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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 8 hotels in Jacksonville
Location
Cleanliness
Service
Value
Located in Jacksonville,AR, the Best Western Jacksonville Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
39Car recommended
Grade: 39 out of 100
22Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
1600 John Harden Dr, Jacksonville, AR 72076
Getting there
Car HireSee all Jacksonville car hire
197Reviews0Q+A14Room tips
Reviews
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All of the staff have been very nice every time I've stayed there over the past 4 months. Everything is clean and the complimentary breakfast has always been well prepared and delicious. The rooms I have had were finished with vinyl flooring instead of carpeting and I really like that. They are pet friendly and this really makes sense.
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Date of stay: May 2022Trip type: Travelled on business
Rooms
Location
Service
Room Tip: Talk to the manager Teresa if you have any special needs, she'll do her best to accommodate...
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Helpful
Response from Guest Relations Manager, General Manager at Best Western Jacksonville Inn
Responded 2 weeks ago
Hi kb, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! It is a key ambition of ours to ensure that pet-friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. We're glad you had a great time with us and we look forward to serving you again.
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Hotel's Favourite
Great hotel. Clean and attractive room, got a smoking room and it smelled as fresh as any non smoking room I have gotten. All of the staff was friendly and very helpful. The only issue we had was the passcode for the internet does not work and they couldn't do anything to help at the front desk. But it wasn't their fault, just an IT issue that management should follow up on to get resolved.
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Review collected in partnership with Best Western
Date of stay: February 2021
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Helpful
Response from Tina M, General Manager at Best Western Jacksonville Inn
Responded 10 Feb 2021
Hi ChristieBlair, Greetings from Best Western Jacksonville Inn. Thank you so much for your kind words regarding the cleanliness and fresh smell of your lodgings. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We also appreciate your suggestions for improvement to our internet connection and look forward to impressing you during future stays.
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I came to stay at hotel due to wedding in family. The front desk and all other staff made my stay very welcoming and enjoyable. The rooms were clean, beds comfy, air conditioner great, breakfast excellent. The free breakfast you could not beat for a hotel. Hot breakfast with potatoes (real) (or tater tots), sausage links & Pattie’s, biscuits n gravy, waffle maker. Worth the money for the stay.
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Review collected in partnership with Best Western
Date of stay: May 2022
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Location
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Helpful
Response from Guest Relations Manager, General Manager at Best Western Jacksonville Inn
Responded 10 May 2022
Hi Kunamoe, Thank you so much for your review of our hotel! We are very glad to hear that you enjoyed your room's cleanliness, the breakfast options, and our staff service. We look forward to hosting you again, and we hope that your next visit will be another five-star experience.
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My room was clean, bed was comfortable all and all a good little hotel. But what made this hotel a great experience for me was the front desk, she was amazing her customer service skills are on point and was so welcoming. I wish I would have got her name to give her the full gratification she deserves.
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Date of stay: October 2021Trip type: Travelled on business
Helpful
Response from Guest Relations Manager, General Manager at Best Western Jacksonville Inn
Responded 5 Oct 2021
Hi Brittany S, Thank you so much for your compliments and great review of our hotel! We take pride in our staff, cleanliness, and the quality of service that we can provide for our dear guests. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We thank you for staying with us and we are hoping that we will see you again should you need a place to stay.
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Would not go back there. Staff was nice though. Tired of making reservations then getting there and discovering location is hard to get to breakfast is not offered as advertised. Bed was rock-hard, ice machine was broken and the room umber of my room was not there?
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Review collected in partnership with Best Western
Date of stay: July 2021
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Service
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Helpful
Response from Guest Relations Manager, General Manager at Best Western Jacksonville Inn
Responded 15 Jul 2021
r0nh0rne, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are sorry that you found our location to be inconvenient and breakfast service is temporarily out of this time due to the pandemic. Our Hotel is working hard to follow the CDC guidelines, and all of our local county and state recommendations when it comes to Covid-19. We are all doing the best that we can for our valued guests. We hope to be back to normal someday soon, and we thank you for your understanding.
