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Hotel Palmers Ltd

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Hotel Palmers Ltd
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Nairobi, Kenya
Reviewed 28 September 2016

its a nice simple hotel,very clean spacious rooms,has good Kenyans meals, about 10mins walking distance to the bus stop,good for short stays and stopovers,very accessible as its in the heart of the Kisumu city. it was quite okay for me

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Helpful?
Thank rosegitongam
Dicky K, Finance & Admin at Hotel Palmers Ltd, responded to this review

We appreciate your compliment so much, we value you as our special customer, we highly welcome you any moment, One favor I request is this, kindly recommend us to your friends so that the don't miss the same comfort ,thank you very much and feel welcomed always.

Nairobi, Kenya
Reviewed 16 September 2016

I have stayed at this hotel on various occasions over the years mostly for overnight stop-over en-route to other destinations. The place is quite basic and will suffice for a night or two (max). The amenities in the rooms are functional with TV and hot shower and simple bed. Nothing fancy. The breakfast is decent and can get you going...

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Helpful?
Thank Daniel J
Dicky K, Accounts & Finance at Hotel Palmers Ltd, responded to this review

We appreciate your compliment very much, and do welcome you always, We understand the hard economic times in our country and such try the very best to put our rates pocket friendly to accommodate nearly every average Kenyan, Feel free to walk in any time you are en route the greater western Kenya and please never forget to recommend hotel...

Edinburgh, United Kingdom
Reviewed 7 September 2016

A large group of us stayed in this hotel recently for a week and as we were on a budget we were all pleasantly surprised. The rooms are large and clean and there is a hot shower! Each room also has a widescreen TV and fan. The food was basic and limited in choice but none of us went hungry....

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Helpful?
Thank Alis0n_90
Dicky K, Accounts & Finance at Hotel Palmers Ltd, responded to this review

We really do appreciate you for making a choice to stay at Palmers, We just need to remind you that you are such an important person in our family, we value you so much and welcomes you back at any time, Thanks too for you compliments on our services, we are there to satisfy your needs as a client and...

Emirate of Dubai, United Arab Emirates
Reviewed 6 July 2015 via mobile

I always stay in palmers while in kisumu,reason being that i like the location ,cleanliness of the rooms and the breakfast,the staff at the front desk always recognize you and treat you like a vip each time you return,its just a small place but home away from home

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Helpful?
Thank NicholasRickyRick
MakoeroDickens, Accounts/Finance at Hotel Palmers Ltd, responded to this review

Thanks so much for the compliment,feel always at home when you are in Palmers Hotel and bring in more of your friends to also feel the same comfort

Reviewed 22 April 2015 via mobile

My colleague and I checked in at the hotel and on staying there for 2nights they had already monitored our movement, we stepped out for dinner 1 of the evenings on returning my room had been broken into and my workmates room the door was opened our laptops were missing. On calling the management they were not willing to help...

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Helpful?
6Thank daviekings
MakoeroDickens, Accountant/Finance at Hotel Palmers Ltd, responded to this review

The management was really at hand to help, is only that you seemed to be so much in a hurry to label the staff as thieves, remember this matter was reported to the relevant investigating authorities, and at no point in time was any of our staff found culpable to have colluded in the said theft, funnily your people were...

Kisumu, Kenya
Reviewed 5 May 2014

On entering the hotel lobby, you notice a empty aquarium, with no fish and no water inside ? Is this a good omen ? The room was small and dingy, with a big noisy fan just above your head. Made you very aware to take care whilst dressing or undressing, if you wanted to keep your hands ? The shower...

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Helpful?
3Thank domicalais
MakoeroDickens, Account/Finance at Hotel Palmers Ltd, responded to this review

Thanks so much in lauding us where we are better and also prick us where you feel we could have done better,The aquaram was empty just for awhile because of the cleaning,the room though might appear dingy is just relevant to the cost,we have more better rooms for affordable prices,please next time,just pinch yourself alittle more to enjoy the comfort...

