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Sonesta Maho Beach Resort & Casino

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Sonesta Maho Beach Resort & Casino
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3,838 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Maho Beach Resort & Casino
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Showing 3,300: English reviews
Reviewed 10 November 2014 via mobile

I just came today from this resort and I couldn't wait until tomorrow to write this review. We are a group and always travel 3 to 4 times a year. We haven't been in a resort with so many complaints. This is the worst of the worst. The first day we got there at 1:30 pm, and they told us...

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Helpful?
5Thank didihererra
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear didihererra, Thank you for taking the time out to share your comments with us. We never like to see unhappy guests leave our resort and have gone over your review in detail with the appropriate departments. We do wish your time with us was a more positive one and hope you will give us another chance to welcome you...

Reviewed 10 November 2014

I have really enjoyed my trip. On day one I was received by the dear Dutch boys by the frontdesk Ruud and Huub. They were so nice and have helped me well. Always when I needed help and I arrived at the front desk they shot immediately to the help! 10 points for these guys. The hotel was clean and...

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Helpful?
1Thank Reneetje24
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Reneetje24, Thank you for taking the time out to write your review about us. We're so happy that you enjoyed your time with us. We will make sure to pass on your special thanks to Ruub and Huub for you and hope to see you again soon. Best regards, Sonesta Maho Beach Resort Management

Billerica, Massachusetts
Reviewed 9 November 2014

Decided to take our 40th wedding anniversary vacation in St. Martin. Stayed at the Sonesta Maho. Had a great vacation. The resort was very nice. The staff was great. Rooms were nice but could use some updating but really didn't spend much time in the room. Food was good but your restaurant choices were very limited. You had your choice...

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Helpful?
4Thank DavidB39653
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear DavidB39653, Thank you for taking the time out to write your comments about your recent stay with us. We're very glad you choose to stay with us to celebrate your 40th wedding anniversary with us and even more importantly that you had a great time! Thank you for highlighting our food, the variety of beer and special drinks offered...

Montreal, Canada
Reviewed 7 November 2014

thank you to all employees at hotel and restaurants...everyone always smiled and greeted us with the biggest smiles...food was very good with plenty of choices..beach was not so good but acceptable...watching the planes land and take off was the biggest highlight of trip...going to phillisburg is something everyone should do...lots of BLING if your a woman ... take the bus...

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6Thank frank c
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear frank c, Thank you for taking the time to write your review about us. We're so happy that you enjoyed the variety of food we serve and you highly enjoyed watching the airplanes come and go off Maho Beach. Our new resort, Sonesta Ocean Point will be opening at the end of November so we hope to see you...

Reviewed 7 November 2014

If you stay at Sonesta Maho there's only one lady to see, Sheryl at the pool bar! She took care of us all vacation and the service was excellent! If you want a Bloody Mary don't go anywhere else, except the pool bar! Also a BBC is a nice drink to order

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Helpful?
1Thank Orysya K
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Orysya K, Thank you for taking the time to write your review about us. We're so happy that you enjoyed your vacation with us and that Sheryl took care of your through-out your stay! We hope you come back down soon to get another Bloody Mary or BBC soon! Best regards, Sonesta Maho Beach Resort Management

Montreal
Reviewed 7 November 2014

My friend and I recently travelled to St. Maarten and a wonderful week at the Sonesta Maho Resort. The hotel was not very occupied as it was considered their low season but daily and evening activities were still available. We arrived a few days after a hurricane had hit so there was still some clean-up happening and wires down all...

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Helpful?
7Thank adeebelle
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear adeebelle, Thank you for taking the time to share your comments with us. We're so happy to see that you and your friend has a wonderful vacation with us. Thank you for highlighting our location, clean rooms, friendly and warm staff and good food. We do hope to see you back again at our Resort in the near future....

Barrie, Canada
Reviewed 7 November 2014

The facilities at the Sonesta are sufficient and comfortable, the hotel is clean and the staff is professional - but you expect that. What I enjoyed so much was the friendliness - I am not talking about the drone, "thank you sir" politeness or any kind of stiff corporate, customer-relations regimentation - but the sincere friendliness of the staff of...

