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La Palme Hotel

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53 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Kigali, Rwanda
Reviewed 21 March 2017

I stayed at la Palme Hotel located in town of Musanze, it was best stay i have ever experienced in my life and I hope to come back next time, and my advice to other travellars they may go there at la Palme Hotel and have unforgetable stay, so,for la Palme keep on their best services

Thank Musangwa
Kigali, Rwanda
Reviewed 21 March 2017 via mobile

I spent my 4 night at la Palme hotel located in Musanze town former known as Ruhengeri,it is few miles from briefing point for Gorilla. I liked the service of la Palme hotel and staff are friendly, it's safe,comfortable, nice view and accessible I liked the place and wish to go back.

Thank elisemusa9
Beveren, Belgium
Reviewed 13 December 2016

I stayed at the la Palme hotel for 5 nights in December 2016 The purpose was a business trip -training seminar The Hotel is a bit old but clean. Breakfast is a bit simple but other meals are OK the rooms aren't big but you have everything you need , including a good working WiFi from my room I had...

Thank BDP_001
Sydney, Australia
Reviewed 1 December 2016

Service great here but the buffet food only so so. Nice location and friendly people. Try the avocado and tomatoes, really delicious as is the fruit. In need of an update but ok for a transit night. Reasonably priced.

Thank Drew M
Reviewed 2 October 2016

Dated but clean property. Staff were the highlight. They cleaned our hiking shoes, and laundry services were well done and timely. They also allowed us to shower and use a room briefly (after we had checked out of our room) as we had to travel back to Kigali immediately after our gorilla trek.

1Thank 4wahine
Reviewed 23 August 2016

I stayed at the La Palme Hotel for one night as part of a trip to Uganda and Rwanda. The hotel is quite basic, built in the sixties or seventies and looking very much old fashioned. Rooms are of decent size, with a good bathroom, but without any toiletries but soap. Rooms and bathrooms - with the exception of bed-maths...

Thank claudiac67
Reviewed 11 August 2016

The hotel is fairly central in the town and not in the location of most of the the other tourist accommodation which is in the countryside a bit more. Personally I would have preferred a more rural hotel, but I was informed that many were not in great condition. The hotel was functional, really good salads.

Thank Jenny W
SC Brasil
Reviewed 2 April 2016

Is a very average hotel. Looks old, used, without seeing investment since long time. Breakfast is just below average. Food also. Yes is true is not Kigali, is located in Rwanda's countryside. Yes is true. But with a little care could be much better. Is just one hotel. Do not expect to much and you would not be disappointed.

Thank jordiabv
La Palme H, General Manager at La Palme Hotel, responded to this review

We thank all visitors who came to our hotel last year, we are ready to serve better to you, don't hesitate to book on +250 252 54 64 28 +250 (0) 786 78 68 90 +250 (0) 787 49 54 53

Bridgewater, New Jersey
Reviewed 14 February 2016

clean and serviceable hotel in town that caters to people getting up early to do a gorilla tour. Breakfast ready at 6am, then you are picked up for the national parl. Lunches are large and good tasting, but not gourmet.

3Thank snhandel
Southport, CT
Reviewed 30 January 2016 via mobile

Basic hotel not too far from briefing area and start point for hiking to see gorillas. No AC or heating with buffet style meals served during day and a la carte menu if do not arrive during meal hours. Generally, rooms and reception are dark with predictable intermittent electrical outages daily. Unfortunately, the wifi is often not working and extremely...

Thank elaine3Southport

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  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Free Parking
Official Description (provided by the hotel)
La Palme Hotel is a three stars Hotel, located in Musanze City. Offering Luxurious accommodation to business and Leisure tourists to Musanze. Our unique and renowned restaurant will delight your senses with French and Oriental kitchens. African meals can be obtained on prior request ... more   less 

Additional Information about La Palme Hotel

Address: Musanze District | Northern Province, Ruhengeri, Rwanda
Region: Rwanda > Northern Province > Musanze District > Ruhengeri
Price Range: €62 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Palme Hotel 3*
Number of rooms: 48
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Also Known As:
La Palme Hotel Rwanda/Ruhengeri
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Questions & Answers

Here's what travellers have asked, with answers from La Palme Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice volcanoes view, comfortable and accessible”
Musangwa, 21 Mar 2017 | Read review
“rooms on second floor give a nice view on volcanoes”
BDP_001, 13 Dec 2016 | Read review
“Don't choose rooms on the floors 2on and 3th. Better on the 1st.”
jordiabv, 2 Apr 2016 | Read review
“My room was on the 3rd floor facing the gardens, so it was quiet, and I did not see a single mosquito.”
Walker57, 30 Mar 2015 | Read review
“Choose a room that is not on the top floor to avoid the sound of birds clawing on the roof.”
LachlanF908, 19 Jan 2015 | Read review
5 of 5