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InterContinental Tamanaco Caracas

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InterContinental Tamanaco Caracas
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425 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Brussels, Belgium
Reviewed 19 October 2016

The hotel tries to keep up despite the dire situation of the country. The hotel bar and its adjacent terrace are nice tough and they try to entertain guests at night with some musical performance. However it is definitely not up to standards you would expect from an intercontinental hotel. Services are poor and rooms look run down. . This...

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Helpful?
Thank Thomas P
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Thomas P" Thank you for bringing your concern to our attention. We apologize for the negative issues you experienced. All your comments were shared with the responsible head of each Department in order to identify deficiencies and improve our service. At Root, we take pride in ensuring our guests satisfaction. Unfortunately, we did not meet your expectations this time...

Tulsa, United States
Reviewed 6 October 2016

This is a very nice hotel that could have better upkeep. The facilities are gourgeous. Make sure you request a renevated room. The location is very close to the restaurant area in Caracas and also some very good shopping malls. Only 35 to 1:15 minutes away from the CCS airport depending on the trafic.

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Helpful?
Thank Vitor M
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Vitor M" Thank you for staying with us and for taking the time to write a review about our property. We are happy to read that t you liked our location. We look forward to seeing you during your next stay in Venezuela! We look forward to welcoming you back,. Regards, Gerente de Guest Relations / Guest Relations Manager

Caracas, Venezuela
Reviewed 22 September 2016

This five star hotel ahs been under remodeling for some time now. It's the best opton to ask for the most recently renovated rooms. the old ones are not good. This place is a perfect mix of business and pleasure. I reccomend people to stay here with the family because of the great pool witha nice view . Pizza bar...

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Helpful?
Thank JUAN CARLOS F
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "JUAN CARLOS F" Thank you so much for taking the time to share your feedback with us. We take great pride in offering our guests top of the line service. It is such a pleasure to hear that we met your expectations and offered you a memorable stay. It was really a pleasure to have had you as our...

Birmingham, United Kingdom
Reviewed 29 August 2016

Nice hotel that is very proud of its 5 star status. Only real fault was that the hotel regularly ran out of hot water in the rooms in the evening. Food was,also a fair way short of normal UK 5* standards. The space in the grounds is a major plus for Caracas.

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Helpful?
Thank Ian1965uk
IHGService, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear Ian1965uk, Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our hotel to be nice. On the other hand, we would like to apologize for the inconvenience caused by the hot water shortage during your visit. Reviews like yours are very valuable as they enable...

Reviewed 24 August 2016 via mobile

This hotel provide a very safe feeling a specially the entrance. The hotel personal is very helpful. The bar is really great and is open till late. So for late night snacks or drinks you can always turn to that bar. Breakfast area has a nice overview of Caracas.

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Helpful?
Thank Viandhar
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Viandhar" Thank you for taking time to leave us a review on your recent stay at our hotel. It gives us great pleasure to know you had a wonderful stay with us. We look forward to welcoming you soon. Best regards, Gerente de Guest Relations / Guest Relations Manager

Uberlandia, MG
Reviewed 10 August 2016

Hotel Seems to be old. The hotel is basic, no thrills but comfortable. The rooms are clean and spacious. The bathrooms are of a good standard and the hotel is quiet. Price at restaurant was quite expensive.

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Helpful?
Thank RTCARNEIRO
IHGService, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear RTCARNEIRO, Thank you for writing a review about your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the spacious and clean rooms as well as the nice bathrooms. We are highly motivated by your words and ensure you that we shall continue...

Reviewed 24 July 2016

So if you sound like someone important then they go all out. If you book with a cupon then they give you sh*%. I've staid in this hotel twice, first time it was fantastic, modern room and bathroom - NO complaints. Second time, my husband and I reserved with a discount, we got the floor that was in process of...

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Helpful?
1Thank Ana V
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Ana V" Thank you for bringing your concern to our attention. We apologize for the negative issues you experienced. All your comments were shared with the responsible head of each Department in order to identify deficiencies and improve our service. At Root, we take pride in ensuring our guests satisfaction. Unfortunately, we did not meet your expectations this time...

A TripAdvisor Member
Level Contributor
18 reviews
3 hotel reviews
Reviewed 11 July 2016 via mobile

Tamanaco intercon may be the first intercon in the world and an iconic Hotel not only in Venezuela but in all Latin America It was build in 1948 and is considered the be the first rewarding hotel Ans destination luxury in the world The best location in Caracas and offer best food and just a stone throw from The attractive...

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Helpful?
Thank A TripAdvisor Member
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "A TripAdvisor Member" Thank you very much for taking the time to share your positive experience. There is no greater satisfaction than receiving great comments from a valued guest. Thank you again for your kind words and we look forward to welcoming you soon! Best Regards, Gerente de Guest Relations / Guest Relations Manager

Reviewed 2 April 2016 via mobile

I had a bad experience in the past staying at Tamanaco and I have tried once more booking the executive floor. The experience now was even worse. The room did not f have hangers enough; the curtains were falling apart and we could not close them; room had very bad carpet and during the stay no shampoo was available. In...

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Helpful?
Thank Flavio d
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Flavio d" Thank you for taking the time to express your thoughts and concerns regarding our hotel. We sincerely apologize for any inconvenience you may have experienced due to some aspects of our rooms. While we are regrettable that you did not fully enjoy your our accommodations, we highly appreciate that you provided us with your feedback. We are...

Amsterdam, The Netherlands
Reviewed 23 February 2016 via mobile

Very disappointed with the low professionalism from the waiters, and not to mention the cheap way the food were served at the pool restaurant, the room was clean beside the bathtub had a big rusty circle which didn't look either healthy or clean. Internet connection was a disaster took me a day after many calls to the reception desk to...

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Helpful?
Thank hecalber
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "hecalber" Thank you for bringing your concern to our attention. We apologize for the negative issues you experienced. All your comments were shared with the responsible head of Department in order to identify deficiencies and improve our service. We will be more than glad to assist you when your travel plans bring you back to Caracas. Vanessa.perez@ihg.com Looking forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tamanaco InterContinental Caracas is a tropical oasis in the heart of one of the city s most prestigious shopping, entertainment and business districts. The majestic Avila Mountain is accessible by cable car, and attractions such as the historic town of Hatillo, the Museum of Fine Arts and the San Ignacio Commercial Centre are an easy drive away. ... more   less 

Additional Information about InterContinental Tamanaco Caracas

Address: Av. Ppal. de Las Mercedes | PO Box 467, Caracas 1060, Venezuela
Region: Venezuela > Capital Region > Caracas
Price Range: €76 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Tamanaco Caracas 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Intercontinental Tamanaco Caracas Hotel Caracas
Intercontinental Caracas
Caracas Tamanaco Hotel
Hotel Style:
#9 Luxury Hotel in Caracas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Tamanaco Caracas staff and other travellers.
2 questions
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Questions? Get answers from InterContinental Tamanaco Caracas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a renovated room/”
 of 5 bubbles 572vitorm, 6 Oct 2016 | Read review
“Ask for the room on the website, preferably with a view of the pool. And definitely NOT a room ending in "68".”
 of 5 bubbles jfivny, 9 Sep 2015 | Read review
“Choose imperatively third floor, all other floors are far below standards”
 of 5 bubbles Karelcermak, 10 Dec 2014 | Read review
“If you dare to try, should ask for the 8 floor”
 of 5 bubbles S8969OErobertob, 25 Sep 2014 | Read review
“Stay on the executive floors.”
 of 5 bubbles LauraLaura82, 24 Aug 2014 | Read review
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