Nairobi, Kenya
Reviewed 24 February 2014

I personally like palmer hotel, rooms, ready breakfast and fast serving receptionists, except for two major things. 1. Staying on third floor without lift is tedious. They should instal lift for the front wing that lead to rooms 2. the fron wing has some nearly kesha noise (on friday night(s)) coming from a church on the roadside that will leave...

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Helpful?
2Thank Joshua N
MakoeroDickens, Finance & Admin at Hotel Palmers Ltd, responded to this review

Very unfortunate though there are some situations which are totally out of our control, like the church issue, we can never do anything to remove them from the same place but am sure if you lock the windows well, there shall be very little effect on the same, we regret that disturbance, on the side of lift ,remember we are...

London, United Kingdom
Reviewed 23 February 2014

The hotel is in a good location and the staff are friendly. However, we left some bags with valuables with the front desks while we went to Kakamega Forest for two nights. When we returned we noticed that a camera was missing from one of our bag. When we reported it to the front desk, they didn't believe we had...

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Helpful?
5Thank HollyDarwin
Dicky K, Finance & Admin at Hotel Palmers Ltd, responded to this review

We are sorry for that misfortune, however the management never got that report, nevertheless all valuables have to be deposited at the front office with specifications verified by the recipient staffs, because it is also possible for mischief to be played out by the client, for example we had gotten an incidence in which a client filled his bag with...

London, United Kingdom
Reviewed 20 December 2013

This hotel is conveniently located, and all the drivers I asked knew where it was. It is midway between the center of the city and Mega City mall, where we had a meeting. The room itself was dingy, small and the plug point didn’t work. This was for the room that was 2000 a night, but the room I saw...

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Helpful?
3Thank Lissie87
Dicky K, Finance & Admin at Hotel Palmers Ltd, responded to this review

Thank you so much for your compliment,we value you so much,i think you visited when we just in the process of installing a WIFI,so by then it had covered only the dining area,this day we are talking it is all over the rooms and within every coner of the hotel,please try a nother visit,the rooms are equipped according to the...

The Hague, The Netherlands
Reviewed 18 February 2013

Having made a prior reservation I was pleasantly surprised when the receptionist offered me a cheaper room than the one I booked. He gave me a quiet, rather bare but perfectly clean and comfortable room at the rear instead of a more expensive one in the front of the building. Good bed, ceiling fan, tv; bathroom with clean fixtures and...

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Helpful?
3Thank karvam
Dicky K, Finance & Admin at Hotel Palmers Ltd, responded to this review

All clients are our greatest assets,we always make sure they get the queen's treatment because we are fully aware that without them, we are nobody, Please do feel at home in every future visits, and bring in more of your friends to enjoy the same comforts, we value you so much, Thank you once a gain

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Services
  • Room Service

Additional Information about Hotel Palmers Ltd

Address: Omollo Agar Road | Box 1434, Kisumu 40100, Kenya
Region: Kenya > Nyanza Province > Kisumu
Number of rooms: 9
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Questions & Answers

Questions? Get answers from Hotel Palmers Ltd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor rooms gives a good view of the city”
 of 5 bubbles rosegitongam, 28 Sep 2016 | Read review
“Rooms away from the road may be quieter.”
 of 5 bubbles DanielJ490, 16 Sep 2016 | Read review
“Ask for a large room, as there are lots different, but you pay the same price anyway.”
 of 5 bubbles domicalais, 4 May 2014 | Read review
“Actually i didn't spot any swimming pool or fitness center to comment about. May be rooms away from the fronside could be quieter.”
 of 5 bubbles joshuan346, 23 Feb 2014 | Read review
“Higher floors& rooms away from the road should be quiet”
  • Just basic
 of 5 bubbles Nairobi_ciku, 27 Jul 2012 | Read review
5 of 5