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Embassy Suites by Hilton Caracas

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Embassy Suites by Hilton Caracas
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391 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Great place to do business. It is close to the financial centre, shopping malls and night recreation clubs and excellent restaurants of international cuicine. The business center in the hotel is complete and well equiped.

Helpful?
Thank Jesus Eduardo L
Louisville, Kentucky
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 October 2016 via mobile

The hotel is clean, nicely decorated, the staff warm. The room was clean and looked nice. Happy hour drinks are free and come with snack food. Breakfast is ample with many choices. When asking, guests can receive coffee packages for free to use in the coffee maker in the room. There is also complimentary water daily. Will definitely stay there... More 

Helpful?
Thank ProfessionalFemale
Puerto Piritu, Venezuela
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 September 2016

like in jails. They monitor and check your visitors each time you bring one visitors. So if you are in business or pleasure, and you think to bring guest, forget it, they ask to your visitors to sign papers and so on. Take time and not pleasant.

Helpful?
Thank Allnet4u
Mexico City, Mexico
Level Contributor
56 reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 August 2016

The hotel is was well located with a plaza in front. The staff is nice and friendly. The hotel clerks are nice but sometimes slightly inefficient. My family member asked someone to note that I would be arriving to check in two days later (reminds them on the day of my arrival.) However they could not find reference on their... More 

Helpful?
Thank Ramon C
Manchester, England, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 March 2016

Stayed for one night, hotel is centrally located and is 30mins from the airport when there is no traffic. Hotel has that tired appearance and the rooms reflect this. The air-con had that musty smell. There is a free bar in the early evening and they were generous with the drink. Restaurants are average and the food overpriced. Breakfast was... More 

Helpful?
Thank Aleks T
Fort Lauderdale, Florida, United States
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2016

I can't complain. My room was good and comfortable but carpet and bath do need renovations. You can easily see that the situation in Caracas well... Is not the best. Bed linens very good and personel do their best to please and do whatever's necessary for your comfort. Breakfast is included and is a good buffet. What I suggest is... More 

Helpful?
Thank Diana A
Monsey , NY, United States
1 review
Reviewed 4 November 2015

The location is excellent and the service superb, the breakfast is plentiful and delicious , the natural fruits are very fresh and tasty , elevators working great, excellent hotel, The location is in the center next to shopping centers.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Leonardo D
ZPernia, General Manager at Embassy Suites by Hilton Caracas, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear your generous comments. Remarks like yours challenge us to bring to our guest a better service every day. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Zoraida Pernia General Manager More 

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2015

Location is great and it have full facilitates just everything is been run down due to lack of maintenance, cleaning is hit and miss, most departments don't answer the phone, the restaurant staff are surely and lazy, I stay in hotels for about 200 days per year and the front desk staff are a rude, lazy, unhelpful and worst I... More 

Helpful?
1 Thank ajbpotter
Deande, Public Relations Manager at Embassy Suites by Hilton Caracas, responded to this review

Dear Calvin Patten, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our... More 

Berlin, Germany
Level Contributor
113 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 13 September 2015

The Embassy Suites Caracas has been subject of many controversial conversations: - The place is well located, close to the main metro line and many dining opportunities, including the usual suspects like McDonalds and Burger King. The area around the hotel was safe to walk around during day - Pre-Paid booking through the Hilton Website removes all the hassle of... More 

Helpful?
Thank pinkilly2
Berlin, Germany
Level Contributor
105 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 12 September 2015 via mobile

Conveniently located close to 2 metro stations and restaurants Well equipped rooms, all amenities you need Very good breakfast, free drinks at happy hour But the most important: very friendly and professional staff, always helpful. I can really recommend to stay at this hotel. When reading some negative reviews by other guests please keep in mind: The embassy suites in... More 

Helpful?
1 Thank Thomas H

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Embassy Suites by Hilton Caracas

Address: Av Francisco de Miranda con Av El Parque, Caracas 1060, Venezuela
Region: Venezuela > Capital Region > Caracas
Price Range: €83 - €4,007 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Caracas 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Embassy Suites Caracas
Caracas Embassy Suites
Hotel Style:
#3 Family Hotel in Caracas
#6 Business Hotel in Caracas
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Caracas staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Caracas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose high floor”
 of 5 bubbles jesuseduardol78, 27 Nov 2016 | Read review
“Eurobuilding but DON'T use your foreign credit card.”
 of 5 bubbles Allnet4u, 17 Sep 2016 | Read review
“Might be wise to have a upper floor bedroom to have less street noise.”
 of 5 bubbles Chankinox, 2 Aug 2016 | Read review
“Higher floors are supposedly quieter”
 of 5 bubbles 662dianaa, 17 Feb 2016 | Read review
“Try another hotel”
 of 5 bubbles ajbpotter, 29 Oct 2015 | Read review
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