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Helpful?
2Thank Bilium
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear bilium, Thank you for taking the time to write such a positive review about your time with us. We're so pleased to see that you had a wonderful time at our resort and that you enjoyed the variety of food served to you. Thank you for highlighting our professional and friendly staff. We hope to see you back again...

The Valley, null, Anguilla
Reviewed 6 November 2014

It was an amazing experience. Will come again! From the ambiance and Halloween decorations to the lovely service. The people at the check in desk were so kind and willing to help with anything you needed. The food was also amazing.

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2Thank Rashima W
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Rashima W, Thank you for taking the time to share your review with us. We're happy that you had an amazing experience with us and that you are planning to come again. Thank you for highlighting our staff and food, see you soon! Best regards, Sonesta Maho Beach Resort Management

Montreal, Quebec, Canada
Reviewed 5 November 2014

My husband and I just visited St.Maarten for the 3rd time, and have returned to the Sonesta Maho all 3 times. Our experience has always been fantastic! In particular, one hotel employee, Kereisha, went out of her way to accommodate us and help us celebrate our wedding anniversary. Additionally, there is Sheryl at the pool bar, and Ramon at the...

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Helpful?
2Thank KostaandAnna
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear KostaandAnna, Thank you for taking the time to write your review about us. We're so happy that you and your husband have come back to visit us for the third time! We'll make sure to let all the staff members that you mentioned know what a great job they are doing and we hope to see you and your...

Toronto, Ontario, Canada
Reviewed 4 November 2014

We have been going to Sint Maarten since 2007. We have also been caught in a hurricane not nice for sure. The way they treated us this time is outrageous it seems their attitude is well who cares about the guest if we loose one we will get another. The shame of it all is the staff was very friendly...

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Helpful?
3Thank Eugene W
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Eugene W, Thank you for sharing your comments with us about your recent stay with us. Hurriane Gonzalo snuck up on us and we tried to do everything in our power to make sure our guests felt comfortable and safe. We apologize if you did not feel that way, but we do hope you will come back to visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its limitless all-inclusive meals, drinks, Kids Club and scheduled activities program, Sonesta Maho Beach Resort & Casino is a destination within a destination, offering exhilarating fun with the island's most exciting nightlife, a variety of accommodations and first-rate amenities for singles, couples and families. The 10-acre, 395-room beachfront property is conveniently located on St. Maarten's southwest shore just minutes from the airport and features a large signature Oasis pool area with swim-up pool bar, cascading waterfalls and separate kids pool, oceanfront wedding gazebo, five restaurants and bars, fitness center, four tennis courts, and more than 24,000 square feet of meeting space. Enjoy other amenities including Maho Serenity Spa and the destination's largest gaming emporium Casino Royale as well as access to motorized water sports for an additional fee. ... more   less 

Additional Information about Sonesta Maho Beach Resort & Casino

Address: 1 Rhine Road, Maho, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Maho
Price Range: €232 - €465 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Maho Beach Resort & Casino 3.5*
Number of rooms: 406
Reservation Options:
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Also Known As:
Sonesta Maho Beach Hotel
St Martin Sonesta
Sonesta St. Maarten/St. Martin
St Maarten Sonesta
Maho Beach Hotel
St. Maarten/St. Martin Sonesta
Hotel Style:
#2 Casino Hotel in Maho
#2 Spa Hotel in Maho
#2 Top resorts Hotel in Maho
#2 On the Beach Hotel in Maho
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Maho Beach Resort & Casino staff and other travellers.
432 questions
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Questions? Get answers from Sonesta Maho Beach Resort & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 10th floor newly renovated.”
 of 5 bubbles Tanya_Ottawa98, 23 Mar 2017 | Read review
“only ocean view rooms are quieter”
 of 5 bubbles Flori2000, 22 Mar 2017 | Read review
“Make sure you have oceanview and can watch the planes land at the nearby airport”
 of 5 bubbles olympicoscar, 21 Mar 2017 | Read review
“To avoid the nightly noise from the street, (Casino & nightclubs) request a room facing the pool or ocean.(pay extra).”
 of 5 bubbles beachnut023, 20 Mar 2017 | Read review
“Should take a room overlooking the pool and the water.”
 of 5 bubbles petermK5474HJ, 19 Mar 2017 | Read review
5 of 5