All of the staff have been very nice every time I've stayed there over the past 4 months. Everything is clean and the complimentary breakfast has always been well prepared and delicious. The rooms I have had were finished with vinyl flooring instead of carpeting and I really like that. They are pet friendly and this really makes sense.
Great hotel. Clean and attractive room, got a smoking room and it smelled as fresh as any non smoking room I have gotten. All of the staff was friendly and very helpful. The only issue we had was the passcode for the internet does not work and they couldn't do anything to help at the front desk. But it wasn't their fault, just an IT issue that management should follow up on to get resolved.
I came to stay at hotel due to wedding in family. The front desk and all other staff made my stay very welcoming and enjoyable. The rooms were clean, beds comfy, air conditioner great, breakfast excellent. The free breakfast you could not beat for a hotel. Hot breakfast with potatoes (real) (or tater tots), sausage links & Pattie’s, biscuits n gravy, waffle maker. Worth the money for the stay.
My room was clean, bed was comfortable all and all a good little hotel. But what made this hotel a great experience for me was the front desk, she was amazing her customer service skills are on point and was so welcoming. I wish I would have got her name to give her the full gratification she deserves.
Would not go back there. Staff was nice though. Tired of making reservations then getting there and discovering location is hard to get to breakfast is not offered as advertised. Bed was rock-hard, ice machine was broken and the room umber of my room was not there?
have stayed at Jacksonville several times - close to the base - clean - dog friendly and close to excellent places to eat - easy access from the freeway - grandkids loved it - No Pool was a bummer - but they understood
Okay here it goes, I reserved online with a specific rate and reserved a king suite. When I arrived I found out that they had never even tried billing my card, had given away the king suite to somebody else, offered me a king bed in a room that didn't have a jacuzzi or anything. But at least it was non-smoking. When I got into the room it smelled like pot, so obviously people have been smoking. But hey there was a jacuzzi tub after all! Too bad it didn't work. When I told the front desk how strongly my room smelled of pot, and that I didn't feel comfortable with my infant son in the room they offered a bottle of chemical spray to make the smell go away.
I was worried because i seen a couple bad reviews but it was super clean. No problems at all. No problems checking in. Price was amazing. Will definitely be staying again when visiting Little Rock AFB.
The front desk cleck was very friendly The room was nicely decorated, the bed was super comfortable and very clean, the area was great only exception was the hotel next door was being renovated which caused a little bit of noise the following morning but overall it was an enjoyable stay.
Teresa Harrison is outstanding. Worked to make our stay very pleasant. Very knowledgeable about the area. Stayed for 4 nights and have recommended this hotel to others and the Air Force local base as extra billeting. Will definitely be returning.
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