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Hesperia Isla Margarita

Travellers' Choice award winner
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Hesperia Isla Margarita
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1,379 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Reviewed 23 January 2017

Ok. The situation in this country is quite bad, running a hotel in these conditions is almost like doing magic, I get it. But there are many little details that have nothing to do with food (which was great), water supply (which was constant), or amenities (plenty of toilet paper and clean towels); for example there is only wifi in...

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Helpful?
1Thank Reesehdz
FerrerLeticia, Gerente at Hesperia Isla Margarita, responded to this review

Dear Visitor, It's a pleasure to greet you, From the part of the whole team that joins the great family Hesperia Isla Margarita we extend to the family group, we thank you for the time you gave us in giving us your opinion, we like that our guests show interest in us, be sure to take your words In Account...

Baku, Azerbaijan
Reviewed 27 December 2016 via mobile

I stayed there with my family from the 21st until the 26th. Let me just tell you, we loved it as a family. The service was good and the activities the resort brought were really fun. I highly recommend going to the Hesperia Isla Margarita. The place that was most enjoyable for the family and I was the, "Animacion" Group....

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Helpful?
Thank m_hernandezz
FerrerLeticia, Gerente at Hesperia Isla Margarita, responded to this review

Dear Visitor, It's a pleasure to greet you, It is for us joy to know that we have fulfilled your expectations, we are moved by the passion to serve you, that is why our team strives every day to offer you memorable experiences. Thank you for your appreciation for our Animation team which continually prepares the best and varied attractions,...

Tulsa, United States
Reviewed 6 October 2016

This hotel is situated in the north side of Margarita island. It has a very nice small beach with food srvices and two other deserted beaches which are very beutifull. It has a gof course next door nice swiming pool and tenis court. The hotel is a bit run down due to the current economic conditions in Venezuela. But is...

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Helpful?
1Thank Vitor M
JJimenezCa, Director de Relaciones con Clientes at Hesperia Isla Margarita, responded to this review

Dear Guest, Thank you for your comments. We hope you can visit us again soon. Kind Regards, Jessica Jimenez de Casas Adjunta a la Dirección Regional de Operaciones Hesperia Hotels & Resorts

Caracas, Venezuela
Reviewed 28 August 2016

Operate an hotel in Margarita Island, in the context of a food shortage is such a challenge. In this case, they are doing magic with what they have in their hands to provide an excellent service. I've been visiting this hotel since 2010, and unfortunately there are magic details that have gone away, for instance the fried fish near the...

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Helpful?
1Thank Luis M
JJimenezCa, Director de Relaciones con Clientes at Hesperia Isla Margarita, responded to this review

Dear guest, Thank you for your comments, We hope you visit us soon again. Kind Regards, Jessica Jimenez de Casas Guest Relations Manager Hesperia Isla Margarita Hotel

Lewes, United Kingdom
Reviewed 4 July 2016

Regardless of the terrible situation of the country the service was excellent, the toilets were very clean, the beds and rooms very comfortable. The windows could be cleaner. Clean pool and the food was delicious.

Review collected in partnership with NH Hotels
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Helpful?
4Thank nakortdanielm
JJimenezCa, Director de Relaciones con Clientes at Hesperia Isla Margarita, responded to this review

Dear Guest, Thank you for your comments, We will be delighted to have you as a guest again soon. Kind regards, Jessica Jimenez de Casas Quality Service Manager

Reviewed 5 April 2016

is better not visit venezuela, everything is terrible, this was a good hotel but now there's not even toilet paper or water, very dangerous at every hour, not much to do except very nice beaches and sightseeing

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Helpful?
2Thank Suriel M
LBrammer, Director General at Hesperia Isla Margarita, responded to this review

Thank you for your comments, We appreciate your feedback. We hope your next visit will be more enjoyable. Kind regards, Lynne Brammer de Sanchez General Director Hotel Hesperia Isla Margarita

Caracas
Reviewed 30 March 2016

I travelled to Margarita Island Hesperia Hotel and I can tell you that all my experiences was very good, I got excellent food, Very good services, comfortable room, all the people that work there are very nice. I will sure recomended

