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Warner Leisure Hotels Bodelwyddan Castle Historic Hotel

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Warner Leisure Hotels Bodelwyddan Castle Historic Hotel
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1,273 Reviews from our TripAdvisor Community

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Showing 1,273: English reviews
Romsley, United Kingdom
Reviewed 22 February 2016 via mobile

First the positives. Typical Warner excellent rooms,food and entertainment. On the downside the recent alterations have caused problems with the dining service stations being a little isolated from some tables. The big problem now is the seating in the entertainment room where it seems most tables are reserved for the new lodges and others. Surely if there is enough room...

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Thank SUPERBAGGIESBOY
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, Thank you for your comments, which are greatly appreciated. I am pleased you enjoyed your break with us. We have discussed the points raised in your feedback and hope that you will return to see an improvement. Yours sincerely, Claire Fletcher GM

Gateshead, United Kingdom
Reviewed 21 February 2016

Have just returned from an excellent break in this superb location. We stayed in main hotel and found all staff friendly and helpful. Food every evening was wonderful good choice and well presented. The grounds of the castle well looked after and numerous walks to see wild life. Would recommend for a short break.

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1Thank Agnes P
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, Thank you for taking the time to leave us such a lovely review. I do hope we see you at Bodelwyddan again soon. Yours sincerely, Claire Fletcher GM

Wigan, United Kingdom
Reviewed 21 February 2016

It's got WOW! factor, great facilities, attentive, but not intrusive staff, a full range of all-day and evening activities, it really is the nearest you can get to a Cruise-like experience without going to sea. Great Leisure Centre and Spa Treatments. With chef's special or carvery buffet style dining you can't go wrong. Want a quiet break during school holidays?...

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1Thank George S
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, Your comments have been discussed with our team and I do hope that you will return to us again in the near future, as I am confident that we can 'wow' you once again with our beautiful location, warm hearted team and continuously improved service. Yours sincerely, Claire Fletcher GM

Howden, United Kingdom
Reviewed 21 February 2016

The first excellent comment would be the food presentation was excellent and it tasted great. We had a wonderful waitress named Tanya and again we couldn't fault her, excellent service. We had a nice room, just standard but excellent as we didn't have to go outside to come back in to the main building. The entertainment team were very good...

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3Thank Jamie P
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, Thank you for your comments which are greatly appreciated. I am pleased you enjoyed your break with us and I will pass on your kind words. Yours sincerely, Claire Fletcher GM

Leeds, United Kingdom
Reviewed 20 February 2016

This was our second trip to the refurbished castle and it won't be the last. The food was excellent with plenty of choice from the carvery/fish bar or a la carte if you prefer. The staff in the restaurant were very friendly and our waitress,Billy Jo was superb. All our rooms in the main building and the Llewellyan block were...

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1Thank lynda358
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, Thank you for your very honest and very balanced review of Bodelwyddan. I am so pleased that you enjoyed your stay with us. Your comments have been shared with our team, and we look forward to seeing you again soon. Yours sincerely, Claire Fletcher GM

wales
Reviewed 20 February 2016

Like most places your opinions are formed by the staff you encounter on the front line.here we found staff quality varied from exceptional to total incompetence.But putting that aside, the general opinion was very good, Food was excellent, entertainment an all but one night of our stay very good, prices of food and drink purchased reasonable.

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1Thank welshgold
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, Thank you so much for taking the time to write your review, it is through comments such as you have made that we can move forward and improve our services. We hope we can welcome you back in the near future. Yours sincerely, Claire Fletcher GM

Birmingham, United Kingdom
Reviewed 20 February 2016

We stayed in Williams Village No 620 on an extended weekend break for my partner's birthday. The room was comfortable with brilliant views over the park with its grazing sheep.The housekeeper service was attentive and discreet. Our first visit since refurbishment and we were impressed with the improved dining facilities. Our waiter Tim and waitress Rachel were brilliant - couldn't...

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2Thank Peter R
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, I was delighted to read that you had an excellent stay with us. Thank you for your feedback and we hope to be able to welcome you back in the near future. Yours sincerely, Claire Fletcher GM

Aberystwyth, United Kingdom
Reviewed 18 February 2016 via mobile

100 % better, since refurbishing the castle building garden lodges fabulous food great choice. Bar freezing cold. Coates needed Staff informed to put heating on. Thank I

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Thank penzance55
Aberystwyth, United Kingdom
Reviewed 18 February 2016 via mobile

Arrived back from Bodelwyddan castle after a star weekend. What a huge improvement with the garden lodges been built. Fabulous accomadation. Heating thermostat controlled. Down side . Far away from dinning room for the disabled or less mobile. Requires a golf buggy at meal times to escort the elderly Entertainment very good, Rockafellows. Excellent choice of food Bar freezing cold,...

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Thank penzance55
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, I am so pleased that you appreciate the improvements to our hotel, and I do hope that you will return again . I am confident that you will see further improvements in regards to the comments you shared, and with the excellent service that we continuously endeavour to deliver. Yours sincerely, Claire Fletcher GM

Banbury
Reviewed 18 February 2016

We stayed here for a 3 night break, over the week end and I have to say, we were a little disappointed. We stayed in a new Garden lodge which was lovely, although a long OUTSIDE walk to the main building which was not good in the bad weather. The food was average at best, and our waiter was not...

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2Thank audigirl51
ClaireFletcherGM, General Manager at Warner Leisure Hotels Bodelwyddan Castle Historic Hotel, responded to this review

Hello, I am sorry to hear that your holiday did not meet your expectations. We have taken your feedback on board and this will be discussed with the management team. Yours sincerely, Claire Fletcher GM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
This stunning Grade II listed Historic Hotel has walled gardens, sweeping lawns and ivy clad turrets. Soak up the rolling Welsh hillsides, or take in the scenery from the top of nearby Snowdon. Midweek and Weekend breaks inclusive of breakfast and 3-course dining, live evening entertainment and extensive leisure activities. ... more   less 

Additional Information about Warner Leisure Hotels Bodelwyddan Castle Historic Hotel

Address: Bodelwyddan, Denbingshire, North Wales, Bodelwyddan, Rhyl LL18 5YA, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Rhyl > Bodelwyddan
Price Range: €177 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Warner Leisure Hotels Bodelwyddan Castle Historic Hotel 3*
Number of rooms: 186
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Questions & Answers

Here's what travellers have asked, with answers from Warner Leisure Hotels Bodelwyddan Castle Historic Hotel staff and other travellers.
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Questions? Get answers from Warner Leisure Hotels Bodelwyddan Castle Historic Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a Signature”
 of 5 bubbles 2eastwalk, 15 Feb 2017 | Read review
“Room 606 very quiet with garden views.”
 of 5 bubbles 776stevenl, 15 Feb 2017 | Read review
“lodge room is fantastic”
 of 5 bubbles kendelaney2017, 12 Feb 2017 | Read review
“Choose a room opposite to room 808 if you would to like to have morning sunsnine”
 of 5 bubbles ian629, 8 Feb 2017 | Read review
“Garden view rooms very nice.”
  • Garden room
  • Garden room
  • Bathroom
 of 5 bubbles Bexandco, 8 Feb 2017 | Read review
5 of 5