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Imperial Hotel Kisumu

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#1 of 26 Hotels in Kisumu
Certificate of Excellence
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Imperial Hotel Kisumu
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245 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Nairobi, Kenya
Reviewed 1 week ago NEW

Overall staff very helpful,even with kids.I was impressed by the kitchen staff taking time to blend food and fruits for my little one.Keep it up.will definitely visit again and will recommend it to family and friends.

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Thank margaretk233
Nairobi, Kenya
Reviewed 1 week ago

Great Place to stay. I would recommend it to anyone travelling to Kisumu. perfect location. great service. good food. clean rooms and spacious. what more can I say...I slept like a baby. it was definitely value for my money. again I would recommend it to anyone.

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Thank C2244GQangelam
Kakamega, Kenya
Reviewed 1 week ago

I found the hotel more relaxing at the center of the city. This was unexpected. Ambience was good and response to any query was quick and accurate. The people there are very welcoming, humble and always at your service

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Thank alexwabwobak
Cavan, Ireland
Reviewed 2 weeks ago

Unlike another hotel I stayed in in Kisumu, costing twice as much as the Imperial, everything neccessary worked, the room was basic but functional, good hot water, good internet connection/wi fi signal. The dinner was 'dreary', but little choice in Kisumu these days, all of the good restaurants seem to have closed down!

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Thank davidalnwick
London, United Kingdom
Reviewed 2 weeks ago

A good comfortable hotel - big selling point corridor balconies that overlook the pool. Great to sit out on in the evening in an informal setting. Rooms could be a little more polished for the price stronger aircon and perhaps carpet instead of lino. I enjoyed my stay.

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Thank stephenjonathanw
Reviewed 2 weeks ago via mobile

The Manager of this Hotel is an exceptional man. I had a small complaint and his reaction was to apologise very genuinely and even escort me to my car. That's what I call Customer service cos he was able to connect with me on an emotional level. Kudos to the Hotel

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Thank Jamil S
Nairobi, Kenya
Reviewed 4 weeks ago

The stay was cool with very convenient location next to major road. It is very close to the CBD making it convenient if one would like to have a walk in town. I will definitely recommend somebody or a friend

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Thank raphaelalooo
Addis Ababa, Addis Abeba, Ethiopia
Reviewed 4 weeks ago

I am still there writing this. The rooms are old but very clean and quite. They have great restaurant, swimming pool and gym. I love the staff too. Everything is in place and functional despite the age of the hotel. I loved it!

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Thank Yared M
Reviewed 4 weeks ago via mobile

I did enjoy the good ambiance ,nice served dinner,rooms are also well done .kudos h/k group.nice swimming pool and fitness centre.Generally al definitely visit again.You in Kisumu consider this hotel.Keep it up.

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Thank Frank R
Kericho, Kenya
Reviewed 19 October 2016

From the time I have had booking on this hotel, I have enjoyed my stay and felt value of my money. It was only once when I missed welcoming juice which became my concern and I didn't wait to say but it was addressed.

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Helpful?
Thank F8326UNjohnr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Imperial Hotel has played a leading role in Kisumu’s history, and continues to be Kisumu's finest and best-known luxury hotel. As the region's natural choice for quality conscious business and leisure travelers, Imperial Hotel offers personalized services with elegance and style that meets the discerning needs of every individual guest. ... more   less 

Additional Information about Imperial Hotel Kisumu

Address: Off Jomo Kenyatta Highway, Achieng' Oneko Rd., Kisumu 40100, Kenya
Region: Kenya > Nyanza Province > Kisumu
Price Range: €91 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Imperial Hotel Kisumu 3.5*
Number of rooms: 70
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel Kisumu staff and other travellers.
6 questions
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Nairobi, Kenya
Nairobi Region, Kenya
over a year ago
Nairobi, Kenya
over a year ago
Nairobi, Kenya
over a year ago

See all questions (6)

Questions? Get answers from Imperial Hotel Kisumu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms,i would kindly recommend putting window grill to avoid any potential accidents especially with kids opening the windows.”
 of 5 bubbles margaretk233, 29 Nov 2016 | Read review
“We stayed in 420 on higher floors”
 of 5 bubbles stephenjonathanw, 21 Nov 2016 | Read review
“Guest should feel that comfort value to his/her money.”
 of 5 bubbles F8326UNjohnr, 19 Oct 2016 | Read review
“rooms on the 2nd floor are much better”
 of 5 bubbles adudaliz, 16 Sep 2016 | Read review
“the rooms on 2nd floor are best.”
 of 5 bubbles Njugi, 12 Sep 2016 | Read review
5 of 5
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