Review collected in partnership with NH Hotels
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Helpful?
Thank arturoferreira
LBrammer, Director General at Hesperia Isla Margarita, responded to this review

Thank you for your comments, We really apreciate your opinion and hope to have the pleasure to serve you again soon. Kind regards, Lynne Brammer de Sanchez General Manager Hotel Hesperia Isla Margarita

Reviewed 18 March 2016 via mobile

Honestly I liked this hotel I lot and I've been there several times. But I think they might change some things, like fixing the wifi signal so people can get it from the rooms; the food service to the room never has worked, the type of liquor they used in the bar should be better one, not that cheap, and...

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Helpful?
Thank Jonathan Harcel... D
LBrammer, Director General at Hesperia Isla Margarita, responded to this review

Thank you for your opinion, We are working to improve our service day by day. We hope you visit us again soon. Kind regards, Lynne Brammer de Sanchez General Director Hotel Hesperia Isla Margarita

Caracas, Venezuela
Reviewed 12 March 2016

I was served with food in bad condition fish with worms I pay for use the spa and the sauna was inoperative the 3 days the snack service invisible pool chairs old it looks like a ghost hotel dirty bathrooms near the restaurant

Review collected in partnership with NH Hotels
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Helpful?
Thank pastorroj
LBrammer, Director General at Hesperia Isla Margarita, responded to this review

Thank you for your comments. We did our research at the guest service department and at the restaurant and didn´t found any complains about the food as you are mentioning. We will appreciate more details to correct our service and perform action plans. Spa and Sauna are services from the hotel with extra charge. We hope you can come again...

Puerto Piritu, Venezuela
Reviewed 19 February 2016

10 days in Hesperia Margarita ( former Isla Bonita) were perfect. Food, accomodation, Installations. Everything was perfect as expected. I easily recommend to other persons to go and stay in this hotel Cheers !

Review collected in partnership with NH Hotels
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Helpful?
Thank Peter P
LBrammer, Director General at Hesperia Isla Margarita, responded to this review

Thanks you for your comments, We hope you can visit us soon again. Kind regards, Lynne Brammer de Sanchez General Director Hotel Hesperia Isla Margarita

1,375 photos of this hotel

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Surrounded by the verdant landscape of a natural park, the Hesperia Isla Margarita looks out over sparkling white sands and peaceful, crystalline waters. ... more   less 

Additional Information about Hesperia Isla Margarita

Address: Entre playas Puerto Viejo y Puerto Cruz | Entre playas Puerto Viejo y Puerto Cruz, Margarita Island 6309, Venezuela
Region: Venezuela > Insular Region > Coastal Islands > Margarita Island
Price Range: €85 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hesperia Isla Margarita 5*
Number of rooms: 312
Also Known As:
Hesperia Isla Margarita Hotel Margarita Island
Hesperia Isla Margarita Island
Hesperia Isla Hotel Margarita Island
Hotel Style:
#2 Spa Hotel in Margarita Island
#3 Luxury Hotel in Margarita Island
#4 On the Beach Hotel in Margarita Island
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Questions & Answers

Here's what travellers have asked, with answers from Hesperia Isla Margarita staff and other travellers.
99 questions
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Port of Spain, Trinidad
over a year ago
Trinidad and Tobago
over a year ago

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Questions? Get answers from Hesperia Isla Margarita staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don´t miss the sunset!, 6.20pm at the beach”
 of 5 bubbles luism941, 28 Aug 2016 | Read review
“Ask for renovated rooms in 1st or 4th floor.”
 of 5 bubbles rogeliot685, 24 Aug 2015 | Read review
“Ask for the deluxed two bed rooms only....Floor 4.”
 of 5 bubbles Andres_GestPat, 11 Aug 2015 | Read review
“We had a room on the top floor that faced the things beach, lagoon, gulf course and the swimming pools and garden.....imagine waking up to that every morning....just breathtaking”
 of 5 bubbles neelar2015, 14 Apr 2015 | Read review
“Visited in 2011”
 of 5 bubbles SueAnn1984, 13 Feb 2015 | Read review
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