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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I stayed there twice and must say that the rooms, the general ambiance and also the food are quite good. My only major issue is that during both times there were little issues with the billing and a colleague of mine experienced something similar. Therefore,...More
Response from GTKC2014, Manager at Golden Tulip Kumasi CityResponded 1 week ago
Thank you for sharing with us your comments. Our guests’ comments always contribute to enhance our customer service. We have taken note of your displeasure on our exchange rate conversion.
The hotel encourages to receive payments in advance for our Guest stays and...More
Room much better than previous stay. In main building this time (was down stairs at the back in previous stay) and room perfectly fine. Clean and decent bed linen and towels.
Ate in the bar in the evening and fish was good. Decent atmosphere and...More
Thank Huw C
Response from GTKC2014, Manager at Golden Tulip Kumasi CityResponded 3 weeks ago
Thank you for the feedback concerning your stay. We would like to apologize for the unprofessional response from our receptionist on our WIFI connectivity and any associated discomfort that it might have caused. The concerned department has been task to look into the...More
I think, management really need to have a close look on the imported expensive restaurant´s menu. I was recently visiting Kumasi, and place 2 steaks for dinner. Waiters were proud that they were imported, so we ordered them. They were hard, non fresh, and more...More
Response from GTKC2014, Manager at Golden Tulip Kumasi CityResponded 21 June 2017
Thank you for informing us about your experience in our hotel. Our Guest experience contributes to the continuous improvement of our customer service.
We would like to apologize for the inconvenience caused by the untender meat that you were served and any associated...More
the room was below average, with old dirty carpets and a terrible shower that only gives a few drops .
the room service is terrible, on both nights i ordered a simple pizza, waited for an hour, complained over the phone, waited for another hour...More
Response from GTKC2014, Manager at Golden Tulip Kumasi CityResponded 4 June 2017
Thank you for the feedback concerning your stay. Being continuously into customer service our guest opinion is always welcome. We would like to apologise for the inconvenience caused by the delay in our room service orders and any associated discomfort that it might...More
I spend three nights here for business. My local colleagues put me in what they thought is the best hotel in Kumasi. Driving into the grounds I had high expectations. These disappeared quickly on check in. When I asked why I could bet a better...More
Response from GTKC2014, Manager at Golden Tulip Kumasi CityResponded 26 May 2017
Thank you for giving us valuable feedback about your experience in our hotel. Please accept our apology for the inconvenience caused by the situation as reported.
The said online rate was a promotional rate with a restriction, hence the disparity with our corporate...More
US$178 - US$362 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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