
Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
The luxurious 31-roomed Protea Hotel Mossel Bay is a graceful landmark, built in 1846, overlooking Santos Bay and harbour. Nestling on the Mossel Bay shoreline with the majestic Outeniqua Mountains as a backdrop, the Protea Hotel Mossel Bay is singled out from other establishments. Protea Hotel Mossel Bay is situated 5 min from Santos Beach. Take in the sea air whilst dining at Café Gannet, where you can sample local mussels, fresh fish and oysters or try the chefs daily specials. As sunset arrives, visit the Legendary Blue Oyster Cocktail Bar, with its own special ambience, pool deck and superb sea views, is the perfect place to kick off a decadent evening out or simply just to relax and enjoy the sunset with an aperitif before dinner. Added attractions are the close proximity to shopping facilities, the yacht club, harbour and north-facing, sun splashed beaches. As part of the museum complex, the Maritime, Local History and Shell Museum, as well as the Old Post Office Tree, are all within strolling distance. The new golf estate is 2km away and the airport a 20 minute drive.
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Property amenities
Restaurant
Pool
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Marina View
Centrally Located
HOTEL CLASS
Hotel links
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519Reviews
337Photos
6Q+A
100Room tips
Traveller rating
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Popular mentions
This hotel was probably our least favourite of our trip to South Africa. Nothing particularly wrong with it, perhaps it is mainly because it is in Mossel Bay which we found unattractive with little of it to appeal to a tourist. Staff are lovely and helpful in the hotel. The room
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 4 days ago
Dear Culture809479 Thank you for taking time to review our property. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the service you've experienced at breakfast. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Mossel Bay. Kind Regards Val Johnson
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We stayed in this great hotel only one night, but could have stayed longer. It is like a little oasis in the centre of town, with pool, grassy courtyard and views over the sea. A fantastic modernised suite was comfortable and well thought out, the staff friendly and helpful and
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 1 week ago
Dear 417iains On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Protea Hotel by Marriott Mossel Bay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Protea Hotel by Marriott Mossel Bay and we hope you choose to create more memories here whenever your travels bring you back to Mossel Bay. Kind Regards Val Johnson
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Perfect first impression: The front desk attendant was very obliging of our last minute request for accommodation. Professional yet friendly. Efficient and well informed. The images on their website: Accurately reflects the reality of this luxurious 4 star accommodation.
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 2 weeks ago
Dear MichellesIreland Thank you for choosing to stay at the Protea Hotel by Marriott Mossel Bay. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations and are being used constructively to maintain and improve, where necessary, our service standards and facilities. We were delighted that you've enjoyed your stay with us and to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! Thank you for taking the time to post your review and look forward to welcome you back soon. Kind Regards Val Johnson
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+2
We stayed at this hotel for one night only on the 23/1/19. It was a special holiday as my wife had retired a few days earlier. I contacted the hotel prior to arrival to let them know this. On arrival we were met at reception by Alfonso, Peter and A lovely lady by the name of
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 2 weeks ago
Dear Garyash112746 Thank you for taking the time to write your comments on TripAdvisor. I am delighted to hear that the STAFF were so friendly and efficient and I wish to assure you that we have congratulated/them for doing such an outstanding job! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Mossel Bay again soon. Kind regards Val Johnson
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+3
We stayed 1 night at this hotel in Mossel Bay, during our Road Trip from Cape Town to Port Elizabeth (Garden Route).. We enjoyed our stay a lot.. We got the Harbor view suite.. It was amazing.. The rooms are beautifully designed, comfy, & the bathroom is spacious.. Everything
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Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel Bay
Responded 2 weeks ago
Dear bahaa911 Thank you for taking the time to post your comments on TripAdvisor. I am delighted to hear that the STAFF were so friendly and efficient and I wish to assure you that we have congratulated them for doing such an outstanding job! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Mossel Bay again soon. Kind regards Val Johnson
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12345626
I think it was between 7 and 10...
1 vote
Hi Sabah Sorry for late response - next visit you may want to try their Harbour suites (I think they're called). they are 3 level suites. Entrance level is living area with kitchen & lounge area opening out onto a verandah, downstairs is the main bedroom with nice big bathroom also opening onto a verandah and upper loft room with two single beds. All very nicely decorated..... Kind regards Sherene
0 votes
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Can't recall the price for breakfast - hubby paid :) but there is free parking... Regards Sherene
0 votes
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12
"choose harbour view"
"Near the pool and pool bar"
"Rooms on the ground floor passage have heavy foot traffic, so avoind them if possible"
"Choose a room which is part of the original building and not an outside wing"
"Ask for a room away form the building area"
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12345620
PRICE RANGE
US$104 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mossel bay protea hotel
FORMERLY KNOWN AS
Protea Hotel Mossel Bay
LOCATION
South AfricaWestern CapeMossel Bay
NUMBER OF ROOMS
38
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