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have stayed at Jacksonville several times - close to the base - clean - dog friendly and close to excellent places to eat - easy access from the freeway - grandkids loved it - No Pool was a bummer - but they understood
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Review collected in partnership with Best Western
Date of stay: June 2021
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Helpful
Response from Guest Relations Manager, General Manager at Best Western Jacksonville Inn
Responded 25 Jun 2021
Hello podom21, Thank you so much for your kind comments and review regarding your most recent stay with us. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience while staying with us near the Restaurant and the freeway. We look forward to serving you and your family again and giving you another five-star experience.
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Okay here it goes, I reserved online with a specific rate and reserved a king suite. When I arrived I found out that they had never even tried billing my card, had given away the king suite to somebody else, offered me a king bed in a room that didn't have a jacuzzi or anything. But at least it was non-smoking. When I got into the room it smelled like pot, so obviously people have been smoking. But hey there was a jacuzzi tub after all! Too bad it didn't work. When I told the front desk how strongly my room smelled of pot, and that I didn't feel comfortable with my infant son in the room they offered a bottle of chemical spray to make the smell go away.
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Review collected in partnership with Best Western
Date of stay: April 2021
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Helpful
Response from Tina M, General Manager at Best Western Jacksonville Inn
Responded 6 Apr 2021
Justin B, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We would like to express our apologies for the pot smelled and wish we had known during your stay so that we could have taken action to remedy this issue. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
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I was worried because i seen a couple bad reviews but it was super clean. No problems at all. No problems checking in. Price was amazing. Will definitely be staying again when visiting Little Rock AFB.
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Review collected in partnership with Best Western
Date of stay: January 2021
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Helpful
Response from Tina M, General Manager at Best Western Jacksonville Inn
Responded 17 Jan 2021
Hi thejetts17, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Best Western Jacksonville Inn hotel. It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. We look forward to serving you again and giving you another five-star experience. Kind regards.
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The front desk cleck was very friendly The room was nicely decorated, the bed was super comfortable and very clean, the area was great only exception was the hotel next door was being renovated which caused a little bit of noise the following morning but overall it was an enjoyable stay.
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Review collected in partnership with Best Western
Date of stay: December 2020
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Helpful
Response from Tina M, General Manager at Best Western Jacksonville Inn
Responded 28 Dec 2020
Hi tre0525, Thank you for your kind comments and 5 star rating! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
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Teresa Harrison is outstanding. Worked to make our stay very pleasant. Very knowledgeable about the area. Stayed for 4 nights and have recommended this hotel to others and the Air Force local base as extra billeting. Will definitely be returning.
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Date of stay: June 2020Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Teresa knows it all!!
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Helpful
Response from Tina M, General Manager at Best Western Jacksonville Inn
Responded 21 Dec 2020
Hi airwinger31, Thank you for sharing this five star review of our hospitality and service. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We will happily share your comments with Teresa Harrison and we look forward to seeing you soon!
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PRICE RANGE
US$77 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western jacksonville, jacksonville best western
LOCATION
United StatesArkansasJacksonville
NUMBER OF ROOMS
70
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Claim Your Listing Frequently Asked Questions about Best Western Jacksonville Inn
Which popular attractions are close to Best Western Jacksonville Inn?
Nearby attractions include Splash Zone Water Park (0.8 km) and Rail & Sprue Hobbies (0.4 km).
What are some of the property amenities at Best Western Jacksonville Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Jacksonville Inn?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Jacksonville Inn?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Best Western Jacksonville Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Jacksonville Inn?
Conveniently located restaurants include Roma Italian Restaurant, The Original Fried Pie Shop, and Papito's Mexican Grill.
Are there opportunities to exercise at Best Western Jacksonville Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Best Western Jacksonville Inn have an airport shuttle?
Yes, Best Western Jacksonville Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Jacksonville Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western Jacksonville Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.